ValueOptions(R) New Mexico Files Formal Protest of Award of New Mexico Behavioral Health Contract to United
The protest finds demonstrable fault in the proposal evaluation process. ValueOptions(R)
"Our concern, as always, is for the health and well-being of New Mexico's behavioral health care consumers," said
"As required by the RFP, it is important for
1) The Behavioral Health Collaborative contract award was not based upon the evaluation criteria published in the RFP.
Although the RFP states that the winning bidder would be awarded the contract based on a proposal "most advantageous to the state," ValueOptions(R) New Mexico's pricing proposal was never opened or considered by the state's proposal evaluators. In effect, the entire contract was awarded with no price competition. In addition, ValueOptions(R) New Mexico's overall score was effectively lowered and the Collaborative was deprived of the benefit of a significant evaluation factor in the ValueOptions(R)
2) The evaluation criteria were improperly applied by the Collaborative resulting in an erroneous score for ValueOptions(R)
In addition to selectively choosing to ignore certain responses, including pricing, the evaluators also ignored ValueOptions(R) New Mexico's considerable experience and qualifications when scoring the evaluation factors prior to contract award. The result was an unrealistically low score that failed to provide a true picture of the competitive advantages of ValueOptions(R)
3) The collaborative failed to consider evidence regarding the winning bidder's integrity and business ethics in making its responsible determination.
4) The Collaborative overlooked a serious conflict of interest inherent in the winning bidder's proposal.
Optum is a subsidiary of UnitedHealth Group, which supplied through another subsidiary, Ingenix, the skewed data that has allowed all the UnitedHealth companies to underpay providers and patients. While Optum has no other statewide Medicaid business, it does have business with national employers who have employees in
5) The Collaborative failed to consider the absence of necessary software licenses in its proposal evaluation, resulting in an unrealistic score for the winning bidder in the Information Systems/Technology scoring section of the RFP.
The Collaborative failed to give sufficient attention to the information technology environment in which the successful offeror would place the State and its behavioral health collaborative system. The Web-based applications and other software products in use in ValueOptions(R) New Mexico's performance as the incumbent are proprietary to ValueOptions(R). The
In the filing, ValueOptions(R)
About ValueOptions(R), Inc.
ValueOptions(R), Inc., the nation's largest independent behavioral health and wellness company, provides services to more than 23 million individuals through a variety of contracts with state and county agencies and, additionally, with health plans and employers. ValueOptions(R) is a national behavioral health and wellness company that specializes in management for all behavioral health issues and promotes health and wellness through innovative programs. ValueOptions(R) mission is to improve the health and wellness for the people it serves.
SOURCE ValueOptions, Inc.
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