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United Airlines and Continental Airlines Upgrade Services for Most Loyal Customers

 

CHICAGO and HOUSTON, Nov. 17 /PRNewswire-FirstCall/ -- United Airlines (Nasdaq: UAUA) and Continental Airlines (NYSE: CAL) today announced that members of each carrier's frequent flyer program who have earned elite status will receive unlimited, complimentary domestic upgrades on flights operated by both airlines when space is available.

Continental's elite-level frequent flyers also will have complimentary access to United's Economy Plus® seating, offering additional legroom near the front of the Economy cabin. United's elite-level frequent flyers will have complimentary access to Continental's Premium Seating as well.

These new benefits will begin to roll out in mid-2010.

Unlimited domestic upgrades and preferred economy class seating for elite-level frequent flyer members are the latest additions to the suite of benefits available to United and Continental customers since the two carriers announced a wide-ranging global partnership in June 2008 and since Continental joined the Star Alliance Oct. 27 - benefits that include new access to dozens of cities around the world, recognition of elite status, and the ability to accrue and redeem miles on each other's flights.

"The partnership between United and Continental means more comfort and better rewards for our most loyal customers," said Graham Atkinson, president of Mileage Plus. "While our elite-level customers enjoy significant benefits on Continental through its membership in Star Alliance, we are delighted to build on those benefits to provide travelers the best our industry has to offer."

"Continental and United have highly complementary networks that cover the map for business travelers," said Mark Bergsrud, Continental's senior vice president Marketing Programs & Distribution. "This announcement is part of our ongoing plan to deliver frequent flyer benefits that offer the best overall solution for the traveler who wants extra space and comfort across the network."

About Continental

Continental Airlines is the world's fifth largest airline. Continental, together with Continental Express and Continental Connection, has more than 2,400 daily departures throughout the Americas, Europe and Asia, serving 130 domestic and 132 international destinations. Continental is a member of Star Alliance, which provides access to more than 900 additional points in 169 countries via 24 other member airlines. With more than 41,000 employees, Continental has hubs serving New York, Houston, Cleveland and Guam, and together with its regional partners, carries approximately 63 million passengers per year.

Celebrating its 75th anniversary this year, Continental consistently earns awards and critical acclaim for both its operation and its corporate culture. For the sixth consecutive year, FORTUNE magazine named Continental the No. 1 World's Most Admired Airline on its 2009 list of World's Most Admired Companies. For more company information, go to continental.com.

About United

United Airlines (Nasdaq: UAUA) operates approximately 3,300* flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 1,071 destinations in 171 countries worldwide. United's 47,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.

*Based on United's forward-looking flight schedule for October 2009 to October 2010.

SOURCE United Airlines; Continental Airlines

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RELATED LINKS
http://www.united.com
http://www.continental.com

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