PARSIPPANY, N.J., May 13, 2014 /PRNewswire/ -- As healthcare continues its transition and millions of consumers navigate the marketplace without brand loyalty, it is clear that providers who offer the best customer experience will gain a competitive edge. Learn how Solix, Inc., a leading provider of eligibility, enrollment and multi-channel customer care services, can help you improve your customer experience and reduce costs.
Solix will be exhibiting at the 2014 Blue National Summit in Orlando May 19-22 at Booth #1330. Appointments are being scheduled in advance and are also being arranged at the event to receive a complimentary 'best practices' consultation. In addition, a drawing will be held offering a customized, onsite business assessment providing the winner with valuable insights and analysis to improve their organization's customer experience.
Solix is not a "big box" call center with a one size fits all approach. Our approach is to become an enrollment partner who understands your business, your brand and your customer needs and seamlessly engages your customers as an extension of your team.
All of Solix's specialized agents are US-based and trained to provide a seamless, consistent and professional experience with every customer connection. Solix's network of customer care centers in the United States, including our brand new state-of-the-art facility in Killeen, Texas, provide dedicated account management and robust reporting to ensure quality and performance metrics are met while program integrity is protected and enforced.
Solix is a full solution provider offering high value, customized services delivered with a "boutique approach" to improve your customer experience, increase revenue and reduce costs.
IVR & Inbound Customer Care
Sales & New Customer Welcome
Eligibility Screening & Processing
Direct Response, 1-800 Number Support
Email Communications Support
Fulfillment, Mail Intake & Scanning
Please call 800.200.0818 or email firstname.lastname@example.org to arrange an appointment at the 2014 Blue National Summit. Visit our website's Customer Care Solutions page to learn more about these services and our Results and Resources Page to read a case study on how we helped a healthcare benefit provider achieve success.
Media Contact: Gene King
About Solix, Inc.
Solix, Inc. is a leading provider of eligibility determination, qualification program management and customer care services to government, telecommunications, broadband, utility and healthcare organizations. For over a decade, we've delivered smart, cost-effective, compliant outsourcing solutions that leverage our unique technologies and consultative expertise. Our customers benefit from faster, more accurate applicant qualification, increased program efficiency and improved customer communications. For more information, please visit www.solixinc.com
SOURCE Solix, Inc.