Tufts Health Plan Launches Online Renewals for Its Small Group Market
WALTHAM, Mass. and ATLANTA, March 9 /PRNewswire/ -- Tufts Health Plan, nationally recognized for its commitment to providing innovative, high-quality health care coverage, today announced the launch of the Tufts Health Plan Small Group Renewals solution, an online portal that automates the membership renewal process for employer groups and provides new and innovative tools for health insurance brokers. Connecture, Inc., the leader in web-based sales and service automation solutions for the insurance industry, employed its modular technology, including its Enterprise Rating Engine, to automate Tufts Health Plan's small group renewal process. This web-based automation system transforms former paper-based and labor-intensive processes into an easy-to-use and efficient online portal that can be accessed at any time, from any place. The integrated system empowers brokers to more easily manage their client's business for the renewal process, allowing brokers to select health care benefits package on-line and receive the associated cost of that package quickly and efficiently. In addition, the software provides brokers access to their commission statements and facilitates efficient access to commission statements. Other software features include group profile management, electronic quoting, and renewal election. Tufts Health Plan has already received initial positive feedback from its broker community and will launch an education campaign to publicize the benefits of the new online portal. "We are dedicated to continuing to provide the highest levels of service and health care coverage to our customers. The renewals solution provided by Connecture has had an immediate, positive impact on reaching those goals, enabling us to process our April renewals more efficiently than ever before," says Brian Pagliaro, vice president of sales at Tufts Health Plan. "This tool is an important way to improve our service to brokers who work with Tufts Health Plans and our members." As part of its overall plan to simplify health care administration, Tufts Health Plan looks forward to continuing to enhance the capabilities of this solution in 2006 by working with Connecture to automate new business quoting online. "Connecture is pleased to partner with Tufts Health Plan and will continue to work hard to further the goals of the organization," says Curt Schumacher, Vice President of Product Management at Connecture. "It's exciting to see the benefits our tools provide, helping our clients achieve a competitive advantage in today's highly competitive market." About Tufts Health Plan Tufts Health Plan is a Waltham, Massachusetts based health plan nationally recognized for its commitment to providing innovative, high-quality health care coverage. Tufts Health Plan has New England's highest enrollment in consumer-driven health plans. The plan is on the cutting edge of empowering its members and employers to make informed health care decisions and supports them with an array of physician and clinician led health management programs. Tufts Health Plan's HMO, POS and Medicare Advantage plans maintain Excellent accreditation status from the National Committee for Quality Assurance. And, Tufts Health Plan HMO has been recognized as a Distinguished Health Plan by J.D. Power and Associates, for providing "An Outstanding Member Experience." Tufts Health Plan is the first health plan in Boston to earn a J.D. Power and Associates award for ten years, for outstanding member satisfaction or service excellence. J.D. Power and Associates recognition as a Distinguished Health Plan based on the benchmarks established by the 2004 National Managed Care Satisfaction Study(SM). Previous awards based on national studies conducted by CareData, Inc. (acquired by J.D. Power and Associates in 2000) and J.D. Power and Associates (2002). For more information about the J.D. Power and Associates Distinguished Health Plan Program, visit http://www.jdpower.com/healthcare. About Connecture Connecture is solely focused on delivering integrated web-based sales, service and process automation solutions to the insurance industry. Connecture has automated elements of the insurance sales and service process for over 70 health plans and insurers, and its solutions currently support the sales and servicing of 9 of the 20 largest health plans and insurers in the country. Its industry-proven solutions encompass the entire spectrum of multi-channel insurance sales and services for small group, large group and individual markets. Connecture offers an end-to-end business process transaction platform consisting of focused modular applications that fully integrate with existing legacy systems. Connecture's solutions have proven to deliver increased sales, enhanced broker loyalty, improved back-office efficiencies, lower customer acquisition costs, and lower overall operating expenses. For more information, visit the company's website at http://www.connecture.com.
SOURCE Connecture, Inc.
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