CyberRep.coM Named Third Largest Privately-Held Outsourced Provider by Customer Inter@Ction Solutions Magazine

Apr 03, 2001, 01:00 ET from CyberRep.coM

    MCLEAN, Va., April 3 /PRNewswire/ -- CyberRep.coM, the leading outsourced
 customer relationship management company (CRM), today announced that it was
 named one the largest teleservice agencies providing inbound services by
 Customer Inter@ction Solutions magazine.  Ranked 13th overall and 3rd
 privately held for 2000, CyberRep has been listed in the annual ranking for
 the last ten years.
     "Our focus has always been to deliver quality results and to forsake
 growth for growth's sake.  However, this ranking is a testament that Fortune
 1000 companies have great demand for the value-added services we provide,"
 said Douglas Palley, CyberRep President.
     "Earning a Top 50 award year after year is indeed one of the most
 difficult accomplishments, if not the most difficult, within the teleservices
 industry. We salute you for a job well done and stand in awe of your well-
 deserved growth," said Naji Tehrani, CEO of Technology Marketing Corp. and
 Editor-in-Chief, Customer Inter@ction Solutions magazine.
     To qualify for inclusion in this year's "Top 50," all nominated agencies
 were required to answer a questionnaire detailing the nature of their
 businesses and listing their number of billable minutes between November 1999
 and October 2000. In addition, each agency had to submit a letter of
 verification from each of its telephone service providers certifying the
 number of minutes for which it billed the agency during the designated period.
 
     About CyberRep
     CyberRep, headquartered in McLean, VA, is the leading provider of
 outsourced customer service, technical support and CRM solutions.  Founded in
 1991, CyberRep currently serves Fortune 1000 clients in its eight Customer
 Interaction Centers (CICs) throughout North America.  A recognized industry
 leader and winner of numerous awards, CyberRep's emphasis on quality has
 contributed to its renowned reputation and unprecedented growth.
     CyberRep's Circle of Services(R) includes traditional phone, e-mail and
 web-based customer contact.  Additionally, CyberRep offers its clients a
 complete solution with payment processing, fulfillment and customer
 intelligence.  For more information call 800-425-0000 or visit
 http://www.cyberrep.com .
 
 

SOURCE CyberRep.coM
    MCLEAN, Va., April 3 /PRNewswire/ -- CyberRep.coM, the leading outsourced
 customer relationship management company (CRM), today announced that it was
 named one the largest teleservice agencies providing inbound services by
 Customer Inter@ction Solutions magazine.  Ranked 13th overall and 3rd
 privately held for 2000, CyberRep has been listed in the annual ranking for
 the last ten years.
     "Our focus has always been to deliver quality results and to forsake
 growth for growth's sake.  However, this ranking is a testament that Fortune
 1000 companies have great demand for the value-added services we provide,"
 said Douglas Palley, CyberRep President.
     "Earning a Top 50 award year after year is indeed one of the most
 difficult accomplishments, if not the most difficult, within the teleservices
 industry. We salute you for a job well done and stand in awe of your well-
 deserved growth," said Naji Tehrani, CEO of Technology Marketing Corp. and
 Editor-in-Chief, Customer Inter@ction Solutions magazine.
     To qualify for inclusion in this year's "Top 50," all nominated agencies
 were required to answer a questionnaire detailing the nature of their
 businesses and listing their number of billable minutes between November 1999
 and October 2000. In addition, each agency had to submit a letter of
 verification from each of its telephone service providers certifying the
 number of minutes for which it billed the agency during the designated period.
 
     About CyberRep
     CyberRep, headquartered in McLean, VA, is the leading provider of
 outsourced customer service, technical support and CRM solutions.  Founded in
 1991, CyberRep currently serves Fortune 1000 clients in its eight Customer
 Interaction Centers (CICs) throughout North America.  A recognized industry
 leader and winner of numerous awards, CyberRep's emphasis on quality has
 contributed to its renowned reputation and unprecedented growth.
     CyberRep's Circle of Services(R) includes traditional phone, e-mail and
 web-based customer contact.  Additionally, CyberRep offers its clients a
 complete solution with payment processing, fulfillment and customer
 intelligence.  For more information call 800-425-0000 or visit
 http://www.cyberrep.com .
 
 SOURCE  CyberRep.coM