SAN JOSE, Calif., April 2 /PRNewswire/ -- Virtual PBX(TM), original
inventor and market creator of the hosted PBX market, today announced that
it has completed its 10th year of operation. The company also announced
another record year for revenue, profitability, and customer acquisition.
Sales in 2006 grew by 50 percent over 2005, the firm's fifth consecutive
year of 50 percent or better revenue growth. The company said that
profitability and new client signups also were at record levels.
"It's great being the oldest, most stable, and most experienced player
in our sector," said Paul Hammond, CEO of Virtual PBX. "Clients come to us
looking for, and getting, the reliability and security that only come with
years of outstanding service. We believe that our 10 years of ongoing
development have allowed us to build the most reliable and feature-rich
hosted PBX service available anywhere."
Thomas Li, Co-Founder of Bravosoft, developers of the popular Bravo
business and accounting software packages, concurs. "We've been a Virtual
PBX client for almost nine years," he said. "I can think of no better
testament to any company than that we continue to be an extremely happy
client after all those years -- we've never seen the service go down. They
make frequent improvements, staying on the leading edge, and we don't have
to upgrade or maintain any hardware or software at our end, we just get the
Virtual PBX is one of those "started in a garage" success stories,
except this one started in a basement apartment in the Haight-Ashbury
district of San Francisco. The company now hosts its service in a hardened
facility that is part of the national infrastructure and has banks of
redundant PBX systems ganged together for reliability. "What a difference
the years have made," says founder and current CTO Steve Lange, "We had
wires running everywhere through the apartment, and a backup generator
outside that we had to sound-proof so the neighbors wouldn't complain. Now
our facility has multiple massive backup generators, and optical fiber
coming down both sides of the street. You need to pass a handprint scan
just to get past the lobby."
Hosted PBX Services
Before Virtual PBX, companies installed PBX (Private Branch Exchange)
hardware, allowing calls to be routed to multiple extensions from one or
more incoming phone lines and provided services such as voicemail, ACD
(Automatic Call Distribution) queuing, and transfers between extensions.
This always involved the installation, cost, and support of complex
hardware and wiring schemes. With the invention of the hosted PBX, Virtual
PBX made it possible for clients to get these features as a service, with
no capital expense, no hardware, no software, and no maintenance. Calls are
delivered to any phone in any location, so employees can work together in a
standard office environment, or remotely from branch offices, homes, or
cell phones. The low entry cost, easy startup, and ability to route calls
anywhere have made the technology very popular with small businesses and
"This is the perfect solution for any business," says Joseph Neeley,
President of Maricor Financial, a premiere mortgage investment broker and
another nine-year client of Virtual PBX. "The features rival the most
expensive PBX systems on the market, and yet it is affordable on a small
business budget. We absolutely love this low cost, high quality phone
system, as well as the great features that Virtual PBX keeps bringing out.
This is an outstanding service, and we couldn't be happier."
About Virtual PBX
Virtual PBX.com(R), Inc., pioneered the hosted PBX market, introducing
the first product of this class in 1997. Virtual PBX utilizes the public
service telephone network and the internet to provide PBX functionality as
a hosted service. The three primary uses for Virtual PBX services are in
small businesses that want full PBX functionality without the capital and
support expense of installed equipment, companies of any size that need to
route calls to telecommuters or other employees outside of a main office,
and enterprises looking for phone system disaster recovery solutions.
Additional information about VirtualPBX.com, Inc., can be found at
Virtual PBX and VirtualPBX.com are trademarks of VirtualPBX.com, Inc.
Tim Shisler/Corey Oiesen
Dovetail Public Relations
firstname.lastname@example.org / email@example.com
SOURCE Virtual PBX