Brooktrout Technology Hooks Industry Expert Christopher Thompson

Company Hires Former Dataquest Analyst to Lead Enterprise Marketing Team



Apr 11, 2001, 01:00 ET from Brooktrout Technology, Inc.

    NEEDHAM, Mass., April 11 /PRNewswire/ -- Brooktrout Technology, Inc., a
 leading provider of innovative hardware and software platforms that enable
 applications for the New Network(TM), today announced the appointment of
 Christopher Thompson to Vice President of Marketing for the Company's
 Enterprise Markets Group.  Thompson brings more than 10 years of industry
 experience to Brooktrout Technology.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/19990806/BRKTTECH )
     In his new position, Thompson will build on his contact center and
 enterprise network expertise to accelerate Brooktrout Technology's initiatives
 for enterprise networks. He will oversee the Enterprise Market Group's
 marketing efforts and closely coordinate the market specification and
 introduction for new product and service bundles to Brooktrout True Partners.
     "We are delighted to welcome Chris to Brooktrout," said John Ison, vice
 president and general manager, Enterprise Markets Group, Brooktrout
 Technology.  "In filling this role, one of our requirements was to bring
 contact center market experience into our business.  Chris' past experience,
 both as an industry analyst and in his roles at various well-known voice
 companies, brings expertise to Brooktrout that will immediately benefit our
 partners."
     Over the last six months, Thompson has worked with Ivus Technical Services
 and NUASIS Corporation to tune their business models in the contact center
 marketplace. Thompson started his career at VMX, the company that pioneered
 the voice messaging industry and was ultimately acquired by Octel
 Communications. He then became an influential industry analyst at the Gartner
 Group/Dataquest, where he was a global core topic leader for enterprise
 network and call center services specializing in computer telephony, converged
 networks, voice over internet protocol, and customer management systems.
 Thompson has also held management positions at Locus Dialogue, a Montreal-
 based voice recognition company, and Nortel Networks, a global Internet and
 communications leader.
     "Brooktrout's True Partner initiative was an important consideration in my
 decision to join the company," said Thompson.  "I look forward to continuing
 to create exciting, new network technologies for the enterprise messaging and
 contact center markets."
     Thompson is a frequent industry speaker and has written several
 influential reports on the performance and key success factors for vendors in
 the converged network marketplace. He holds a Bachelor's of Arts Degree in
 Economics and a Master's degree in Business Administration from McMaster
 University, a Canadian Center of Excellence for the research of
 telecommunications, innovation, and high technology.  He is also a member of
 the board of directors of ObjectWorld, a Quebec-based unified messaging
 company. Thompson will be located at Brooktrout's facility in Los Gatos,
 California.
 
     About Brooktrout Technology
     Brooktrout Technology, Inc. (http://www.brooktrout.com/) delivers
 innovative hardware and software platforms that enable the development of New
 Network(TM) applications, systems and services in high growth market segments
 including voice over packet gateways, enhanced services platforms, wireless
 infrastructure, messaging, and contact centers.  The company's strategy is to
 collaborate with its partners to help them increase existing business, expand
 into new markets and accelerate the delivery of new applications and services.
 Brooktrout Technology is a subsidiary of Brooktrout, Inc. (Nasdaq:   BRKT) For
 more information, visit, http://www.brooktrout.com/investor.
 
     New Network is a trademark of Brooktrout, Inc.
 
 

SOURCE Brooktrout Technology, Inc.
    NEEDHAM, Mass., April 11 /PRNewswire/ -- Brooktrout Technology, Inc., a
 leading provider of innovative hardware and software platforms that enable
 applications for the New Network(TM), today announced the appointment of
 Christopher Thompson to Vice President of Marketing for the Company's
 Enterprise Markets Group.  Thompson brings more than 10 years of industry
 experience to Brooktrout Technology.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/19990806/BRKTTECH )
     In his new position, Thompson will build on his contact center and
 enterprise network expertise to accelerate Brooktrout Technology's initiatives
 for enterprise networks. He will oversee the Enterprise Market Group's
 marketing efforts and closely coordinate the market specification and
 introduction for new product and service bundles to Brooktrout True Partners.
     "We are delighted to welcome Chris to Brooktrout," said John Ison, vice
 president and general manager, Enterprise Markets Group, Brooktrout
 Technology.  "In filling this role, one of our requirements was to bring
 contact center market experience into our business.  Chris' past experience,
 both as an industry analyst and in his roles at various well-known voice
 companies, brings expertise to Brooktrout that will immediately benefit our
 partners."
     Over the last six months, Thompson has worked with Ivus Technical Services
 and NUASIS Corporation to tune their business models in the contact center
 marketplace. Thompson started his career at VMX, the company that pioneered
 the voice messaging industry and was ultimately acquired by Octel
 Communications. He then became an influential industry analyst at the Gartner
 Group/Dataquest, where he was a global core topic leader for enterprise
 network and call center services specializing in computer telephony, converged
 networks, voice over internet protocol, and customer management systems.
 Thompson has also held management positions at Locus Dialogue, a Montreal-
 based voice recognition company, and Nortel Networks, a global Internet and
 communications leader.
     "Brooktrout's True Partner initiative was an important consideration in my
 decision to join the company," said Thompson.  "I look forward to continuing
 to create exciting, new network technologies for the enterprise messaging and
 contact center markets."
     Thompson is a frequent industry speaker and has written several
 influential reports on the performance and key success factors for vendors in
 the converged network marketplace. He holds a Bachelor's of Arts Degree in
 Economics and a Master's degree in Business Administration from McMaster
 University, a Canadian Center of Excellence for the research of
 telecommunications, innovation, and high technology.  He is also a member of
 the board of directors of ObjectWorld, a Quebec-based unified messaging
 company. Thompson will be located at Brooktrout's facility in Los Gatos,
 California.
 
     About Brooktrout Technology
     Brooktrout Technology, Inc. (http://www.brooktrout.com/) delivers
 innovative hardware and software platforms that enable the development of New
 Network(TM) applications, systems and services in high growth market segments
 including voice over packet gateways, enhanced services platforms, wireless
 infrastructure, messaging, and contact centers.  The company's strategy is to
 collaborate with its partners to help them increase existing business, expand
 into new markets and accelerate the delivery of new applications and services.
 Brooktrout Technology is a subsidiary of Brooktrout, Inc. (Nasdaq:   BRKT) For
 more information, visit, http://www.brooktrout.com/investor.
 
     New Network is a trademark of Brooktrout, Inc.
 
 SOURCE  Brooktrout Technology, Inc.