CMP Media's Call Center Demo & Conference and IMA's Worldwide User And Partner Conference Join Forces

Apr 11, 2001, 01:00 ET from CMP Media, Inc.

    LAKE BUENA VISTA, Fla., April 11 /PRNewswire/ -- CMP Media has formed a
 strategic alliance with IMA Worldwide to create this year's must attend call
 center executive retreat.  The retreat, IMA's user and partner event called
 LinkEDGE 2001, is now being held in conjunction with CMP's Call Center Demo &
 Conference.
     IMA's LinkEDGE 2001 conference is the Company's annual strategic event
 held to update its customers and partners on IMA's direction and vision.
 CMP's Call Center Demo & Conference is the leading industry event for next
 generation customer contact centers, focusing on human relations, customer
 care analysis and emerging technologies.
     "With the rise of e-commerce, the demand for call center technologies and
 products has skyrocketed," said Simon Cooper, Executive Director, Call Center
 Demo & Conference.  "Partnering with IMA's LinkEDGE 2001 for this conference
 adds the buyer, end-user and business partner audience that makes the show
 both a premium sales opportunity and an unparalleled educational forum."
     This year's conference covers the entire spectrum of call centers, from
 fundamental strategies and cutting edge technologies, to the latest software
 and innovative products.
     "Co-locating LinkEDGE 2001 with CMP's conference provides an ideal setting
 for IMA to bring all our key customers and partners together.  It's a great
 opportunity to show our customers and partners how they can leverage their IMA
 investments to link to the latest call center product offerings presented at
 the show," said Paul Frederick, president of IMA.
     CMP's Call Center Demo & Conference is being held May 9-11 at the Hilton
 in Walt Disney World Resort, Lake Buena Vista, Fla.  LinkEDGE 2001 is May 9th
 for customers and May 10th for partners.  Register for both at:
 www.CallCenterDemo.com.
 
     About IMA
     IMA provides Customer Relationship Management (CRM) software products and
 services that are designed to help businesses achieve the most value from each
 and every customer interaction.  IMA is headquartered in Meriden, Conn.
 Additional information about IMA's products and services can be found on the
 World Wide Web at www.imaedge.com, requested via email at ima@imaedge.com, or
 by calling 203.630.1942.
 
     About Call Center Demo & Conference
     CMP Media's Converging Communications Group (CCG) produces five trade
 events each year covering the hottest topics driving the telecommunications
 industry.  These events, including Call Center Demo & Conference, cover the
 convergence and broadening application of CTI technologies, the Internet
 Telecom revolution, customer relationship management, the evolution of
 traditional call centers into web-based, multimedia contact centers, and the
 use of old economy customer service standards in online transactions.  CCG
 Expos take a leadership role in defining and redefining the future of
 telecommunications.  www.CMPevents.com
 
     About CMP Media LLC
     CMP Media LLC (www.CMPnet.com) is a leading high-tech media company
 providing essential information and marketing services to the entire
 technology spectrum-the builders, sellers and users of technology worldwide.
 Capitalizing on its editorial strength, CMP is uniquely positioned to offer
 marketers comprehensive, integrated media solutions tailored to meet their
 individual needs.  Its diverse products and services include newspapers,
 magazines, Internet products, research, direct marketing services, education
 and training, tradeshows and conferences, custom publishing, testing and
 consulting.
 
     For further information, please contact:  Amy Snow of IMA, 203-317-6369,
 amy.snow@imaedge.com; or Leah Pomeranz of Casey Sayre & Williams,
 310-458-1224, lpomeranz@cswpr.com, for CMP Media LLC.
 
 

SOURCE CMP Media, Inc.
    LAKE BUENA VISTA, Fla., April 11 /PRNewswire/ -- CMP Media has formed a
 strategic alliance with IMA Worldwide to create this year's must attend call
 center executive retreat.  The retreat, IMA's user and partner event called
 LinkEDGE 2001, is now being held in conjunction with CMP's Call Center Demo &
 Conference.
     IMA's LinkEDGE 2001 conference is the Company's annual strategic event
 held to update its customers and partners on IMA's direction and vision.
 CMP's Call Center Demo & Conference is the leading industry event for next
 generation customer contact centers, focusing on human relations, customer
 care analysis and emerging technologies.
     "With the rise of e-commerce, the demand for call center technologies and
 products has skyrocketed," said Simon Cooper, Executive Director, Call Center
 Demo & Conference.  "Partnering with IMA's LinkEDGE 2001 for this conference
 adds the buyer, end-user and business partner audience that makes the show
 both a premium sales opportunity and an unparalleled educational forum."
     This year's conference covers the entire spectrum of call centers, from
 fundamental strategies and cutting edge technologies, to the latest software
 and innovative products.
     "Co-locating LinkEDGE 2001 with CMP's conference provides an ideal setting
 for IMA to bring all our key customers and partners together.  It's a great
 opportunity to show our customers and partners how they can leverage their IMA
 investments to link to the latest call center product offerings presented at
 the show," said Paul Frederick, president of IMA.
     CMP's Call Center Demo & Conference is being held May 9-11 at the Hilton
 in Walt Disney World Resort, Lake Buena Vista, Fla.  LinkEDGE 2001 is May 9th
 for customers and May 10th for partners.  Register for both at:
 www.CallCenterDemo.com.
 
     About IMA
     IMA provides Customer Relationship Management (CRM) software products and
 services that are designed to help businesses achieve the most value from each
 and every customer interaction.  IMA is headquartered in Meriden, Conn.
 Additional information about IMA's products and services can be found on the
 World Wide Web at www.imaedge.com, requested via email at ima@imaedge.com, or
 by calling 203.630.1942.
 
     About Call Center Demo & Conference
     CMP Media's Converging Communications Group (CCG) produces five trade
 events each year covering the hottest topics driving the telecommunications
 industry.  These events, including Call Center Demo & Conference, cover the
 convergence and broadening application of CTI technologies, the Internet
 Telecom revolution, customer relationship management, the evolution of
 traditional call centers into web-based, multimedia contact centers, and the
 use of old economy customer service standards in online transactions.  CCG
 Expos take a leadership role in defining and redefining the future of
 telecommunications.  www.CMPevents.com
 
     About CMP Media LLC
     CMP Media LLC (www.CMPnet.com) is a leading high-tech media company
 providing essential information and marketing services to the entire
 technology spectrum-the builders, sellers and users of technology worldwide.
 Capitalizing on its editorial strength, CMP is uniquely positioned to offer
 marketers comprehensive, integrated media solutions tailored to meet their
 individual needs.  Its diverse products and services include newspapers,
 magazines, Internet products, research, direct marketing services, education
 and training, tradeshows and conferences, custom publishing, testing and
 consulting.
 
     For further information, please contact:  Amy Snow of IMA, 203-317-6369,
 amy.snow@imaedge.com; or Leah Pomeranz of Casey Sayre & Williams,
 310-458-1224, lpomeranz@cswpr.com, for CMP Media LLC.
 
 SOURCE  CMP Media, Inc.

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