4CS Licenses iWarranty Software to Kawasaki Construction Machinery

Nov 05, 2004, 00:00 ET from 4CS

    EAST MOLINE, Ill., Nov. 5 /PRNewswire/ -- 4CS, a leading provider of
 intelligent warranty software applications, today announced that its iWarranty
 software has been licensed to Kawasaki Construction Machinery Corp. of
 America. 4CS said that Kawasaki will use iWarranty software to help manage
 warranty processes, continuing to improve customer satisfaction and product
 quality while reducing warranty costs.
     Kawasaki Construction Machinery Corp. of America, a wholly owned
 subsidiary of Kawasaki Heavy Industries, LTD (Kawasaki), is a leading supplier
 of a full range of high-quality wheel loaders. With over 40 years of proven
 performance, Kawasaki wheel loaders have continually evolved to bring you the
 best in equipment and support services, backed by a carefully selected dealer
 network.
     For more information, visit http://www.KawasakiLoaders.com .
     Wayne Powell, Senior Manager of Product Support KCM said, "iWarranty
 enables us to modernize our warranty process by providing us quick and easy
 access to all claim data, including digital pictures and other claim related
 documents, in one integrated system accessible to company employees and
 suppliers."
     Chris Trogstad, MIS Manager KCM said, "We spent years rewriting our older
 warranty applications to accommodate changing business requirements.  From
 this we learned that a new web based warranty and support solution must be
 flexible.  4CS has packaged years of experience with multiple OEM's into
 iWarranty, giving it the flexibility to accommodate our Warranty needs for
 years to come. With iWarranty and the support of 4CS, we can redirect our
 internal programming talent to develop applications in other areas of
 business."
     Gene Weber, 4CS Business Relationship Manager stated, "iWarranty's
 strength is its integration and flexibility.  It allows proactive
 manufacturers to rapidly change warranty policies and to integrate new
 partners within days -- providing that competitive advantage we all seek. With
 the significant trend toward greater supplier warranty collaboration,
 iWarranty provides an effective tool that enables suppliers to proactively
 drive component improvement and to fairly participate in warranty costs."
 
     About 4CS:
     4CS is a leading provider of warranty software solutions. 4CS iWarranty
 software helps reduce the warranty cost of the products significantly by
 improving the quality and reliability of the products, sharing the cost and
 information with suppliers and business partners along with automating the
 warranty management processes.
     For more information, visit http://www.4CS.com or call Philip Cunningham
 at 800.709.8773 (ext. 144).
     4CS and iWarranty logos can be found at:
 http://www.4cs.com/index.cfm/resource_id/192
 
 

SOURCE 4CS
    EAST MOLINE, Ill., Nov. 5 /PRNewswire/ -- 4CS, a leading provider of
 intelligent warranty software applications, today announced that its iWarranty
 software has been licensed to Kawasaki Construction Machinery Corp. of
 America. 4CS said that Kawasaki will use iWarranty software to help manage
 warranty processes, continuing to improve customer satisfaction and product
 quality while reducing warranty costs.
     Kawasaki Construction Machinery Corp. of America, a wholly owned
 subsidiary of Kawasaki Heavy Industries, LTD (Kawasaki), is a leading supplier
 of a full range of high-quality wheel loaders. With over 40 years of proven
 performance, Kawasaki wheel loaders have continually evolved to bring you the
 best in equipment and support services, backed by a carefully selected dealer
 network.
     For more information, visit http://www.KawasakiLoaders.com .
     Wayne Powell, Senior Manager of Product Support KCM said, "iWarranty
 enables us to modernize our warranty process by providing us quick and easy
 access to all claim data, including digital pictures and other claim related
 documents, in one integrated system accessible to company employees and
 suppliers."
     Chris Trogstad, MIS Manager KCM said, "We spent years rewriting our older
 warranty applications to accommodate changing business requirements.  From
 this we learned that a new web based warranty and support solution must be
 flexible.  4CS has packaged years of experience with multiple OEM's into
 iWarranty, giving it the flexibility to accommodate our Warranty needs for
 years to come. With iWarranty and the support of 4CS, we can redirect our
 internal programming talent to develop applications in other areas of
 business."
     Gene Weber, 4CS Business Relationship Manager stated, "iWarranty's
 strength is its integration and flexibility.  It allows proactive
 manufacturers to rapidly change warranty policies and to integrate new
 partners within days -- providing that competitive advantage we all seek. With
 the significant trend toward greater supplier warranty collaboration,
 iWarranty provides an effective tool that enables suppliers to proactively
 drive component improvement and to fairly participate in warranty costs."
 
     About 4CS:
     4CS is a leading provider of warranty software solutions. 4CS iWarranty
 software helps reduce the warranty cost of the products significantly by
 improving the quality and reliability of the products, sharing the cost and
 information with suppliers and business partners along with automating the
 warranty management processes.
     For more information, visit http://www.4CS.com or call Philip Cunningham
 at 800.709.8773 (ext. 144).
     4CS and iWarranty logos can be found at:
 http://www.4cs.com/index.cfm/resource_id/192
 
 SOURCE  4CS