ATLANTA, March 30, 2011 /PRNewswire/ -- Crawford & Company (NYSE: CRDA; CRDB), the world's largest independent provider of claims management solutions, has named Ricardo Ortega as manager of its claim operations in Brazil. He is based in Sao Paulo and reports to Mauricio Alonso, senior vice president and regional managing director for Latin America.
As country manager, Ortega is responsible for overseeing all claim operations in Brazil, servicing client needs, developing new services and products and growing Crawford's business in the region. In particular, he will focus on the reinsurance market in Brazil, which is undergoing growth due to the opening of that market to private industry.
"Brazil is the largest insurance market in Latin America, with great potential for growth, and we want to be able to continue to serve clients effectively and increase our business there," Alonso said. "With his deep experience in the insurance and reinsurance industry, we expect that Ricardo will be very effective in meeting those goals for Crawford."
Ortega's industry experience includes increasing management and executive responsibilities in the areas of claims, insurance placement and business development. Initiatives he has developed and implemented have resulted in significant improvements in service quality to clients and business growth for insurers and brokers. He also is an experienced marine adjuster and has managed highly complex property, casualty and marine claims for major brokers and insurers.
Most recently, Ortega was managing director of the Interbrok Group of insurance and reinsurance brokers in Brazil, where he was responsible for a large portfolio of clients. Ortega also built strong relationships in the London market during a four-year assignment there to grow and enhance the Latin American wholesale portfolio of business for a major international broker.
Ortega, who is fluent in Portuguese, Spanish and English, earned a bachelor's degree in law from Mackenzie University in Sao Paulo and a master's degree in insurance and risk management from Cass Business School in London. He has served as a professor of insurance law and general insurance theory at the university level.
Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims Solutions(SM) offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company's shares are traded on the NYSE under the symbols CRDA and CRDB.
SOURCE Crawford & Company