ActionPoint Announces ActionPoint Dialog Server 2.0

Unique New 'Snippet' Technology Significantly Reduces Web Development

Time and Costs



Apr 11, 2001, 01:00 ET from ActionPoint, Inc.

     SAN JOSE, Calif., April 11 /PRNewswire/ --
 ActionPoint, Inc (Nasdaq:   ACTP), a leading provider of e-commerce interaction
 management software, today announced the release of ActionPoint
 Dialog Server(TM) 2.0, the next version of its XML-based software product that
 makes it easy for e-businesses to rapidly deploy intelligent, personalized Web
 interfaces, turning every Web experience into a live interaction that happens
 in real-time.
     Dialog Server 2.0 significantly reduces Web site development time with
 unique new "Snippet" technology. Snippets are pre-packaged HTML and XML
 objects for frequently asked questions such as shipping and billing addresses,
 personal information such as credit card, social security, and contact
 information, date of birth, employment details, assets/debts, and housing
 details. Other time-saving Snippets provided with the product include a
 graphical date picker and slider bar. Web developers can simply drag and drop
 these pre-built snippets, making it fast and easy to create interactive Web
 experiences.
     "A major goal right now for Global 1000 organizations is to increase the
 profitability of their web sites," states Anthony Svanascini, President of
 Americaneagle.com, a provider of Internet solutions for Global 1000
 organizations. "We know from experience that some of the key ways to improve
 web-based revenues are to improve online interaction with customers and to
 enhance the efficiency and flexibility of web-development. Success on the web
 depends on a company's ability to respond quickly and effectively to customer
 needs, and ActionPoint's Dialog Server 2.0 can be an ideal tool for achieving
 these goals. Because the dynamic behavior is already coded into the Dialog
 Server's new Snippets, we are able to decrease our development time and
 quickly deploy more customer-focused complex interaction environments on the
 Web."
     In addition to Snippets, Dialog Server 2.0 provides greater query
 flexibility, making it easier for users to see answers to questions that
 require a calculation or database reference. For example, a customer applying
 for a loan can instantly see how loan amount impacts the length of time they
 can borrow money. This instantaneous response encourages customers to explore
 various options and more easily determine the best product or service to meet
 their particular need. For detailed information on the added functionality
 please visit http://www.actionpoint.com/products/ap/meet_the_manager.shtml .
     "Reducing Web site development time and cost is a key goal for
 e-businesses and a major benefit that Dialog Server delivers," stated
 Kim Hawley, president and CEO of ActionPoint. "This new version gives us a
 competitive advantage because its built in functionality allows our customers
 to more easily and quickly deploy interactive sites."
     Dialog Server 2.0 is currently in beta and will be released for general
 availability in late April.
 
     About Americaneagle.com
     Headquartered in Park Ridge, Illinois, Americaneagle.com(TM) specializes
 in Internet design, hosting, and implementation. With roots in the computer
 industry since 1978, Americaneagle.com has delivered technology solutions to
 all types of business including Fortune 500, small and medium size businesses,
 retail, and associations throughout the world.
 
     About Dialog Server
     ActionPoint's XML-based Dialog Server makes it easy for Global 1000
 companies and on-line exchanges to rapidly create and maintain smart,
 customized user interfaces for people-to-computer interactions. Dialog Server
 makes complex Web interactions faster, easier and very user friendly,
 incorporating intelligent features such as "help me choose" situational
 advice; product configuration and decision-making guidance; and reflective
 questions that dynamically respond to user selections with pertinent follow-on
 questions. ActionPoint dialogs ensure that users make appropriate selections
 that match their needs and choose only from valid options, making it easy for
 people to complete complex transactions unassisted. And, by pushing business
 logic that guides the interaction down to the browser, Dialog Server
 eliminates the delays associated with round trips to the server, turning every
 Web experience into a live interaction that happens in real time.
 
     About ActionPoint, Inc.
     ActionPoint, Inc. provides e-commerce interaction management software for
 Global 1000 organizations and net marketplaces. The ActionPoint Interaction
 Management System(TM) enables e-businesses to rapidly build and deploy dynamic
 and intelligent Web interfaces for action points -- interactions between
 people and e-commerce systems. It also streamlines the collection and
 transformation of mission-critical information -- received via the Web, email
 or as traditional paper-based documents -- and ensures delivery of this as
 validated and formatted e-content to enterprise systems. For more information,
 visit the company's Web site at http://www.actionpoint.com .
     NOTE:  ActionPoint, the ActionPoint logo, "Brains in the Browser,"
 Interaction Management System, Dialog Server, ActionPoint Enterprise Server
 and InputAccel are trademarks, or registered trademarks, of ActionPoint, Inc.
 All other trademarks or registered trademarks are the property of their
 respective owners.
     Please note:  Private Securities Litigation Reform Act of 1995 provides a
 "safe harbor" for forward-looking statements. Certain information included in
 this news release (as well as information in oral statements or other written
 statements made or to be made by ActionPoint, Inc.) contain statements that
 are forward-looking, such as statements relating to the future anticipated
 direction of the futures and securities industry, plans for future expansion,
 various business development activities, planned capital expenditures,
 anticipated sales, potential contracts, dependence on existing management,
 domestic and global economic conditions, changes in federal or state laws, and
 market competition factors. Such forward-looking information involves
 important risks and uncertainties that could significantly affect anticipated
 results in the future, and accordingly, such results may differ from those
 expressed in any forward-looking statements made by or on behalf of
 ActionPoint, Inc.
 
 

SOURCE ActionPoint, Inc.
     SAN JOSE, Calif., April 11 /PRNewswire/ --
 ActionPoint, Inc (Nasdaq:   ACTP), a leading provider of e-commerce interaction
 management software, today announced the release of ActionPoint
 Dialog Server(TM) 2.0, the next version of its XML-based software product that
 makes it easy for e-businesses to rapidly deploy intelligent, personalized Web
 interfaces, turning every Web experience into a live interaction that happens
 in real-time.
     Dialog Server 2.0 significantly reduces Web site development time with
 unique new "Snippet" technology. Snippets are pre-packaged HTML and XML
 objects for frequently asked questions such as shipping and billing addresses,
 personal information such as credit card, social security, and contact
 information, date of birth, employment details, assets/debts, and housing
 details. Other time-saving Snippets provided with the product include a
 graphical date picker and slider bar. Web developers can simply drag and drop
 these pre-built snippets, making it fast and easy to create interactive Web
 experiences.
     "A major goal right now for Global 1000 organizations is to increase the
 profitability of their web sites," states Anthony Svanascini, President of
 Americaneagle.com, a provider of Internet solutions for Global 1000
 organizations. "We know from experience that some of the key ways to improve
 web-based revenues are to improve online interaction with customers and to
 enhance the efficiency and flexibility of web-development. Success on the web
 depends on a company's ability to respond quickly and effectively to customer
 needs, and ActionPoint's Dialog Server 2.0 can be an ideal tool for achieving
 these goals. Because the dynamic behavior is already coded into the Dialog
 Server's new Snippets, we are able to decrease our development time and
 quickly deploy more customer-focused complex interaction environments on the
 Web."
     In addition to Snippets, Dialog Server 2.0 provides greater query
 flexibility, making it easier for users to see answers to questions that
 require a calculation or database reference. For example, a customer applying
 for a loan can instantly see how loan amount impacts the length of time they
 can borrow money. This instantaneous response encourages customers to explore
 various options and more easily determine the best product or service to meet
 their particular need. For detailed information on the added functionality
 please visit http://www.actionpoint.com/products/ap/meet_the_manager.shtml .
     "Reducing Web site development time and cost is a key goal for
 e-businesses and a major benefit that Dialog Server delivers," stated
 Kim Hawley, president and CEO of ActionPoint. "This new version gives us a
 competitive advantage because its built in functionality allows our customers
 to more easily and quickly deploy interactive sites."
     Dialog Server 2.0 is currently in beta and will be released for general
 availability in late April.
 
     About Americaneagle.com
     Headquartered in Park Ridge, Illinois, Americaneagle.com(TM) specializes
 in Internet design, hosting, and implementation. With roots in the computer
 industry since 1978, Americaneagle.com has delivered technology solutions to
 all types of business including Fortune 500, small and medium size businesses,
 retail, and associations throughout the world.
 
     About Dialog Server
     ActionPoint's XML-based Dialog Server makes it easy for Global 1000
 companies and on-line exchanges to rapidly create and maintain smart,
 customized user interfaces for people-to-computer interactions. Dialog Server
 makes complex Web interactions faster, easier and very user friendly,
 incorporating intelligent features such as "help me choose" situational
 advice; product configuration and decision-making guidance; and reflective
 questions that dynamically respond to user selections with pertinent follow-on
 questions. ActionPoint dialogs ensure that users make appropriate selections
 that match their needs and choose only from valid options, making it easy for
 people to complete complex transactions unassisted. And, by pushing business
 logic that guides the interaction down to the browser, Dialog Server
 eliminates the delays associated with round trips to the server, turning every
 Web experience into a live interaction that happens in real time.
 
     About ActionPoint, Inc.
     ActionPoint, Inc. provides e-commerce interaction management software for
 Global 1000 organizations and net marketplaces. The ActionPoint Interaction
 Management System(TM) enables e-businesses to rapidly build and deploy dynamic
 and intelligent Web interfaces for action points -- interactions between
 people and e-commerce systems. It also streamlines the collection and
 transformation of mission-critical information -- received via the Web, email
 or as traditional paper-based documents -- and ensures delivery of this as
 validated and formatted e-content to enterprise systems. For more information,
 visit the company's Web site at http://www.actionpoint.com .
     NOTE:  ActionPoint, the ActionPoint logo, "Brains in the Browser,"
 Interaction Management System, Dialog Server, ActionPoint Enterprise Server
 and InputAccel are trademarks, or registered trademarks, of ActionPoint, Inc.
 All other trademarks or registered trademarks are the property of their
 respective owners.
     Please note:  Private Securities Litigation Reform Act of 1995 provides a
 "safe harbor" for forward-looking statements. Certain information included in
 this news release (as well as information in oral statements or other written
 statements made or to be made by ActionPoint, Inc.) contain statements that
 are forward-looking, such as statements relating to the future anticipated
 direction of the futures and securities industry, plans for future expansion,
 various business development activities, planned capital expenditures,
 anticipated sales, potential contracts, dependence on existing management,
 domestic and global economic conditions, changes in federal or state laws, and
 market competition factors. Such forward-looking information involves
 important risks and uncertainties that could significantly affect anticipated
 results in the future, and accordingly, such results may differ from those
 expressed in any forward-looking statements made by or on behalf of
 ActionPoint, Inc.
 
 SOURCE  ActionPoint, Inc.