Yes, Virginia, There is a Santa Claus: Gift-Buying is Expected to Hold Steady, Although Consumers will Spend Less Overall, Says Deloitte Survey

-Deloitte Annual Holiday Survey Shows Gift Cards Even Stronger This Year;

Consumers Seek Convenience; Have Concerns about Imported Goods-

    NEW YORK, Nov. 1 /PRNewswire/ -- While many Americans say they intend
 to spend less during this year's holiday season, spending on gifts is
 expected to hold steady and the number of gifts consumers plan to give is
 up compared with 2006, according to the 22nd Annual Holiday Survey of
 retail spending and trends, commissioned by Deloitte.
     The survey shows that four in 10 consumers (41 percent) expect to
 reduce their spending this holiday season. Areas where spending is likely
 to be down include home improvements, socializing/entertaining, charitable
 donations, home/holiday furnishings and non-gift clothing. However,
 consumers said they plan to spend about the same on gifts as they did last
 year, and they expect to buy more of them - an average of 23, up from 22
 last year and the highest over the last six years. Women plan to buy even
 more, with an average of 26 gifts.
     "American consumers are resilient, and clearly they are in a giving
 mood this year," said Stacy Janiak, Deloitte's U.S. Retail Leader. "They
 may be more restrained in their general holiday spending and their personal
 indulgences, but they are determined to maintain the spirit and generosity
 of the holidays."
     As a back-drop to these spending expectations, American consumers are
 less optimistic about the economy, with only 57 percent of consumers
 surveyed saying the economy will improve or remain the same next year.
 However, the vast majority (85 percent) say they feel secure about their
 jobs, which is about even with last year. Surprisingly, the recent credit
 crunch was not cited as a primary reason for spending less this year. Lower
 income households were more likely to cite higher food and fuel costs as
 the reasons for spending less this year, while those at higher income
 levels were more likely to cite volatility in the stock market and
 declining home values.
     Department stores - both traditional and discount - continue to be the
 top shopping destination, reflecting a continued time-pressured consumer, a
 need for convenience, and a long-term trend of fewer shopping trips and
 fewer stores visited. In addition, older consumers - those aged 61-74 -
 plan to spend 27 percent more than the average consumer, giving added
 credence to this demographic, which traditionally has reported higher
 holiday spending.
     Four of a Kind: Gift Cards Tops for Fourth Straight Year
     For the fourth straight year, gift cards are expected to be the top
 gift purchase, with more than two-thirds (69 percent) of consumers surveyed
 planning to buy them, compared with 66 percent last year. In addition,
 holiday shoppers are planning to buy even more cards this year: an average
 of 5.5 cards, compared with the 4.6 cards they planned to buy last year.
 One in six consumers (16 percent) plan to buy 10 or more cards, compared
 with 11 percent last year. Consumers are also spending more in total on
 gift cards and more per card: $36.25 per card on average compared with
 $30.22 last year.
     Gift cards continue to grow in acceptance: Almost four in 10 consumers
 surveyed (39 percent) would rather get a gift card than merchandise, an
 increase from last year's 35 percent. Also, resistance to giving gift cards
 continues to decline: 19 percent say they don't like to give gift cards
 because they're too impersonal (down from 22 percent last year). Consumers
 said that the cards are popular gifts for adults, teens and children alike,
 and almost half (46 percent) intend to buy them for immediate family;
 however, they are hesitant to buy them for spouses or significant others,
 with only 14 percent saying they plan to buy them for those recipients.
     "Again, convenience is key," said Janiak. "A gift card to a store that
 the recipient enjoys is a thoughtful gift that accommodates Americans'
 limited time to shop. As gift cards continue to grow in popularity,
 retailers need to be even more creative in their redemption programs, so
 that they can quickly recognize the dollars in their revenues and
 potentially capture additional spend beyond the value of the card. As we
 approach the holidays, retailers could encourage consumers to redeem their
 unused gift cards for this year's gift purchases by offering a dollar
 amount or percentage off the purchase, free gift wrap, or some other
 bonus." According to the survey, nearly half of consumers (49 percent) have
 at least one partially or completely unused gift card; on average, these
 consumers have 3.7 unused cards.
     Gift Buyers Concerned about Imports
     In the wake of recent product recalls, consumers are increasingly
 concerned about the safety of imported products, with those over age 44
 being most concerned. More than half of consumers surveyed (54 percent) say
 a product's country of origin is important to them when making a purchase
 decision. Almost four in 10 consumers (38 percent) said they feel food
 products imported from other countries are not safe, and more than
 one-third of consumers (35 percent) said the same for non-food products.
 Almost six in 10 (58 percent) say the recent news stories about product
 recalls will influence some of their purchase decisions this holiday
 season. Of these shoppers, 82 percent say such concerns will influence
 their buying decisions on toys and 70 percent say the same with respect to
 food purchases.
     "The recent product recalls present a potential opportunity for savvy
 retailers," commented Janiak. "Beyond inventory that is 'Made in America,'
 increased product testing and enhanced communications with consumers can
 build retailers' brands and improve trust among consumers."
     About the Survey:
     The survey was commissioned by Deloitte and conducted online by an
 independent research company between September 24 and October 4, 2007. The
 survey polled a sample of 14,135 consumers and has a margin of error for
 the entire sample of plus or minus one percentage point.
     For more information about Deloitte's Annual Holiday Survey, including
 interesting statistics, historical data and useful links, please visit
 www.deloitte.com/us/2007HolidaySurvey.
     About Deloitte
     As used in this document, "Deloitte" means Deloitte & Touche USA LLP.
 Please see www.deloitte.com/about for a detailed description of the legal
 structure of Deloitte & Touche USA LLP and its subsidiaries.
     Contacts:
     Laura E. Wilker                          Chris Rieck
     Deloitte                                 Hill & Knowlton
     (212) 492-2871                           (212) 885-0580
     lwilker@deloitte.com                     chris.rieck@hillandknowlton.com
 
 

SOURCE Deloitte