Bank One Installs the First Talking ATMs In Illinois and Ohio

Apr 25, 2001, 01:00 ET from Bank One Corporation

    CHICAGO, April 25 /PRNewswire/ -- Bank One Corporation announced today
 that it has installed the first "talking" Automated Teller Machines in
 Illinois and Ohio to help visually impaired customers complete their banking
 transactions.
     Bank One has installed 30 of the newly developed ATMs in the Chicago and
 Columbus areas.  By the end of the year the bank plans to install 100
 additional talking ATMs in these and other markets and will announce the
 locations once they are operational.
     Supporters of expanding access for customers worked closely with the bank
 and its technical partners to develop the talking ATMs.
     "Bank One has demonstrated tremendous leadership in making the commitment
 to open up options to visually impaired persons," said Kelly Pierce, a blind
 Bank One customer and co-founder of Digit Eyes: The Chicago Blind Computer
 User Network. "We commend Bank One's support of diversity."
     "This effort reflects our focus on delivering service, convenience and
 choice to all of our customers," said Michael Welborn, head of Retail Banking
 at Bank One.
     Ann Byrne, a blind project manager for Exeloncorp in Chicago, stressed the
 importance of taking advantage of emerging technologies to provide greater
 independence to the growing number of visually impaired people in the United
 States.
     "These ATMs afford visually impaired people some of the privacy and
 dignity that is sought by everyone," Byrne said. "Not only will this service
 benefit people who have been unable to see for years, it will offer the
 growing population of active, aging people with diminishing eyesight an
 additional option to their effort to manage their own financial needs."
     Lainey Feingold and Linda Dardarian, California attorneys who have
 assisted members of the blind community around the country on the talking ATM
 issue, also praised today's announcement. "We applaud Bank One's actions and
 urge other banks to follow their example," they said.
     Customers use a standard set of earphones to receive voice prompts that
 take them step-by-step through an ATM transaction. The earphones can be
 obtained from the Bank One banking center locations that feature the new
 technology. Bank One employees will help users get acquainted with the
 modified ATMs, and audio users will hear a brief "orientation" at the ATM
 machine.
     More information about Bank One's talking ATM program including the
 location of Bank One's Talking ATMs is available by calling 1-877-241-8665.
     Bank One Corporation (NYSE:   ONE) is the nation's fifth-largest bank
 holding company, with assets of more than $270 billion. Bank One offers a full
 range of financial services to commercial and business customers and
 consumers. It can be found on the Internet at www.bankone.com .
 
 BANK ONE TALKING ATM LOCATIONS:
 Chicagoland
 
     Main Banking Center
      (Downtown)            1 Bank One Plaza              Chicago
     Michigan Ave           605 N. Michigan               Chicago
     Electronic Banking
       Center               60 E. Monroe                  Chicago
     Elston Plaza           3227 W. Addison               Chicago
     Near North             1122 N. Clark                 Chicago
     NW Memorial Hospital   251 East Huron                Chicago
     Walgreen's             11 East 75th Street           Chicago
     Jeffery Manor          1910 E 95th Street            Chicago
     Ravenswood             1825 W Lawrence               Chicago
     Electronic Banking
      Center                717 S Dearborn                Chicago
     Berwyn                 6532 Cermack Road             Berwyn
     Dominick's             325 E. Army Trail Road        Glendale Heights
     Evanston Orrington     1603 Orrington Avenue         Evanston
     Mt Prospect Randhurst  55 East Euclid                Mt. Prospect
     Dominick's             2575 W Golf Road              Hoffman Estates
 
     Central Ohio
 
     Bethel Sawmill Big
      Bear                  2700 Bethel Road              Columbus
     West Broad             3100 West Broad               Columbus
     Capital Square         65 East State Street          Columbus
     Broad Street           100 East Broad                Columbus
     East Broad             3200 East Broad               Columbus
     University #2          1894 North High Street        Columbus
     Eastland               2475 South Hamilton           Columbus
     German Village         833 South High Street         Columbus
     Gahanna                130 North Hamilton Rd         Gahanna
     Hilliard               4056 East Main Street         Hilliard
     Heath                  30th St & Hebron Road         Heath
     East Main              1730 East Main Street         Lancaster
     Newark North           1212 North 21st Street        Newark
     Reynoldsburg           7112 East Main Street         Reynoldsburg
     Westerville South      77 Huber Village Blvd         Westerville
 
 
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                http://tbutton.prnewswire.com/prn/11690X75444342
 
 

SOURCE Bank One Corporation
    CHICAGO, April 25 /PRNewswire/ -- Bank One Corporation announced today
 that it has installed the first "talking" Automated Teller Machines in
 Illinois and Ohio to help visually impaired customers complete their banking
 transactions.
     Bank One has installed 30 of the newly developed ATMs in the Chicago and
 Columbus areas.  By the end of the year the bank plans to install 100
 additional talking ATMs in these and other markets and will announce the
 locations once they are operational.
     Supporters of expanding access for customers worked closely with the bank
 and its technical partners to develop the talking ATMs.
     "Bank One has demonstrated tremendous leadership in making the commitment
 to open up options to visually impaired persons," said Kelly Pierce, a blind
 Bank One customer and co-founder of Digit Eyes: The Chicago Blind Computer
 User Network. "We commend Bank One's support of diversity."
     "This effort reflects our focus on delivering service, convenience and
 choice to all of our customers," said Michael Welborn, head of Retail Banking
 at Bank One.
     Ann Byrne, a blind project manager for Exeloncorp in Chicago, stressed the
 importance of taking advantage of emerging technologies to provide greater
 independence to the growing number of visually impaired people in the United
 States.
     "These ATMs afford visually impaired people some of the privacy and
 dignity that is sought by everyone," Byrne said. "Not only will this service
 benefit people who have been unable to see for years, it will offer the
 growing population of active, aging people with diminishing eyesight an
 additional option to their effort to manage their own financial needs."
     Lainey Feingold and Linda Dardarian, California attorneys who have
 assisted members of the blind community around the country on the talking ATM
 issue, also praised today's announcement. "We applaud Bank One's actions and
 urge other banks to follow their example," they said.
     Customers use a standard set of earphones to receive voice prompts that
 take them step-by-step through an ATM transaction. The earphones can be
 obtained from the Bank One banking center locations that feature the new
 technology. Bank One employees will help users get acquainted with the
 modified ATMs, and audio users will hear a brief "orientation" at the ATM
 machine.
     More information about Bank One's talking ATM program including the
 location of Bank One's Talking ATMs is available by calling 1-877-241-8665.
     Bank One Corporation (NYSE:   ONE) is the nation's fifth-largest bank
 holding company, with assets of more than $270 billion. Bank One offers a full
 range of financial services to commercial and business customers and
 consumers. It can be found on the Internet at www.bankone.com .
 
 BANK ONE TALKING ATM LOCATIONS:
 Chicagoland
 
     Main Banking Center
      (Downtown)            1 Bank One Plaza              Chicago
     Michigan Ave           605 N. Michigan               Chicago
     Electronic Banking
       Center               60 E. Monroe                  Chicago
     Elston Plaza           3227 W. Addison               Chicago
     Near North             1122 N. Clark                 Chicago
     NW Memorial Hospital   251 East Huron                Chicago
     Walgreen's             11 East 75th Street           Chicago
     Jeffery Manor          1910 E 95th Street            Chicago
     Ravenswood             1825 W Lawrence               Chicago
     Electronic Banking
      Center                717 S Dearborn                Chicago
     Berwyn                 6532 Cermack Road             Berwyn
     Dominick's             325 E. Army Trail Road        Glendale Heights
     Evanston Orrington     1603 Orrington Avenue         Evanston
     Mt Prospect Randhurst  55 East Euclid                Mt. Prospect
     Dominick's             2575 W Golf Road              Hoffman Estates
 
     Central Ohio
 
     Bethel Sawmill Big
      Bear                  2700 Bethel Road              Columbus
     West Broad             3100 West Broad               Columbus
     Capital Square         65 East State Street          Columbus
     Broad Street           100 East Broad                Columbus
     East Broad             3200 East Broad               Columbus
     University #2          1894 North High Street        Columbus
     Eastland               2475 South Hamilton           Columbus
     German Village         833 South High Street         Columbus
     Gahanna                130 North Hamilton Rd         Gahanna
     Hilliard               4056 East Main Street         Hilliard
     Heath                  30th St & Hebron Road         Heath
     East Main              1730 East Main Street         Lancaster
     Newark North           1212 North 21st Street        Newark
     Reynoldsburg           7112 East Main Street         Reynoldsburg
     Westerville South      77 Huber Village Blvd         Westerville
 
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X75444342
 
 SOURCE  Bank One Corporation