Cognos(R) Sales Win: Davey Tree Expert Company Plants E-Business Roots With Cognos Business Intelligence

-- Company empowers users with access to reporting and analytical capabilities

across the enterprise --



Apr 18, 2001, 01:00 ET from Cognos

    BURLINGTON, Mass., April 18 /PRNewswire/ --Cognos (R)
 (Nasdaq:   COGN; Toronto: CSN), the world's largest and most successful business
 intelligence company, today announced that the Davey Tree Expert Company,
 North America's first tree care company, has selected a Cognos enterprise
 business intelligence solution to help overcome a backlog of reporting and
 analysis requests and reduce the strain on its limited IT resources. Cognos
 will also play a strategic role in propelling Davey Tree's transition to
 Web-based business processes and in preparing the company for future e-
 commerce initiatives.
     Employee-owned Davey Tree provides tree, shrub and lawn care, grounds
 maintenance, consulting services, and vegetation management across Canada and
 the United States. Using Cognos' OLAP reporting solution, employees in
 Corporate, Finance, Sales and Marketing, Safety, and Consulting Services will
 be able to access aggregated business data from SAP's Sales and Distribution,
 Procurement, Human Resources and Payroll, Plant Maintenance, and Service
 Management modules.
     Employees can then generate detailed reports and uncover unique insights
 in internal and customer data, analyze market share of services offered, track
 key performance indicators, monitor profitability of services offered, and
 perform budgeting and financial forecasting. Cognos' high-impact visualization
 and scorecarding capabilities will deliver information quickly and
 intuitively, making the reports easily understandable to all employees,
 regardless of technical expertise. Davey Tree will also be able to track
 finances and perform complex budgeting across their 85 locations in North
 America.
     "We anticipate Cognos to be a highly strategic part of our business,
 putting real-time, actionable information into the hands of our employees
 through the simplicity of a Web browser," said Pat Covey, Manager, Systems and
 Process Management Group, Davey Tree Expert Company. "Cognos will allow us to
 embrace e-business, streamline business processes, and gain critical insight
 into the factors driving our business."
     In the future, Davey Tree customers will be able to access Cognos reports
 containing information and analysis about their services, book appointments,
 and view billing information via a secure Extranet.
     Davey Tree selected Cognos for the breadth and depth of the solution, it's
 powerful OLAP capabilities, ease of use, and zero-footprint HTML architecture,
 which is ideal for large-scale e-business deployments. "Previously, we were
 generating reports that were static and not customizable to the end user.
 Employees from senior executives to sales office administrators are now able
 to access and share interactive reports via the Cognos Upfront portal and
 perform multidimensional analysis with little to no assistance from IT," said
 Thom Mumaw, Business Analyst, Davey Tree Expert Company.
     "By deploying Cognos business intelligence solutions, traditional service
 companies like the Davey Tree Expert Company are able to harness the power of
 the Web to analyze and extract critical insights from their customer and
 internal data," said Ben Plummer, vice president of marketing, Cognos. "This
 information can then be leveraged across the enterprise to optimize business
 processes, improve customer acquisition and retention, and strengthen the
 supply chain."
 
     The Davey Tree Expert Company
     The Davey Tree Expert Company provides tree, shrub and lawn care, grounds
 management, vegetation management and consulting services throughout the
 United States and Canada.  Davey is employee-owned with nearly 6,000
 employees. For more information, visit the Web site at http://www.davey.com
 
     Cognos
     Cognos is the world's largest and most successful business intelligence
 company.  Founded in 1969, Cognos does business with 17,000 customers in more
 than 100 countries around the world.  Cognos business intelligence solutions
 and services are also available from more than 2,900 worldwide partners and
 resellers.   For more information, visit the Cognos Web site at
 http://www.cognos.com.
 
     Cognos and the Cognos logo are trademarks or registered trademarks of
 Cognos Incorporated in the United States and/or other countries. All other
 names are trademarks or registered trademarks of their respective companies.
 
     Note to Editors: Copies of previous Cognos press releases and Corporate
 and product information are available on Cognos' World Wide Web (WWW) site at
 http://www.cognos.com, and at PR
 
      Media Contacts:
      Brooke Somers, Antonietta Iafrate
      Cognos, 613-738-1440
 
 

SOURCE Cognos
    BURLINGTON, Mass., April 18 /PRNewswire/ --Cognos (R)
 (Nasdaq:   COGN; Toronto: CSN), the world's largest and most successful business
 intelligence company, today announced that the Davey Tree Expert Company,
 North America's first tree care company, has selected a Cognos enterprise
 business intelligence solution to help overcome a backlog of reporting and
 analysis requests and reduce the strain on its limited IT resources. Cognos
 will also play a strategic role in propelling Davey Tree's transition to
 Web-based business processes and in preparing the company for future e-
 commerce initiatives.
     Employee-owned Davey Tree provides tree, shrub and lawn care, grounds
 maintenance, consulting services, and vegetation management across Canada and
 the United States. Using Cognos' OLAP reporting solution, employees in
 Corporate, Finance, Sales and Marketing, Safety, and Consulting Services will
 be able to access aggregated business data from SAP's Sales and Distribution,
 Procurement, Human Resources and Payroll, Plant Maintenance, and Service
 Management modules.
     Employees can then generate detailed reports and uncover unique insights
 in internal and customer data, analyze market share of services offered, track
 key performance indicators, monitor profitability of services offered, and
 perform budgeting and financial forecasting. Cognos' high-impact visualization
 and scorecarding capabilities will deliver information quickly and
 intuitively, making the reports easily understandable to all employees,
 regardless of technical expertise. Davey Tree will also be able to track
 finances and perform complex budgeting across their 85 locations in North
 America.
     "We anticipate Cognos to be a highly strategic part of our business,
 putting real-time, actionable information into the hands of our employees
 through the simplicity of a Web browser," said Pat Covey, Manager, Systems and
 Process Management Group, Davey Tree Expert Company. "Cognos will allow us to
 embrace e-business, streamline business processes, and gain critical insight
 into the factors driving our business."
     In the future, Davey Tree customers will be able to access Cognos reports
 containing information and analysis about their services, book appointments,
 and view billing information via a secure Extranet.
     Davey Tree selected Cognos for the breadth and depth of the solution, it's
 powerful OLAP capabilities, ease of use, and zero-footprint HTML architecture,
 which is ideal for large-scale e-business deployments. "Previously, we were
 generating reports that were static and not customizable to the end user.
 Employees from senior executives to sales office administrators are now able
 to access and share interactive reports via the Cognos Upfront portal and
 perform multidimensional analysis with little to no assistance from IT," said
 Thom Mumaw, Business Analyst, Davey Tree Expert Company.
     "By deploying Cognos business intelligence solutions, traditional service
 companies like the Davey Tree Expert Company are able to harness the power of
 the Web to analyze and extract critical insights from their customer and
 internal data," said Ben Plummer, vice president of marketing, Cognos. "This
 information can then be leveraged across the enterprise to optimize business
 processes, improve customer acquisition and retention, and strengthen the
 supply chain."
 
     The Davey Tree Expert Company
     The Davey Tree Expert Company provides tree, shrub and lawn care, grounds
 management, vegetation management and consulting services throughout the
 United States and Canada.  Davey is employee-owned with nearly 6,000
 employees. For more information, visit the Web site at http://www.davey.com
 
     Cognos
     Cognos is the world's largest and most successful business intelligence
 company.  Founded in 1969, Cognos does business with 17,000 customers in more
 than 100 countries around the world.  Cognos business intelligence solutions
 and services are also available from more than 2,900 worldwide partners and
 resellers.   For more information, visit the Cognos Web site at
 http://www.cognos.com.
 
     Cognos and the Cognos logo are trademarks or registered trademarks of
 Cognos Incorporated in the United States and/or other countries. All other
 names are trademarks or registered trademarks of their respective companies.
 
     Note to Editors: Copies of previous Cognos press releases and Corporate
 and product information are available on Cognos' World Wide Web (WWW) site at
 http://www.cognos.com, and at PR
 
      Media Contacts:
      Brooke Somers, Antonietta Iafrate
      Cognos, 613-738-1440
 
 SOURCE  Cognos

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http://www.cognos.com