Aeromexico's Club Premier Partners with ezRez to Launch Comprehensive Loyalty Reward Redemptions

New website will allow Club Premier Members to redeem kilometers for flights, hotels and car rentals around the world

Sep 13, 2011, 09:00 ET from ezRez Software, Inc.

MEXICO CITY and SAN FRANCISCO, Sept. 13, 2011 /PRNewswire/ -- Club Premier, Aeromexico's frequent flyer program and Mexico's leading coalition loyalty program, and ezRez Software, Inc., a Software-as-a-Service (SaaS) provider of travel and loyalty solutions, today announced a multi-year technology partnership that will create a new reward redemption experience for Club Premier Members.  The two companies will launch a new website and travel agent tools that allow Club Premier Members to redeem kilometers for flights on Aeromexico and other SkyTeam partner airlines, as well as Copa Airlines and LAN Airlines.  Additionally, members will be able to redeem kilometers for hotel stays and car rentals around the world.

The new Club Premier flight redemption options will include traditional fixed mileage awards as well as market-priced awards where point requirements are based on the availability and price of tickets across fare classes.  In order to maximize member satisfaction, ezRez will integrate with Club Premier's existing loyalty bank to provide real time updates to point balances with each booking, modification or cancellation.

Club Premier will also offer the best user experience for members using kilometers to purchase hotel stays, car rentals and packaged vacation deals.  The new website will take advantage of ezRez's ability to connect to multiple hotel inventory sources, increasing the breadth of offerings while simultaneously shopping for the best available price when different sources have access to the same room.  In addition to the best price, members can benefit from TripAdvisor reviews, location maps, 360 degree room views, and detailed information on the surrounding location, all integrated with the hotel booking path.

"Our goal is to create the most comprehensive and engaging reward experience for Club Premier Members," said Jeremy Rabe, Chief Executive Officer of Club Premier.  "ezRez enables this goal by allowing us to manage all travel related loyalty redemptions with a single full-service platform that will launch in just a few months."

"Club Premier is the first frequent flyer program to use the ezRez platform for all flight point redemptions in conjunction with hotel, car rental, and vacation redemption options," said John Swanciger, Chief Commercial Officer at ezRez.  "Our partnership includes multiple new products that will redefine the standard for loyalty program redemption options and customer service."

Club Premier and ezRez will launch the new redemption functionality in the fourth quarter of 2011 and continue to roll out features through early 2012.

About Club Premier Aeromexico

Club Premier is a joint venture between Grupo Aeromexico and Groupe Aeroplan.

Club Premier is the leading coalition loyalty program in Mexico and manages the frequent flyer program for Aeromexico, Mexico's flagship airline. Club Premier Members can earn kilometers with more than 50 affiliated companies. In the travel space Club Premier Members can earn kilometers with Aeromexico, SkyTeam airlines, LAN, Copa Airlines and El Al, as well as with a wide variety of hotel and car partners. Club Premier has consumer cobranded cards with American Express and Banamex in Mexico and with US Bank in the United States, and a corporate cobranded card with American Express in Mexico. Members can convert other loyalty points from programs such as Membership Rewards, Santander, Banorte, and Palacio de Hierro into Club Premier Kilometers. Club Premier Kilometers can be redeemed for travel on Aeromexico, SkyTeam airlines, LAN, Copa Airlines and El Al.

About ezRez Software, Inc.

ezRez Software, Inc. enables its partners to sell any combination of travel products including air, car, hotel, trip activities, packaging and travel insurance to anyone, anywhere in the world. Its Software-as-a-Service (SaaS) platform allows clients to easily launch online travel agency functionality with the look and feel of a customized implementation at a fraction of the cost. ezRez provides access to more than 200,000 travel suppliers and its clients include some of the world's largest airlines, hotels, travel agencies and banking loyalty programs, such as AirAsia, American Express, Emirates Airline, Intercontinental Hotels, JetBlue, LAN Airlines, Starwood Hotels & Resorts, and United Airlines. Based in San Francisco, ezRez was founded in 2003 and has secured $17 million in venture funding led by Canaan Partners with participation from Azure Capital Partners.  For more information, visit

SOURCE ezRez Software, Inc.