CUPERTINO, Calif., Dec. 19, 2016 /PRNewswire/ -- Workato, a leading enterprise-class cloud integration and automation platform, announced that their product Workbot for Slack is now able to process and interpret URLs from supported apps. When a link from a supported app is sent in Slack, Workbot can automatically display relevant information from the app directly in Slack chat and allow the user to take immediate action.
By bringing app information directly into the hub of conversation for business users, Workato is helping businesses to save time and increase productivity. On average, Workato users save an equivalent of 26 days per year through the app integration and automation of common business processes.
"Slack users post URLs in chat all the time - URLs from websites, from file sharing services, and increasingly from sales, support, marketing, and other apps," said Bhaskar Roy, vice president of Growth at Workato. "Currently, Slack only interprets URLs from websites to include a preview of a web page, or prompt users to import files from file sharing sites. With these release of Workbot, apps are no longer left behind, and users can access relevant info from various app URLs directly in Slack via Workbot."
Interpreting the URL
When users post a URL from an app, Workbot can understand the URL, its intent, and will automatically prompt the user to get the information from the app. For example, Workbot can understand that a Salesforce URL is a customer opportunity and will show the relevant information regarding the opportunity right in the chat message. It further intelligently prompts the user on possible next steps based on the displayed message.
The app URL preview is available today for apps like Salesforce and Github, and will be expanded to support JIRA, Zendesk and Workato's full library of apps.
Monitoring and Managing Recipes with Workbot
In addition to using Workbot to interpret app links, starting today, Workato customers will be able to manage their Workato recipes from Workbot using a new app called "Workato Admin." Customers have commonly used Workbot to automate DevOps to monitor, start and stop various applications, servers and virtual machines. With Workato Admin, Workato customers are able to administrate and monitor all their integrations, including receiving error notifications, right from Slack.
The Workato platform was built with a singular, clear vision – to build the most powerful automation and integration platform that can be used by businesses of all sizes. Workato's integration recipes are so easy to use and implement, that more than 75 percent of customers are able to go live with their first app integrations within one week.
Workato, a leader in Forrester Wave iPaaS and a Gartner Cool Vendor, is a cloud and on-premise automation and integration platform that enables you to seamlessly integrate with thousands of apps to automate your workflows - with no coding required. Trusted by over 15,000 customers it is the only platform that provides an easy, self-service way to integrate your Marketing, Sales, Customer Support, DevOps and ITOps stacks for all types of businesses - SMBs to Fortune 500 companies. For more information visit https://workato.com or connect with us as follows:
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