SUNNYVALE, Calif., Feb. 10, 2016 /PRNewswire-USNewswire/ -- Zultys, a leading provider of innovative unified communications solutions that empower businesses to collaborate effectively, announced today that TMC, a global, integrated media company, has named Zultys Cloud Services, and Release 11 of MX IP Phone System as a recipient of both the 2016 CUSTOMER Product of the Year Award and 2016 INTERNET TELEPHONY Product of the Year Award winner.
Zultys Cloud Services, a groundbreaking fully-hosted turnkey Software as a Service (SaaS) office phone solution for organizations of all sizes, received its new update with the Release of Zultys' flagship MX software version 11. Zultys' unique approach to its Unified Communication solution allows for an identical user experience for both its hosted users on Zultys Cloud Services and the users of the traditional premise-based phone systems by Zultys. Release 11 adds exciting new functionality to both Zultys Cloud Services and its on premise counterparts. New features of Release 11 include Multi-Media Queue capability for contact centers, enhancements to the Zultys Salesforce integration, and other enhancements that join the existing features of Zultys' hosted offerings like: chat, IM, presence, auto attendant with IVR, sophisticated contact center functionality, smart phone integration, and outbound dialer application.
"Zultys is committed to bringing our customers innovative new features and improvements every year, and it is important to us to provide both our hosted customers and our users on premise systems with the best functionality that Zultys has to offer. No matter what kind of deployment type the business chooses, they can enjoy all the benefits of a Zultys solution," said Steven Francis, chief sales and marketing officer at Zultys. "It is validating to find our hard work honored with industry recognition."
The 2016 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Zultys with a 2016 Product of the Year Award," said Rich Tehrani, CEO, TMC. "Its hosted solution has proven deserving of this elite status"
Tehrani continued: "It also gives me great pleasure to recognize Zultys with a 2016 Product of the Year Award for its commitment to excellence and innovation. In the opinion of our distinguished judges, Zultys Cloud Services has proven to be among the best communications and technology solutions available on the market. I look forward to continued innovation from Zultys."
Zultys is the global provider of a true all-in-one unified communications solution. Innovative, reliable and scalable, Zultys IP phone systems integrate voice, video, data and mobility — in a single premise-based appliance, virtualized server or in the cloud— to optimize collaboration for businesses of all sizes. Zultys delivers a powerful, feature-rich communications system that is easy-to-use, deploy and maintain. Zultys is headquartered in Silicon Valley with offices around the world and a global certified dealer network to provide local support and customer service. To learn more, visit www.zultys.com.
About TMC's CUSTOMER Magazine:
TMC's CUSTOMER magazine premiered in September 2012 and is the industry's new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.
About INTERNET TELEPHONY magazine:
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. For more information, please visit www.itmag.com. Follow INTERNET TELEPHONY magazine on Twitter or join our Linked In group. Subscribe or visit www.itmag.com.
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