HOUSTON, Aug. 31, 2011 /PRNewswire/ -- DataVox, an advanced technology solution provider of voice communications, data infrastructure, and unified network equipment and services to businesses in Texas, announced today that it has been named a Gold-certified Channel Partner by Avaya, a leading global provider of business communications and collaboration solutions and services. The Avaya Connect Gold certification demonstrates that the DataVox team has developed comprehensive skills to help small-to-large size businesses transform their operations with unified communications, collaboration and contact center solutions.
In recognition of the multi-vendor nature of today's business networks, Avaya Connect Gold channel partners earn their status by certifying staff members in the operation of Avaya systems and software, and in the operation of solutions offered by other major information technology vendors. Gold-certified channel partners must meet rigorous service delivery and customer satisfaction criteria, develop comprehensive marketing plans and meet annual revenue commitments for the sale of Avaya solutions and services.
"As a trusted technology partner to over 7,000 businesses in the Houston area, DataVox customers count on us to keep their business operating at the height of technical innovation," said Alan Ferguson, President of DataVox. "Achieving Avaya Connect Gold channel partner status is just one more example of the advanced technical expertise of the DataVox team."
"Avaya Connect certifications help us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support," said John Spiliotis, vice president, US Channels, Avaya. "We are very pleased that DataVox has aligned with Avaya to provide the expertise to customers to help us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today."
Established in 1988, DataVox offers businesses the convenience of working with a single advanced technology partner to design, coordinate, implement, service, and maintain all aspects of their information technology systems. DataVox, headquartered in Houston, Texas, is proud to be recognized as an Avaya Gold Connect channel partner. DataVox, with over 7,000 customers in the Houston area, has been ranked #1 as the Top Telephone Systems and Equipment Dealer by the Houston Business Journal in 2009, 2010 and 2011. DataVox's award-winning, Houston-based customer service team and maintenance technicians are on call 24 hours a day / 7 days a week. More information on DataVox, located at 2000 West Sam Houston Parkway South, 9th Floor, Houston, TX 77042, is available at http://www.datavox.net/ or by calling (713) 881-5300.
Avaya is a global provider of business collaboration and communications, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.