Visiting Nurse Service of New York Selects Delta Health Technologies for Homecare Business Management Solution Corporate Culture and Solutions Right Fit for Largest VNA in the United States
ALTOONA, Pa., April 2, 2014 /PRNewswire/ -- Delta Health Technologies®, the post-acute care industry's most experienced vendor, focused on clinical point of care and homecare operations solutions, announced today that Visiting Nurse Service of New York (VNSNY) has selected the cloud-based Crescendo solution to transform their agency business operations.
A cross-functional team of front line and back office staff narrowed their search over the last six months and selected Delta Health Technologies. The selection criteria in part was due to the KLAS Research scores that monitor customer feedback of software ease of use, business partner collaboration and customer support. Other selection factors that helped Delta Health Technologies secure the business partnership were the alignment of the company cultures, innovative solutions and customer support.
Delta Health Technologies values delighting customers with a great experience and solutions that make homecare agencies more efficient and profitable. The foundation to build this culture of service originates from research. Delta Health Technologies sponsors numerous homecare industry studies to learn how to support the ongoing demands in the homecare space and lead with new innovations. In that spirit, VNSNY shares the mission for funding research to test new methods, tools and technologies to advance the science of health care at home. In short, our combined cultures benefit patients, families and the industry.
One Unified Solution and Interoperability
Altoona-based Delta Health Technologies provides a portfolio of integrated solutions that help homecare providers create efficiencies in workflow through integrated clinical support, revenue cycle management, and process re-design.
"We were looking for a strategic partner to help us improve quality, access and productivity in our homecare operations and we believe Delta's Crescendo is that partner," said Hugh Hale, Chief Information Officer of VNSNY.
Higher Levels of Customer Support
Delta Health Technologies has a 40 year tenure as a homecare solutions provider with a solid track record of exemplary customer support and retention.
About Delta Health Technologies
Founded in 1968, Delta Health Technologies® is a trusted provider of integrated business software solutions for those providing care-at-home. Delta's proven technology and flexible processes are customized based on the unique workflow requirements of home health, hospice and private duty agencies. The easy to use and powerful workflow capabilities deliver accurate, efficient and cost-effective outcomes, enabling users to focus on fulfilling the overall business objectives.
Delta Health Technologies develops specialized solutions and services for home health, hospice and private duty providers. Delta's solutions help post-acute care providers deliver coordinated patient care and be the provider of choice. For more information, visit www.deltahealthtech.com
Established in 1893 by Lillian Wald, the founder of public health nursing, VNSNY is today the largest not-for-profit home- and community-based health care organization in the United States. VNSNY focuses on promoting the health and well-being of patients and families by providing high-quality, cost-effective health care to vulnerable individuals in their homes and communities. It currently provides home care services in all five boroughs of New York City, Nassau, Suffolk, Westchester Counties as well as parts of Upstate New York. On any given day, VNSNY provides more than 50,000 patients and health plan members with direct and coordinated care. In 2013, its clinicians made more than 2.3 million home- and community professional visits, serving approximately 163,500 New Yorkers.
FOR MORE INFORMATION, PRESS ONLY:
Delta Health Technologies
Crystal Parks, (800) 444-1651
Corporate Communications Manager
SOURCE Delta Health Technologies