Westin Hotels & Resorts and United Airlines Team Up to Offer a Heavenly Experience in the Sky
United to offer Westin Heavenly Bed(R) products in first and business class
on p.s. transcontinental flights
Westin-designed Renewal Lounges will debut in select United Red Carpet
Clubs in 2008
WHITE PLAINS, N.Y. and CHICAGO, Feb. 20 /PRNewswire-FirstCall/ --
Westin Hotels & Resorts and United Airlines jointly announced today a
partnership that will treat all first and business class customers who fly
United's p.s. service to a new level of comfort with Westin's Heavenly
Bed(R) products. This partnership marks the first time that hotel-branded
bedding is taken to the sky by a U.S. airline. Also, as part of this
partnership, select United Red Carpet Clubs in New York (JFK), Los Angeles
and San Francisco will debut custom-designed Westin Renewal Lounges later
this year: private areas outfitted with luxurious touches from Westin to
create a calming oasis where travelers can relax before or after their
flight.
Inspired by the iconic all-white, ten-layer Westin Heavenly Bed,
United's first and business class p.s. service between New York and
California will include a signature oversized Heavenly blanket and pillow
-- bringing a new level of luxury and comfort to flying. The Westin Renewal
Lounge areas will provide Red Carpet Club guests with a soothing
environment with many spa-like amenities for relaxing and escaping the
hustle and bustle of an airport.
"Who would have thought our signature Heavenly bedding would reach
35,000 feet? We are thrilled to be the first hotel company to partner with
an airline, bringing our highly regarded bed amenities to travelers in
flight," said Sue Brush, senior vice president of Westin Hotels & Resorts.
"At Westin, we continually strive to provide the services and amenities
that make guests feel renewed. Through this exciting new partnership we can
reach beyond our doors and help United's p.s. customers relax in luxury
during their travels, whether in the sky or on the ground in a United Red
Carpet Club."
"It is important that when our guests spend their valuable time with
United, they feel relaxed and rewarded," said Graham Atkinson, executive
vice president and Chief Customer Officer, United Airlines. "By partnering
with Westin, we can welcome aboard our first and business class guests with
luxurious pillows and blankets, and treat some of our Red Carpet Club
visitors to a calming oasis that feels miles away from the airport. No
other airline in the U.S. can offer this level of hotel-branded luxury
today, and we are proud to offer it to our valued guests first."
The Westin-United partnership joins a host of initiatives at both
companies to improve the guest experience.
Initiatives aimed at personal renewal recently introduced by Westin
Hotels & Resorts include a groundbreaking SuperFoods menu and an in-room
spa program that includes a custom-designed portable spa table inspired by
the Heavenly Bed(TM). Additionally, properties across the globe host
Unwind(SM) ... a Westin evening ritual -- mini lessons, tastings and art
installments that help guests connect with each other and the culture of
their surroundings.
As part of its multi-million dollar investment to improve the customer
experience, United recently inaugurated its newly-enhanced international
aircraft, featuring the first 180-degree, lie-flat business class seat to
be offered by a major U.S. airline. Other customer experience enhancements
include redesigned airport lobbies and separate security and boarding lanes
for premium customers at most of United's busiest airports. United also
renewed its partnership with world-famous and legendary Chicago
Restaurateur, Chef Charlie Trotter, and Doug Frost, one of only three
people in the world to hold both the title of Master Sommelier and Master
of Wine, to help create its menus and select wine.
About Westin Hotels & Resorts
Westin Hotels & Resorts, with 150 hotels and resorts in more than 31
countries and territories, is owned by Starwood Hotels & Resorts Worldwide,
Inc. (NYSE: HOT). Starwood Hotels & Resorts Worldwide, Inc. is one of the
leading hotel and leisure companies in the world with approximately 890
properties in more than 100 countries and 145,000 employees at its owned
and managed properties. Starwood(R) Hotels is a fully integrated owner,
operator and franchisor of hotels and resorts with the following
internationally renowned brands: St. Regis(R), The Luxury Collection(R),
W(R), Westin(R), Le Meridien(R), Sheraton(R), Four Points(R) by Sheraton,
Aloft(SM), and Element(SM). Starwood Hotels also owns Starwood Vacation
Ownership, Inc., one of the premier developers and operators of high
quality vacation interval ownership resorts. For more information, please
visit http://www.starwoodhotels.com.
About United
United Airlines (Nasdaq: UAUA) operates more than 3,300* flights a day
on United, United Express and Ted to more than 200 U.S. domestic and
international destinations from its hubs in Los Angeles, San Francisco,
Denver, Chicago and Washington, D.C. With key global air rights in the
Asia-Pacific region, Europe and Latin America, United is one of the largest
international carriers based in the United States. United also is a
founding member of Star Alliance, which provides connections for our
customers to 897 destinations in 160 countries worldwide. United's 55,000
employees reside in every U.S. state and in many countries around the
world. News releases and other information about United can be found at the
company's Web site at united.com.
*Based on the flight schedule between Feb. 12, 2008 and Dec. 31, 2008.
SOURCE United Airlines; Westin Hotels & Resorts
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