TAMPA, Fla., Aug. 13 /PRNewswire/ -- Mid-market companies seeking a
performance edge look to Tribridge for business consulting services that
maximize their return on investments in customers, operations and technology.
"Tribridge solves business problems -- it's that simple," says Tony
DiBenedetto, Tribridge chairman and CEO. "We've developed a collaborative
service model that provides high quality/high value practical solutions
designed and managed by experienced consultants. And, because we specialize
in companies in the middle market, we are able to bring that service model to
a previously under-served market."
Founded in 1998 by three former "Big Five" business consulting executives,
Tribridge designs, develops and implements business process and technology
solutions throughout a client's organization, including customer solutions and
operations. The firm also offers specialized consultation in the healthcare
industry, with a growing focus on healthcare customer solutions.
"Business processes and technology must go hand in hand," says
DiBenedetto. "We can never focus on one without realizing the impact on the
other, even if that isn't part of the project directive. This allows us to
produce results that are integrated and therefore more effective across the
Tribridge approach to business consulting
With an average annual growth rate of more than 80 percent, Tribridge now
has more than 50 team members and offices in Atlanta, Orlando, Fla. and Tampa.
DiBenedetto notes that the impressive growth rate results from the following
* Value and quality: Using proven methodologies and relying on deep
industry experience, Tribridge offers clients exceptional value that is
characterized by high quality services and practical solutions.
* A culture of collaboration: Tribridge encourages an entrepreneurial
approach to problem solving that is built upon a collaborative
relationship with clients. In addition, Tribridge team members are
actively involved in community activities, linking their success to
that of their communities.
* Experienced local consultants: For the most part, team members live in
the same community in which they work, which allows them to create
long-term client relationships. Many are former "Big Five" directors
and managers, averaging more than 10 years of successful experience.
Consulting services and methodology
Using structured, proven methodologies, Tribridge focuses its consulting
offerings on services that provide the most direct benefit to middle market
Customer solutions services are centered on the core front office
processes of marketing, sales and customer service. These include strategic
assessment, CRM software selection and implementation, custom CRM application
design and development, process design/redesign and web site
Operations services focus on business process and technology offerings,
including business process assessment and redesign, strategic systems
planning, business application integration, e-business planning, software
selection/implementation, custom application design/development and
Intranet/web site design and implementation.
Technology services, while supporting the other service areas, focus on
development of custom business applications and assisting clients apply
packaged software. Specific services include strategic systems planning,
e-business planning, software selection/implementation, Intranet and web site
design/development and business application integration.
Healthcare services, currently Tribridge's only vertical industry
specialization, focus on the three primary areas of revenue cycle enhancement,
including claims denial management and verification of third party payer
payments; compliance with the Health Insurance Portability and Accountability
Act (HIPAA); and customer solutions, with particular focus on the service
experience as well as customer and employee loyalty.
Tribridge's methodology is highly collaborative. It begins with an
assessment of the business and its people and culminates in a change
management-focused implementation that ensures that new processes and
technology will be agreed to and adopted throughout the organization.
"Today's mid-market companies are looking for creative ways to move beyond
cost-cutting to improve overall profitability," says DiBenedetto. "We believe
Tribridge's integrated approach to business consulting can provide them the
edge they need to support future growth."
Tribridge (www.tribridge.com) provides business consulting services,
ranging from assessment through implementation, to middle market companies.
Services are focused in the areas of customer solutions, operations,
technology and healthcare. Based in Tampa, Fla., Tribridge has additional
offices in Orlando, Fla. and Atlanta.
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