Atlas General Insurance Services Completes Rapid Implementation of the FirstBest Underwriting Management System

The FirstBest UMS Express implementation methodology quickly delivers a collaborative underwriting environment to speed submissions at Atlas.

Aug 10, 2015, 08:58 ET from FirstBest Systems, Inc.

BEDFORD, Mass., Aug. 10, 2015 /PRNewswire/ -- FirstBest® Systems, Inc., provider of insurance software solutions for U.S. and global insurers, today announced that Atlas General Insurance Services successfully completed the rapid implementation of the FirstBest Underwriting Management System (FirstBest UMS®) for three lines of business. Using UMS Express™, the FirstBest accelerated implementation methodology, Atlas was able to deploy FirstBest UMS in under three months for its commercial property, commercial general liability, and commercial package business.

UMS Express is a low complexity implementation, using a start smart and scale fast approach. This methodology allows customers to use the core features of FirstBest UMS to recognize value and increase profitability quickly — with lower project risk and minimal commitment of resources.

Atlas selected FirstBest UMS to help support the key strategic initiatives of gaining book of business visibility and unifying processes and workflows — both within departments and across the organization. In addition, this UMS Express implementation sets the foundation for the company's future goals of enabling underwriting consistency, applying best practices, and eliminating legacy platform redundancies.

Atlas chose the UMS Express approach for its commercial property, commercial general liability, and commercial package lines because they are fast-growing business units. With this successful implementation, Atlas is able to quickly write those lines of business, increase collaboration among members of the underwriting team, and decrease turnaround time of submissions.

"When looking at how we wished to improve our underwriting processes, it was important for us to provide greater visibility during every stage of the submission lifecycle," says Ryan Clarkson, COO, Atlas General Insurance Services. "FirstBest UMS is already fostering more collaborative interactions on submissions within our underwriting teams. Streamlined workflows and ease-of-use of the system have significantly improved turnaround time of submissions."

"The UMS Express implementation was a valuable approach for Atlas in accelerating the underwriting of specific lines of business," says David Burns, VP of Professional Services, FirstBest Systems. "Our proven implementation methodology allows customers to achieve value quickly, master the product, and take ownership of key implementation functions. Traditional implementations often introduce complexity, which can lengthen project timelines and delay realization of the product's value. So we are excited that Atlas was able to use the UMS Express platform to realize key workflow and operational benefits in just three months."

About FirstBest
FirstBest® Systems is the leading provider of insurance software solutions and services that help U.S. and global insurance companies improve underwriting profitability, scale their business, and achieve high service levels with agents and brokers. The patented and proven FirstBest Suite powers the underwriting operations of leading commercial property/casualty, specialty, and workers' compensation insurers. Processing more than $22 billion in quotes and featuring a modular set of applications, the FirstBest Suite incorporates a dedicated underwriting workstation (FirstBest UMS®), mobile underwriting (FirstBest UMS Mobile), an agent/broker portal (FirstBest Agent), data integration/upload applications (FirstBest AppReader), configuration tools (FirstBest Business Analyst Studio), and an integrated analytics engine (FirstBest Insight). Leading American and international insurers, such as Amerisafe, Atlas, Axis, Beacon Mutual, Chesapeake Employers, ICW Group, Markel, OneBeacon, PacificComp, and XL-Catlin rely on FirstBest to improve underwriting efficiencies and quality. FirstBest helps insurers institutionalize risk-assessment knowledge and best practices. With FirstBest solutions, all constituents in the underwriting process can rapidly collaborate to quote, bind, and issue business on a single, data-powered, real-time platform. To learn more, call 1-781-863-6000, or visit

FirstBest and FirstBest UMS are registered trademarks of FirstBest Systems, Inc. FirstBest Front Office Suite, FirstBest Suite, FirstBest Dynamic Synchronization, FirstBest UMS Mobile, FirstBest Business Analyst (BA) Studio, FirstBest Agent, FirstBest AppReader, and FirstBest Insight are trademarks of FirstBest Systems.

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SOURCE FirstBest Systems, Inc.