United Airlines' Mileage Plus Program Celebrates 25 Years by Offering Merchandise Rewards for Elite Members
Mileage Plus Merchandise Rewards Available to All Elite Members Through
December 31, 2006
CHICAGO, March 7 /PRNewswire-FirstCall/ -- Beginning today, United's most valued Mileage Plus(R) members have even more opportunities to redeem frequent flyer miles with a new class of rewards: high-end merchandise. Part of United's continuous improvement of the customer experience, Mileage Plus Merchandise Rewards* expands mileage rewards beyond flights, hotel stays, dining certificates, car rentals and auction experiences, to shopping for brand-name merchandise online. The program is available now through December 31, 2006, exclusively to 1K, Premier Executive, Premier and Premier Associate members of Mileage Plus. Customers now may redeem miles at http://www.united.com/mileageplusrewards for premium merchandise such as Coach sunglasses, Callaway Heavenwood clubs, Boston Acoustics HD radios, Canon digital cameras, Hartman 3-piece luggage sets or Toshiba 27" Integrated HD-DVD Combo LCD televisions. "Our customers make a choice to fly United," said Kenneth Feldman, vice president-Loyalty and e-Commerce. "In return, we owe them the most diverse array of mileage-reward opportunities. At Mileage Plus, we are developing one of the most comprehensive travel loyalty programs in the industry. We will continue to listen to our customers and provide innovative recognition and reward programs that exceed their expectations." Beyond air rewards, United offers car rentals, hotel certificates, dining certificates and, now, online merchandise. Additionally, United began an auction site last fall for members to bid with their miles on unique offerings such as the Napa Valley wine train brunch for two, 10 laps in a NASCAR car, spa treatments and a personal chef experience. About United Mileage Plus United Mileage Plus, with over 47 million enrolled members, has been voted the best frequent flyer program by readers of Business Traveler for the past nine years (Nov. 1996-Nov. 2004) by Travel Savvy magazine (Sept. 2004-Sept. 2005) and by Global Traveler (Nov. 2004-Nov. 2005). It also received the 2005 Frost & Sullivan CEO Choice Award for Best Frequent Flyer Program. Members earn miles by flying on United, Ted(SM), United Express(R) or Star Alliance airlines, or by purchasing products or services through the comprehensive network of over 100 participating Mileage Plus partners at more than 10,000 locations worldwide. Mileage Plus also offers one of the most extensive selections of award travel destinations, including 790 destinations in 138 countries. For more information, a complete list of Mileage Plus partners, or to enroll, visit united.com. About United United Airlines (Nasdaq: UAUA) operates more than 3,400 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia- Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United is also a founding member of Star Alliance, which provides connections for our customers to 790 destinations in 138 countries worldwide. United's 57,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com. *Terms and Conditions The United Mileage Plus Merchandise Rewards promotion shall be available to Elite Mileage Plus members starting March 7, 2006, through December 31, 2006. Ask the United Mileage Plus Rewards Customer Service representative about special instructions or restrictions. Only those Mileage Plus members that have Elite status are eligible to participate in this special promotion. Miles are not refundable once redeemed. All product orders are subject to product availability. You will be notified if the item you have ordered is not available and if and when it will become available. We reserve the right to substitute items of equal or greater value. We will ship the model pictured or the most current comparable model available. Items shown are the latest models available at the time of placing your order. Offer subject to change without notice. Other restrictions may apply. United, at its sole discretion, may adopt, modify or remove terms and conditions regarding this program at any time. United has the sole right to interpret and apply the terms and conditions as they see fit. Miles accrued and awards issued are subject to the rules of the United Mileage Plus program. United, its subsidiaries, affiliates and agents are not responsible for any products and services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the passenger. United and Mileage Plus are registered service marks. For complete details about the Mileage Plus program, visit united.com. Miles referred to are not actual miles, but represent credits in the United Mileage Plus program. No cash value equivalent. Every effort has been made to ensure the accuracy of the contents of this online catalog. United Mileage Plus and Brainstorm Logistics, LLC are not responsible for errors and/or omissions. Brainstorm Logistics, LLC is the United Mileage Plus partner who produces this catalog. Shipping and Handling for Merchandise: Merchandise will not be delivered to P.O., A.P.O. or F.P.O. boxes. Merchandise rewards can be shipped only to addresses in the 48 contiguous United States. If you want to ship to an address other than your billing address, please update the shipping information during the online check-out process. Addresses cannot be changed after order has been made. On a case by case basis, orders may be shipped outside of the 48 contiguous United States to Alaska or Hawaii on an Exception Only basis. Orders will not be shipped internationally. Please contact the United Mileage Plus Rewards center directly via e-mail at MileagePlusRewards@united.com with the information and United will investigate the exception request. Please note that additional shipping charges payable by credit or debit card may apply, and not all items can be shipped outside of the contiguous United States. Items ordered at the same time may arrive separately. The cost of regular shipping and handling is included in the mileage cost for each item. Merchandise will be delivered to your door within 3-4 weeks of placing the order, with the exception of items requiring Velvet Glove Service indicated with a white glove. Please allow 8 weeks for any furniture delivery. Velvet Glove Service: Velvet Glove Service is available on select items (miles indicated include reward and Velvet Glove Service). All truck-shipped items will be delivered via Velvet Glove Service. The Velvet Glove crew will deliver the merchandise to the specified address and move it to your room of choice (access permitting) and remove all of the packaging materials. The Velvet Glove crew will not install or set up the merchandise for you. Allow 6-8 weeks for delivery of Velvet Glove Service items unless otherwise specified. A daytime telephone number must be provided for orders that require Velvet Glove Service. Delivery appointments are available Monday through Friday, 9:00 AM - 5:00 PM E.S.T. Merchandise Return Policy: Please call the United Mileage Plus Rewards center with any delivery issues at (866) 322-4579. Product rewards may not be returned or exchanged unless proven to be damaged or defective. Please visit http://www.united.com/mileageplusrewards or call (866) 322-4579 for information regarding the return policy. Damaged or defective items must be returned within 30 days of delivery. No exchanges or returns are accepted after 30 days. Please contact customer service within 14 days of receipt via email at MileagePlusRewards@united.com or by telephone at (866) 322-4579. If product rewards are visibly damaged, please refuse the product and contact customer service at Brainstorm Logistics, LLC via email at MileagePlusRewards@united.com or by telephone at (866) 322-4579. Products must be in their original packaging (with the exception of Velvet Glove Service) and include batteries, cables, remote controls, etc. Under special circumstances approved by United Airlines products may be returned for full mileage credit, less a 15% restocking fee of redeemed miles. Jewelry Policy: No exchanges or returns after 30 days. No exchanges or returns on earrings. Miles will not be refunded for returned items after 30 days. Miles will not be refunded for items altered in any way from original condition. Worldwide Press Office: Days: 847.700.5538 Evenings/Weekends: 847.700.4088
SOURCE United Airlines
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