News from Citizens Utility Board A wide array of domestic and global news stories; news topics include politics/government, business, technology, religion, sports/entertainment, science/nature, and health/lifestyle. Articles that appear in this section may be written in English or other languages.

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Jul 01, 2017, 11:28 ET Statement By CUB Executive Director David Kolata On Veto Of SB 1839

We thank Gov. Bruce Rauner for his veto of Senate Bill 1839. This legislation would have hurt people who depend on a landline as their most...


May 25, 2017, 15:49 ET Top Watchdog Urges Illinois House To Fix AT&T Legislation

A day after AT&T-backed legislation passed the state Senate, the Citizens Utility Board (CUB) urged the Illinois House to fix the...


Apr 19, 2017, 15:01 ET Watchdogs Warn Legislation Could Strip AT&T's Most Vulnerable Customers Of Affordable, Reliable Phone Service

AT&T is pushing state legislation that would lead to the end of traditional home phone service in its Illinois territory, and could...


Mar 23, 2017, 13:05 ET Statement By CUB Executive Director David Kolata On $17 Million ComEd Rate Cut

We thank the Illinois Commerce Commission (ICC) for approving a $17.5 million Commonwealth Edison rate cut. This is good news for ComEd customers....


Mar 01, 2017, 16:05 ET Statement By CUB Executive Director David Kolata On ICC's Vote To Continue Investigation Of Peoples Gas Pipe Program

Today, the Illinois Commerce Commission (ICC) voted unanimously to hold additional hearings and gather more information on the mismanaged Peoples...


Feb 09, 2017, 10:23 ET CUB Launches Online Center To Help Chicago-Area Consumers Avoid Rip-Offs From Unregulated Natural Gas Suppliers

Faced with a 65 percent increase in complaints and questions about unregulated natural gas suppliers this winter, the Citizens Utility Board (CUB)...


Feb 07, 2017, 13:34 ET Statement By CUB Executive Director David Kolata: FERC Victory Good News For Central, Southern IL

CUB is pleased that the Federal Energy Regulatory Commission (FERC) has rejected a plan that potentially could have cost Central and Southern...


Dec 16, 2016, 16:07 ET CUB Offers Its First-Ever Guide To Help Pay-TV Customers Save Money, As IL Polls Show Strong Backing For Cheaper TV Options

Reacting to public opinion polls it conducted that show Illinois consumers are hungry for lower cable/satellite TV bills, the Citizens Utility...


Sep 27, 2016, 10:36 ET Statement By CUB Executive Director David Kolata On ICC Passage Of New Consumer Protections For Electric Customers

We are pleased that the Illinois Commerce Commission (ICC) has passed new rules to strengthen consumer protections against misleading and confusing...


Aug 23, 2016, 11:33 ET Statement From CUB Executive Director David Kolata On Successful Launch Of Ameren Illinois Peak Time Rewards Program

 "Many Illinoisans probably don't think it's possible to save money on their electric bills during hot summer days, but thousands did recently,...


Aug 18, 2016, 12:09 ET CUB: AT&T Offers $10/Month High-Speed Internet For Low-Income Families

Low-income families in Illinois may be eligible to get high-speed Internet for $10 per month, under a new offer from AT&T, the Citizens Utility...


Aug 12, 2016, 12:23 ET CUB: Proposed Ameren Illinois Rate Cut Should Be Doubled

A rate cut that Ameren Illinois has proposed for 2017 should be doubled, to a decrease of about $30 million, according to expert testimony...


Jul 22, 2016, 11:31 ET CUB Urges Residents To Stay Safe, Cool During Dangerous Heat

With potentially dangerous heat in the Chicago region, the Citizens Utility Board (CUB) released tips on how residents can keep their homes cool,...


May 05, 2016, 13:00 ET Consumer Victory: Complaint By AG Madigan And CUB Results In Settlement That Would End Unregulated Nicor Affiliates From Using Utility Name/Logo

Nicor Advanced Energy—an unregulated gas supplier that has sparked complaints from confused customers whose gas bills went up—will...


Jan 25, 2016, 18:15 ET Statement By CUB Executive Director David Kolata On Today's Supreme Court Victory For Electric Customers

 Today's U.S. Supreme Court ruling in support of a money-saving efficiency program called Demand Response is a slam dunk for electricity...


Dec 10, 2015, 12:59 ET Statement By CUB Executive Director David Kolata On ComEd Rate Cut

"According to the Illinois Commerce Commission (ICC), Commonwealth Edison customers on Jan. 1 will receive a delivery rate reduction of about $67...


Nov 19, 2015, 08:46 ET CUB Analysis: Shopping For Gas Supplier Big Gamble In IL Market

Nine of 10 offers marketed by alternative natural gas suppliers since 2003 have been money-losers, according to the Citizens Utility Board's Gas...


Dec 18, 2014, 17:26 ET IL Consumer Advocates Prepare To Battle Big Telecom

Consumer advocates this week united to block an expected legislative push by big telecom companies that would allow for the elimination of low-cost...


Dec 10, 2014, 16:50 ET Statement By CUB Executive Director David Kolata On Ameren And ComEd Rate Hikes

"Today, ComEd and Ameren received a total of about $376 million in rate hikes (reportedly $239 million for ComEd and about $137 million for...


Oct 27, 2014, 11:21 ET Spooky! CUB Releases List Of Worst Customer Service Horror Stories, Tips On Avoiding Consumer Nightmares

 With Halloween just around the corner, the Citizens Utility Board (CUB) has released its list of the worst customer service horror stories,...


Oct 01, 2014, 13:39 ET CUB Alerts Smart Meter Customers To Risk-Free Rebate Plan

 As Illinois' electricity grid undergoes the most significant revamp in its history, the Citizens Utility Board (CUB) on Wednesday alerted...


Sep 12, 2014, 17:49 ET CUB, EDF Push For Comprehensive Smart Grid Metric On Greenhouse Gas Emissions

The Citizens Utility Board (CUB) and Environmental Defense Fund (EDF) have filed a petition asking state regulators to strengthen a metric that...


Sep 09, 2014, 12:35 ET "I Love CUB" Photo Contest Gives Illinoisans Opportunity To Show Off Hometowns For Chance To Win $300

In honor of the Citizen Utility Board's 30th Anniversary, the watchdog organization is hosting an "I Love CUB" photo contest to give Illinois...


Jun 25, 2014, 10:23 ET CUB And City Of Chicago Launch Free Calculator To Give Chicago Power Customers Better Information About Their Electricity Choices

Expecting questions about the new electricity deal negotiated by the City of Chicago and Integrys Energy Services, the Citizens Utility Board (CUB)...


May 13, 2014, 18:29 ET CUB Report Warns Of Rip-Offs As IL Power Market Undergoes Major Changes

Amid a 115 percent jump in consumer complaints about unregulated electricity suppliers, the Citizens Utility Board (CUB) released a report Tuesday...