WALTHAM, Mass. and ATLANTA, March 9 /PRNewswire/ -- Tufts Health Plan,
nationally recognized for its commitment to providing innovative, high-quality
health care coverage, today announced the launch of the Tufts Health Plan
Small Group Renewals solution, an online portal that automates the membership
renewal process for employer groups and provides new and innovative tools for
health insurance brokers.
Connecture, Inc., the leader in web-based sales and service automation
solutions for the insurance industry, employed its modular technology,
including its Enterprise Rating Engine, to automate Tufts Health Plan's small
group renewal process. This web-based automation system transforms former
paper-based and labor-intensive processes into an easy-to-use and efficient
online portal that can be accessed at any time, from any place.
The integrated system empowers brokers to more easily manage their
client's business for the renewal process, allowing brokers to select health
care benefits package on-line and receive the associated cost of that package
quickly and efficiently. In addition, the software provides brokers access to
their commission statements and facilitates efficient access to commission
statements. Other software features include group profile management,
electronic quoting, and renewal election. Tufts Health Plan has already
received initial positive feedback from its broker community and will launch
an education campaign to publicize the benefits of the new online portal.
"We are dedicated to continuing to provide the highest levels of service
and health care coverage to our customers. The renewals solution provided by
Connecture has had an immediate, positive impact on reaching those goals,
enabling us to process our April renewals more efficiently than ever before,"
says Brian Pagliaro, vice president of sales at Tufts Health Plan. "This tool
is an important way to improve our service to brokers who work with Tufts
Health Plans and our members."
As part of its overall plan to simplify health care administration, Tufts
Health Plan looks forward to continuing to enhance the capabilities of this
solution in 2006 by working with Connecture to automate new business quoting
online. "Connecture is pleased to partner with Tufts Health Plan and will
continue to work hard to further the goals of the organization," says Curt
Schumacher, Vice President of Product Management at Connecture. "It's exciting
to see the benefits our tools provide, helping our clients achieve a
competitive advantage in today's highly competitive market."
About Tufts Health Plan
Tufts Health Plan is a Waltham, Massachusetts based health plan nationally
recognized for its commitment to providing innovative, high-quality health
care coverage. Tufts Health Plan has New England's highest enrollment in
consumer-driven health plans. The plan is on the cutting edge of empowering
its members and employers to make informed health care decisions and supports
them with an array of physician and clinician led health management programs.
Tufts Health Plan's HMO, POS and Medicare Advantage plans maintain Excellent
accreditation status from the National Committee for Quality Assurance. And,
Tufts Health Plan HMO has been recognized as a Distinguished Health Plan by
J.D. Power and Associates, for providing "An Outstanding Member Experience."
Tufts Health Plan is the first health plan in Boston to earn a J.D. Power and
Associates award for ten years, for outstanding member satisfaction or service
J.D. Power and Associates recognition as a Distinguished Health Plan based
on the benchmarks established by the 2004 National Managed Care Satisfaction
Study(SM). Previous awards based on national studies conducted by CareData,
Inc. (acquired by J.D. Power and Associates in 2000) and J.D. Power and
Associates (2002). For more information about the J.D. Power and Associates
Distinguished Health Plan Program, visit http://www.jdpower.com/healthcare.
Connecture is solely focused on delivering integrated web-based sales,
service and process automation solutions to the insurance industry. Connecture
has automated elements of the insurance sales and service process for over 70
health plans and insurers, and its solutions currently support the sales and
servicing of 9 of the 20 largest health plans and insurers in the country. Its
industry-proven solutions encompass the entire spectrum of multi-channel
insurance sales and services for small group, large group and individual
markets. Connecture offers an end-to-end business process transaction platform
consisting of focused modular applications that fully integrate with existing
legacy systems. Connecture's solutions have proven to deliver increased sales,
enhanced broker loyalty, improved back-office efficiencies, lower customer
acquisition costs, and lower overall operating expenses. For more information,
visit the company's website at http://www.connecture.com.
SOURCE Connecture, Inc.