United Airlines Offers Advice to Customers Affected by Forecasted East Coast Snowstorm and Issues Travel Waiver
Use United's travel waiver to adjust travel plans; Check flight status before going to the airport; Log on to united.com to change an itinerary
CHICAGO, Dec. 18 /PRNewswire-FirstCall/ -- As a result of the significant snowfall expected along the eastern seaboard, United Airlines is proactively canceling scheduled flights on Saturday, Dec. 19, at several East Coast airports. United also anticipates departure delays on trans-Atlantic and trans-Pacific flights scheduled to arrive at Washington Dulles.
United strongly encourages all customers to verify the status of their flights at united.com or via United reservations at 1-800-UNITED-1 before going to the airport.
Additionally, United urges travelers flying to, from or through the mid-Atlantic and northeast to take advantage of the airline's travel waiver, as certain change fees have been waived for them.
Customers may make changes to their itineraries via united.com or by calling United reservations or their travel agencies. All changes must be made by midnight of the customer's original travel date. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-code restrictions or is a new itinerary.
The revised ticketing policies apply to all tickets purchased Dec. 18, 2009, or earlier, for travel Dec. 18-20, to, from and through Connecticut, D.C., Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and West Virginia on any United, United Express or United code-share flight. Origin and destination cities must remain the same, and rescheduled travel must be completed within seven days of original travel date.
Customers with canceled flights are eligible for a full refund.
United will continue to monitor the situation and adjust ticketing policies on united.com.
United Airlines, a wholly-owned subsidiary of UAL Corporation (Nasdaq: UAUA), operates approximately 3,300* flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United also is a founding member of Star Alliance, which provides connections for our customers to 1,071 destinations in 171 countries worldwide. United's 47,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.
*Based on United's forward-looking flight schedule for October 2009 to October 2010.
SOURCE United Airlines
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