Contact Centre Outsourcing in Europe

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Reportlinker

26 Jul, 2011, 04:26 ET

NEW YORK, July 26, 2011 /PRNewswire/ -- Reportlinker.com announces that a new market research report is available in its catalogue:

Contact Centre Outsourcing in Europe

http://www.reportlinker.com/p0575435/Contact-Centre-Outsourcing-in-Europe.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Call_Center

Contact centre outsourcing market in Europe is going through a period of consolidation. Contact centre clients are primarily focused on cost but we are seeing increasing focus on quality and added value services. Public sector, travel/hospitality and retail/CPG verticals are expected to show high growth in the 2011-17 period. We are expecting that spending review by several governments in Europe will lead to new contact centre contracts being awarded in the public sector. This study provides a detailed insight into the Contact Centre Outsourcing market in EMEA. Insights include market share, revenue forecast, seat forecast, vertical forecast, function forecast and country specific insights into UK, Germany, France, Spain, Italy and Benelux.

Table of Contents available upon request

To order this report:

Call Center Industry: Contact Centre Outsourcing in Europe

Call Center Business News

More  Market Research Report

Check our  Company Profile, SWOT and Revenue Analysis!

Nicolas Bombourg

Reportlinker

Email: [email protected]

US: (805)652-2626

Intl: +1 805-652-2626

SOURCE Reportlinker

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