Tribridge's Consulting Services Drive Improved Client Performance
TAMPA, Fla., Aug. 13 /PRNewswire/ -- Mid-market companies seeking a performance edge look to Tribridge for business consulting services that maximize their return on investments in customers, operations and technology. "Tribridge solves business problems -- it's that simple," says Tony DiBenedetto, Tribridge chairman and CEO. "We've developed a collaborative service model that provides high quality/high value practical solutions designed and managed by experienced consultants. And, because we specialize in companies in the middle market, we are able to bring that service model to a previously under-served market." Founded in 1998 by three former "Big Five" business consulting executives, Tribridge designs, develops and implements business process and technology solutions throughout a client's organization, including customer solutions and operations. The firm also offers specialized consultation in the healthcare industry, with a growing focus on healthcare customer solutions. "Business processes and technology must go hand in hand," says DiBenedetto. "We can never focus on one without realizing the impact on the other, even if that isn't part of the project directive. This allows us to produce results that are integrated and therefore more effective across the board." Tribridge approach to business consulting With an average annual growth rate of more than 80 percent, Tribridge now has more than 50 team members and offices in Atlanta, Orlando, Fla. and Tampa. DiBenedetto notes that the impressive growth rate results from the following factors: * Value and quality: Using proven methodologies and relying on deep industry experience, Tribridge offers clients exceptional value that is characterized by high quality services and practical solutions. * A culture of collaboration: Tribridge encourages an entrepreneurial approach to problem solving that is built upon a collaborative relationship with clients. In addition, Tribridge team members are actively involved in community activities, linking their success to that of their communities. * Experienced local consultants: For the most part, team members live in the same community in which they work, which allows them to create long-term client relationships. Many are former "Big Five" directors and managers, averaging more than 10 years of successful experience. Consulting services and methodology Using structured, proven methodologies, Tribridge focuses its consulting offerings on services that provide the most direct benefit to middle market companies. Customer solutions services are centered on the core front office processes of marketing, sales and customer service. These include strategic assessment, CRM software selection and implementation, custom CRM application design and development, process design/redesign and web site design/development. Operations services focus on business process and technology offerings, including business process assessment and redesign, strategic systems planning, business application integration, e-business planning, software selection/implementation, custom application design/development and Intranet/web site design and implementation. Technology services, while supporting the other service areas, focus on development of custom business applications and assisting clients apply packaged software. Specific services include strategic systems planning, e-business planning, software selection/implementation, Intranet and web site design/development and business application integration. Healthcare services, currently Tribridge's only vertical industry specialization, focus on the three primary areas of revenue cycle enhancement, including claims denial management and verification of third party payer payments; compliance with the Health Insurance Portability and Accountability Act (HIPAA); and customer solutions, with particular focus on the service experience as well as customer and employee loyalty. Tribridge's methodology is highly collaborative. It begins with an assessment of the business and its people and culminates in a change management-focused implementation that ensures that new processes and technology will be agreed to and adopted throughout the organization. "Today's mid-market companies are looking for creative ways to move beyond cost-cutting to improve overall profitability," says DiBenedetto. "We believe Tribridge's integrated approach to business consulting can provide them the edge they need to support future growth." Tribridge (www.tribridge.com) provides business consulting services, ranging from assessment through implementation, to middle market companies. Services are focused in the areas of customer solutions, operations, technology and healthcare. Based in Tampa, Fla., Tribridge has additional offices in Orlando, Fla. and Atlanta. MAKE YOUR OPINION COUNT - Click Here http://tbutton.prnewswire.com/prn/11690X38157340
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