Anaheim Public Utilities Selects Derivion to Provide E-Billing For Residential and Business Customers

Leading E-billing Enabler to Enhance Utility's Customer Care

Capabilities and Web Presence



Apr 23, 2001, 01:00 ET from Derivion

    ATLANTA, April 23 /PRNewswire Interactive News Release/ -- Derivion(R),
 the leading provider of e-billing enablement solutions for B2C, B2B, and small
 business applications, announced today it has signed an agreement with City of
 Anaheim Public Utilities, a publicly owned utility company that provides
 electric and water services to residents and businesses in Anaheim,
 California.  Under the agreement, Derivion will provide Internet billing
 services for Anaheim Public Utilities' more than 100,000 customers.  By using
 Derivion inetBiller(R) to manage e-billing processes, Anaheim Public Utilities
 will enhance customer care with the convenience of e-bill view and pay at
 their Web site while reducing billing costs by eliminating postage and check-
 processing fees.
     "The new e-billing service is an integral part of our customer-focused Web
 initiative to offer progressive, technology-based services to customers while
 maintaining low usage costs that add value to our community," said Melanie
 Nieman, spokesperson for Anaheim Public Utilities.  "With Derivion's proven
 e-billing system, we will provide consumers with an easy and convenient option
 to manage and pay utility bills while we improve our ability to respond
 quickly and effectively to customer account inquiries."
     Working as a transparent, secure extension of the Utility's Web site,
 Derivion will collect existing bill data output from Anaheim Public Utilities
 to generate electronic bills for presentation and payment online while
 allowing the biller to fully control the application.  Additional software,
 hardware, or network capabilities will not be required and the company will be
 able to provide customers with a complete e-billing service without disrupting
 current billing processes.
     "Derivion continues to focus on biller enablement and excellence in
 implementing e-billing technology among strong vertical markets such as
 utilities," said Greg Rable, CEO of Derivion.  "Anaheim Public Utilities
 represents another aggressive energy company that is leveraging our turnkey
 e-billing technology as a strategic initiative to meet their customer needs
 and increase their presence on the Internet."
     Anaheim Public Utilities selected Derivion inetBiller, from among 10
 competing e-billing vendors.  Derivion will equip the utility company for
 dynamic relationship management with multi-dimensional customer care, and
 implement the technology to streamline business processes, and shorten payment
 cycles.  The company plans to launch the e-billing service this summer.
 
     About Anaheim Public Utilities
     For more than a century, Anaheim Public Utilities has served the community
 with reliable, low cost water and electric service.  Residents enjoy electric
 rates that are 40 percent lower than surrounding communities.  Anaheim
 businesses have competitive advantages, including access to a wide range of
 fiber-optic technologies and services and electric rates that are among the
 lowest in Orange County.  Customers can choose from a variety of Advantage
 Services to help lower electric and water utility costs.  These Anaheim-
 specific programs include rebates and other incentive programs, grants,
 educational seminars and workshops, customized audits, and much more.
 
     About Derivion
     Derivion is the leading e-billing solutions company that delivers
 comprehensive B2C, B2B, and small business applications to automate and
 streamline bill delivery, payment, and customer care processes.  Derivion
 enables billers of all sizes with three core e-billing solutions:
 inetBiller(R), inetBiller B2B(R), and a small business e-billing solution.
 Derivion has an extensive network of 26 partnerships in electronic bill
 distribution and payment processing and leads the industry with pioneering
 technology and multi-layered services, currently working with 85 billers to
 annually digitize over 275 million bills.  Founded in 1998, Derivion is
 headquartered in Atlanta, Georgia, and maintains research, development, and
 additional sales offices in Toronto, Canada.  For more information about
 Derivion, please visit www.derivion.com .
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X45194947
 
 

SOURCE Derivion
    ATLANTA, April 23 /PRNewswire Interactive News Release/ -- Derivion(R),
 the leading provider of e-billing enablement solutions for B2C, B2B, and small
 business applications, announced today it has signed an agreement with City of
 Anaheim Public Utilities, a publicly owned utility company that provides
 electric and water services to residents and businesses in Anaheim,
 California.  Under the agreement, Derivion will provide Internet billing
 services for Anaheim Public Utilities' more than 100,000 customers.  By using
 Derivion inetBiller(R) to manage e-billing processes, Anaheim Public Utilities
 will enhance customer care with the convenience of e-bill view and pay at
 their Web site while reducing billing costs by eliminating postage and check-
 processing fees.
     "The new e-billing service is an integral part of our customer-focused Web
 initiative to offer progressive, technology-based services to customers while
 maintaining low usage costs that add value to our community," said Melanie
 Nieman, spokesperson for Anaheim Public Utilities.  "With Derivion's proven
 e-billing system, we will provide consumers with an easy and convenient option
 to manage and pay utility bills while we improve our ability to respond
 quickly and effectively to customer account inquiries."
     Working as a transparent, secure extension of the Utility's Web site,
 Derivion will collect existing bill data output from Anaheim Public Utilities
 to generate electronic bills for presentation and payment online while
 allowing the biller to fully control the application.  Additional software,
 hardware, or network capabilities will not be required and the company will be
 able to provide customers with a complete e-billing service without disrupting
 current billing processes.
     "Derivion continues to focus on biller enablement and excellence in
 implementing e-billing technology among strong vertical markets such as
 utilities," said Greg Rable, CEO of Derivion.  "Anaheim Public Utilities
 represents another aggressive energy company that is leveraging our turnkey
 e-billing technology as a strategic initiative to meet their customer needs
 and increase their presence on the Internet."
     Anaheim Public Utilities selected Derivion inetBiller, from among 10
 competing e-billing vendors.  Derivion will equip the utility company for
 dynamic relationship management with multi-dimensional customer care, and
 implement the technology to streamline business processes, and shorten payment
 cycles.  The company plans to launch the e-billing service this summer.
 
     About Anaheim Public Utilities
     For more than a century, Anaheim Public Utilities has served the community
 with reliable, low cost water and electric service.  Residents enjoy electric
 rates that are 40 percent lower than surrounding communities.  Anaheim
 businesses have competitive advantages, including access to a wide range of
 fiber-optic technologies and services and electric rates that are among the
 lowest in Orange County.  Customers can choose from a variety of Advantage
 Services to help lower electric and water utility costs.  These Anaheim-
 specific programs include rebates and other incentive programs, grants,
 educational seminars and workshops, customized audits, and much more.
 
     About Derivion
     Derivion is the leading e-billing solutions company that delivers
 comprehensive B2C, B2B, and small business applications to automate and
 streamline bill delivery, payment, and customer care processes.  Derivion
 enables billers of all sizes with three core e-billing solutions:
 inetBiller(R), inetBiller B2B(R), and a small business e-billing solution.
 Derivion has an extensive network of 26 partnerships in electronic bill
 distribution and payment processing and leads the industry with pioneering
 technology and multi-layered services, currently working with 85 billers to
 annually digitize over 275 million bills.  Founded in 1998, Derivion is
 headquartered in Atlanta, Georgia, and maintains research, development, and
 additional sales offices in Toronto, Canada.  For more information about
 Derivion, please visit www.derivion.com .
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X45194947
 
 SOURCE  Derivion