CustomerLinx CEO Speaks at Harvard Business School Club Conference

Jeff McDermott Addresses Venture Capitalists,

Entrepreneurs on eCRM Outsourcing



Apr 23, 2001, 01:00 ET from CustomerLinx Corp.

    ALEXANDRIA, Va., April 23 /PRNewswire Interactive News Release/ -- Jeff
 McDermott, President and CEO, CustomerLinx Corp., a company specializing in
 Web-enabled, multi-mode Customer Relationship Management (eCRM) services, was
 a guest speaker and moderator at the third annual Harvard Business School Club
 of Atlanta New Economy Conference on April 21st.
     Tom Meredith, President and CEO, Internet Strategy Partners, an Atlanta-
 based investment bank and one of the conference coordinators, invited Mr.
 McDermott to address eCRM outsourcing.  Mr. Meredith said, "Jeff is an
 acknowledged expert in the CRM industry.  He has assembled a best of breed
 combination to provide higher levels of service using the most advanced
 technology available today."
     The conference theme, "What now? The next wave of opportunities in the New
 Economy," offered venture capitalists and entrepreneurs a forum for the
 presentation and discussion of the most relevant issues affecting internet-
 related businesses now and in the future.
     The conference, held at the Swissotel in Buckhead, drew more than 500
 attendees and featured Jeff Arnold, CEO, The Convex Group, as the keynote
 speaker.  Other participants included Katrina Lane, Associate Principle,
 McKinsey & Company and Lisa Campbell, Senior Vice President, Marketing and
 Development, RedCelsius.  The conference also covered eLogistics and
 fulfillment as well as financing.  McKinsey & Company and Morris, Manning &
 Martin sponsored the event.
     CustomerLinx delivers complete outsourced customer care solutions through
 the integration of advanced technology, superior staff management processes
 and powerful analytical tools.  Rapid application development, scaleable
 solutions, customized programs and a menu of services allow them to address
 clients' precise needs.  Their Web-enabled platform offers secure, real-time
 reporting of results and performance metrics.  Their suite of eCRM services
 includes: Web and voice interaction, IVR, email response, order entry,
 fulfillment, data mining and modeling and market research.
     CustomerLinx is headquartered in Alexandria, Virginia and maintains
 offices in California, Connecticut, New York, Oklahoma and Rhode Island.  The
 company employs more than 700 professionals. Clients represent a variety of
 industries including financial services, insurance, marketing, e-commerce,
 health care, catalog and retail sales, and publishing.  For more information,
 visit their Web site at http://www.customerlinx.com .
 
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                http://tbutton.prnewswire.com/prn/11690X05716646
 
 

SOURCE CustomerLinx Corp.
    ALEXANDRIA, Va., April 23 /PRNewswire Interactive News Release/ -- Jeff
 McDermott, President and CEO, CustomerLinx Corp., a company specializing in
 Web-enabled, multi-mode Customer Relationship Management (eCRM) services, was
 a guest speaker and moderator at the third annual Harvard Business School Club
 of Atlanta New Economy Conference on April 21st.
     Tom Meredith, President and CEO, Internet Strategy Partners, an Atlanta-
 based investment bank and one of the conference coordinators, invited Mr.
 McDermott to address eCRM outsourcing.  Mr. Meredith said, "Jeff is an
 acknowledged expert in the CRM industry.  He has assembled a best of breed
 combination to provide higher levels of service using the most advanced
 technology available today."
     The conference theme, "What now? The next wave of opportunities in the New
 Economy," offered venture capitalists and entrepreneurs a forum for the
 presentation and discussion of the most relevant issues affecting internet-
 related businesses now and in the future.
     The conference, held at the Swissotel in Buckhead, drew more than 500
 attendees and featured Jeff Arnold, CEO, The Convex Group, as the keynote
 speaker.  Other participants included Katrina Lane, Associate Principle,
 McKinsey & Company and Lisa Campbell, Senior Vice President, Marketing and
 Development, RedCelsius.  The conference also covered eLogistics and
 fulfillment as well as financing.  McKinsey & Company and Morris, Manning &
 Martin sponsored the event.
     CustomerLinx delivers complete outsourced customer care solutions through
 the integration of advanced technology, superior staff management processes
 and powerful analytical tools.  Rapid application development, scaleable
 solutions, customized programs and a menu of services allow them to address
 clients' precise needs.  Their Web-enabled platform offers secure, real-time
 reporting of results and performance metrics.  Their suite of eCRM services
 includes: Web and voice interaction, IVR, email response, order entry,
 fulfillment, data mining and modeling and market research.
     CustomerLinx is headquartered in Alexandria, Virginia and maintains
 offices in California, Connecticut, New York, Oklahoma and Rhode Island.  The
 company employs more than 700 professionals. Clients represent a variety of
 industries including financial services, insurance, marketing, e-commerce,
 health care, catalog and retail sales, and publishing.  For more information,
 visit their Web site at http://www.customerlinx.com .
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X05716646
 
 SOURCE  CustomerLinx Corp.