NEW YORK, April 19, 2016 /PRNewswire-USNewswire/ -- CityMD Urgent Care announced today that it is the first NY urgent care to receive NCQA Patient-Centered Connected CareTM Recognition in the nation and is the first privately owned urgent care practice to receive this recognition.
CityMD's locations receiving this recognition are the Yonkers, Riverdale and White Plains sites.
Dr. David Shih, one of CityMD's founders and current Chief Medical Officer, spearheaded CityMD's efforts to receive NCQA. "Bringing faster, quality medical care and exceptional service to our patients is our number one priority. Now we are honored to be recognized for these standards."
NCQA Patient-Centered Connected Care Recognition is awarded to sites that provide outpatient care for delivering intermittent or outpatient treatment, but does not act as the patient's primary care provider. The program is a roadmap for delivering evidence-based, patient-centered care that focuses on closing the gaps in healthcare. It requires urgent cares to convey relevant patient information to a patient's primary care physician. Requirements also include support communications with secondary providers for patients receiving long-term specialty care.
CityMD prides itself on helping patients find their way back to their medical home with their primary care doctor or specialist. This recognition highlights CityMD's standards of practice, continued focus on gaining the trust of its providers and resulting in better outcomes and improved patient experience.
The standards examine:
- Connecting with primary care: The site connects with and shares information with patients' primary care providers and helps them find a primary care provider if they don't have one.
- Identifying patient needs: The site directs patients to appropriate providers when necessary.
- Patient care and support: The site uses evidence-based decision support in care delivery, collaborates with patients to make care decisions and delivers culturally and linguistically appropriate services.
- System capabilities: The site uses electronic systems to collect data and execute specific tasks.
- Measure and improve performance: The site systematically monitors performance and carries out activities to improve clinical outcomes and patient experience.
CityMD plans to pursue NCQA Patient-Centered Connected Care Recognition for all 52 of its locations.
For more information on NCQA Patient-Centered Connected Care Recognition: http://www.ncqa.org/programs/recognition/practices/patient-centered-connected-care
Founded in 2010, CityMD urgent care is dedicated to setting an unprecedented standard of medical care for patients and an enriching work environment for its employees. The company's "People First" philosophy and state-of-the-art personalized healthcare delivery system has taken CityMD from a single Upper East Side practice in Manhattan to 52 (and counting) practice locations in Manhattan, Long Island, Rockland/Westchester Counties, Queens, Brooklyn, Bronx and New Jersey .
About About NCQA- Patient-Centered Connected Care
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA's Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
CityMD – Abbie Parker
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