CHICAGO, Dec. 1 /PRNewswire-FirstCall/ -- United Airlines (Nasdaq: UAUA) closed out a record-breaking November with the best on-time performance since reporting to the Department of Transportation began in October 1987. United also tied its best day for arrival performance on November 28, when more than 96% of flights were on-time.

More than 91 percent of United's flights were on-time in November, earning the company a first-place finish for the month. United's year-to-date performance solidly positions the company to contend for first in 2009 among network carriers.

United has taken several steps to improve performance and better serve customers. During November, the company focused on planning for the high volumes of holiday travel and unpredictable weather by taking proactive measures, while building more support and flexibility into operating schedules.

"Our performance improvement is a credit to all of our people," said John Tague, president of United Airlines. "We set out this year with a focus on the fundamentals of running a good airline, and these efforts have paid off as we have consistently improved the service we are providing our customers."

United launched its Arrival: 14 cash incentive program in January. For every month that the company finishes first among its network peers, employees earn a $100 payout. If the company finishes second or achieves its internal goal, employees earn $65. Each of United's 40,000 front-line employees will have earned $725 through November for a total payout of $28.5 million.

Note: For purposes of the employee cash incentive program, United considers Delta and Northwest one carrier.

About United

United Airlines, a wholly-owned subsidiary of UAL Corporation (Nasdaq: UAUA), operates approximately 3,300* flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 1,071 destinations in 171 countries worldwide. United's 47,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.

*Based on United's forward-looking flight schedule for October 2009 to October 2010.

SOURCE United Airlines

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