CHARLOTTE, N.C., Nov. 11, 2013 /PRNewswire/ -- A newly released report shows AT&T* wireless customers in Charlotte, NC are enjoying the highest ranked local network. An independent mobile research and testing organization today gave AT&T's overall wireless network top honors. Seattle-based RootMetrics® ranked AT&T highest for combined/overall voice, data and text network performance in Charlotte.
The RootMetrics® wireless network performance study for Charlotte named AT&T as the overall RootMetrics RootScore® Award winner for its combination of call, text and mobile Internet performance. The RootMetrics award is based on analysis of more than 24,418 wireless test calls, texts and data transmissions conducted during September 2013. This study is the second consecutive RootMetrics study for Charlotte in which AT&T ranked highest.
"AT&T was ranked highest in our September 2013 tests of overall network performance in the Charlotte area. Our overall RootScore Award looks at call, data and text performance across all data network technologies, including 4G LTE. We look at performance from a consumer's point of view, and AT&T offered a very strong overall performance for those in Pittsburgh during our tests," said Bill Moore, president and CEO of RootMetrics.
AT&T launched 4G LTE** in Charlotte in November 2011. It plans to expand its 4G LTE network to cover 300 million people nationwide by year-end 2014. Even as 4G LTE expands, customers can get 4G speeds outside of 4G LTE areas with our 4G HSPA+ technology.
"Our customers depend on their wireless service to help manage their busy lives," said Todd Lanham, AT&T's regional director of External Affairs in Charlotte. "They want service they can depend on as they travel in and around the Charlotte area. We are happy to see our network investment is paying off and our customers are getting top-ranked wireless performance.
"There are more reasons than ever to choose AT&T. We invested nearly $500 million in our Charlotte area wireless and wireline networks from 2010 through 2012, and we'll continue investing in order to give our customers great service."
Charlotte RootScore® Report October 2013. Performance rankings of four mobile networks rely on scores calculated from random samples. Your experience may vary. The RootMetrics award is not an endorsement of AT&T. Visit www.rootmetrics.com for more details.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
**4G LTE availability in select markets. LTE is a trademark of ETSI. Learn more at att.com/network.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and internationally. With a powerful array of network resources that includes the nation's fastest and most reliable 4G LTE network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile Internet, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV service with the AT&T U-verse® brand. The company's suite of IP-based business communications services is one of the most advanced in the world.
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4G LTE speed claim based on national carriers' average 4G LTE download speeds. Reliability claim based on data transfer completion rates on nationwide 4G LTE networks. 4G LTE availability varies.
SOURCE AT&T Inc.