News from calabrio, inc A wide array of domestic and global news stories; news topics include politics / government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages, as well.

Dec 05, 2013, 09:00 ET
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Calabrio Positioned as Visionary in Gartner's Magic Quadrant for Workforce Optimization

Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, has once again been positioned as the only...

Nov 26, 2013, 09:00 ET
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Calabrio Customers Awarded for Achieving Exceptional Customer Service

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced its customers are among...

Oct 29, 2013, 08:00 ET
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Calabrio ONE Wins Stevie Award for Simplifying Analytics and Customer Relationship Management

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced that its Calabrio...

Oct 17, 2013, 15:15 ET

Extraordinary Customers, Growth & Vision for the Future

As I sit down to write my summary of the 2013 Calabrio User Group (CUG) National Summit, my thoughts center on how much we have accomplished as a...

Oct 01, 2013, 08:00 ET
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Calabrio Raises the Bar for Usability in Workforce Optimization

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced it has enhanced its...

Sep 17, 2013, 10:04 ET
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Calabrio User Group Focuses on Analytics, Innovation, Contact Center Evolution and More at 2013 National Summit

 Calabrio, Inc., a leading provider of  contact center workforce optimization software and analytics software, announced...

Sep 12, 2013, 08:00 ET
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Calabrio Makes Voice of the Customer an Accessible Dimension of Big Data

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced its Calabrio Speech...

Aug 27, 2013, 11:09 ET
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Calabrio Customers Share Their Success and Insight at ITEXPO's Case Study U

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced that Calabrio customers...

Aug 27, 2013, 11:00 ET
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Calabrio Shares Expertise on Customer Experience Management at ITEXPO

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, announced today that Tom Sullivan, senior...

Aug 13, 2013, 08:12 ET

When a Contact Center is Creating Community, the Stakes are High

Contact centers provide service to many different kinds of customers. When those customers are geographic communities, a strong line of...

Aug 06, 2013, 09:00 ET
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Latest Versions of Calabrio Workforce Management and Calabrio Quality Management Rated "Avaya Compliant"

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced that its latest versions...

Jul 15, 2013, 08:00 ET
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Calabrio Innovation Center Opens Doors and Opportunities for Advanced Contact Center Best Practices and Performance

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced the opening of the...

Jul 10, 2013, 08:00 ET
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Calabrio User Group Expands Agenda to Support Growing Demand as Customer-Led Board Drives Vision for Uniquely Collaborative User Community

The Calabrio User Group (CUG) Board of Customer Directors today announced an expanding agenda to accommodate growing interest from Calabrio users...

Jun 25, 2013, 08:00 ET
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Calabrio Launches Desktop Analytics to Drive Continuous Growth and Improvement by Making Agent Activities Transparent

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software,...

Jun 04, 2013, 08:00 ET
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Calabrio Unveils Program to Help Contact Centers Trade Up to More Valuable, Flexible Next-Generation Workforce Optimization and Analytics Software

Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced the launch of Calabrio Freedom...

Apr 29, 2013, 16:56 ET
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Calabrio Workforce Optimization Suite Enhances collab9 Cloud-based Communications Solution

Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced that collab9, a Cisco-powered...

Mar 13, 2013, 09:00 ET
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Calabrio Advances Workforce Management Capabilities to Bolster Forecast Accuracy and Intraday Management

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced new capabilities in its...

Feb 28, 2013, 08:00 ET
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Calabrio Unveils Innovative Financing Program

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced Calabrio Financial...

Jan 31, 2013, 08:00 ET
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Calabrio Builds Team for High-Growth with New Vice Presidents in Marketing and Sales

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced it has completed a phase...

Jan 31, 2013, 08:00 ET
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Calabrio Ramps as Market Milestones Demonstrate Significant Growth in Contact Center Workforce Optimization and Analytics

 Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today announced that 2012 was a very good...