Dow Corning Named a Laureate of the Computerworld Honors Program For Their Best-of-Breed Systems Management Environment for SAP, In Which Luminate Plays a Key Role

Apr 16, 2001, 01:00 ET from Luminate

    REDWOOD CITY, Calif., April 16 /PRNewswire/ --
 Luminate ( www.luminate.com ), a leading management service provider (MSP) for
 Internet-based application performance management, announced today that its
 Luminate.Net for SAP R/3 was a key part of managing the IT infrastructure for
 Dow Corning's worldwide SAP systems, which was recently honored by the
 Computerworld Honors Program for Systems Management.  The Dow Corning system
 utilizes Luminate.Net and Luminate's SAP R/3 Analysis Suite for centralized
 monitoring and management, along with other tools, to ensure the viability of
 Dow Corning's vast SAP network that supports 9,500 employees in 115 sites in
 30 countries.  A complete case study on the Dow Corning system can be found at
 http://www.cwheroes.org/pdf/2001398.pdf .
     Accepting the award for Dow Corning was Jeff Duly, SAP Basis Manager for
 Dow Corning's Service Enterprise Unit.  "This award validates the work of our
 Enterprise Unit and the software and systems chosen to manage operations, Duly
 said.  "Our entire company runs on SAP R/3, so it's vital that we have a
 reliable MSP to manage, monitor and trouble-shoot every aspect of the system
 in an efficient manner.  Luminate.Net plays a key part in being able to reduce
 the number of people needed to get things done, while improving efficiency.
 We now get daily automatic system performance reports that would have taken an
 entire day to create manually.  This allows us to tweak the system when small
 discrepancies appear, rather than waiting for them to become big problems."
     According to Duly, the automation of manual work is a major benefit.  "We
 not only receive daily reports, but also historical information that allows us
 to analyze ongoing problems and do capacity planning.  This level of analysis
 and planning simply wasn't possible before we implemented Luminate.Net."
 
     About the Computerworld Honors Program
     Each year in April the Computerworld Honors Program brings a new group of
 Computerworld Honors Laureates: an extraordinary selection of people who are
 leading one of the most important worldwide revolutions in history.  Their
 achievements have been deemed exemplary, and their stories have been selected
 to provide an invaluable resource for future generations throughout the world.
 Their stories will serve both those who are now seeking to emulate their
 achievements and future generations who will seek to understand the technology
 revolution of which the laureates' work is a part.  Formal ceremonies both
 honor their achievements and mark the moment at which their stories officially
 become part of The Computerworld Honors Program's Archives On-Line and the
 international research collections of the archives and academic council
 members supported by the Program.  For more information, go to
 www.cwheroes.org .
 
     About Dow Corning
     Dow Corning ( www.dowcorning.com ), which develops, manufactures and
 markets diverse silicon-based products, currently offers more than
 7,000 products to customers around the world.  Dow Corning is a global leader
 in silicon-based materials with shares equally owned by The Dow Chemical
 Company and Corning Incorporated.  More than half of Dow Corning's sales are
 outside the United States.
 
     About Luminate
     Luminate ( www.luminate.com ) is a leading Management Service Provider
 (MSP).  Luminate's revolutionary Internet-based application performance
 management platform offers sophisticated monitoring, problem diagnosis and
 reporting as an automated, subscription-based service delivered over the
 Internet.  Luminate is fundamentally changing the way organizations manage
 critical e-business systems, including Web Servers, Windows NT/2000, Exchange,
 SQL Server, Oracle and SAP R/3.  Luminate.Net installs in minutes and requires
 no additional hardware, software or IT staffing and immediately provides deep
 domain-specific problem analysis and resolution -- dramatically improving the
 way organizations prevent crippling downtime.  Based in Redwood City,
 California, Luminate was founded in 1995 and is privately held and
 venture-funded by Mayfield Fund, Institutional Venture Partners and Azure
 Capital.
     Luminate.Net is a trademark of Luminate.  All other marks are respective
 of their holders.
 
 

SOURCE Luminate
    REDWOOD CITY, Calif., April 16 /PRNewswire/ --
 Luminate ( www.luminate.com ), a leading management service provider (MSP) for
 Internet-based application performance management, announced today that its
 Luminate.Net for SAP R/3 was a key part of managing the IT infrastructure for
 Dow Corning's worldwide SAP systems, which was recently honored by the
 Computerworld Honors Program for Systems Management.  The Dow Corning system
 utilizes Luminate.Net and Luminate's SAP R/3 Analysis Suite for centralized
 monitoring and management, along with other tools, to ensure the viability of
 Dow Corning's vast SAP network that supports 9,500 employees in 115 sites in
 30 countries.  A complete case study on the Dow Corning system can be found at
 http://www.cwheroes.org/pdf/2001398.pdf .
     Accepting the award for Dow Corning was Jeff Duly, SAP Basis Manager for
 Dow Corning's Service Enterprise Unit.  "This award validates the work of our
 Enterprise Unit and the software and systems chosen to manage operations, Duly
 said.  "Our entire company runs on SAP R/3, so it's vital that we have a
 reliable MSP to manage, monitor and trouble-shoot every aspect of the system
 in an efficient manner.  Luminate.Net plays a key part in being able to reduce
 the number of people needed to get things done, while improving efficiency.
 We now get daily automatic system performance reports that would have taken an
 entire day to create manually.  This allows us to tweak the system when small
 discrepancies appear, rather than waiting for them to become big problems."
     According to Duly, the automation of manual work is a major benefit.  "We
 not only receive daily reports, but also historical information that allows us
 to analyze ongoing problems and do capacity planning.  This level of analysis
 and planning simply wasn't possible before we implemented Luminate.Net."
 
     About the Computerworld Honors Program
     Each year in April the Computerworld Honors Program brings a new group of
 Computerworld Honors Laureates: an extraordinary selection of people who are
 leading one of the most important worldwide revolutions in history.  Their
 achievements have been deemed exemplary, and their stories have been selected
 to provide an invaluable resource for future generations throughout the world.
 Their stories will serve both those who are now seeking to emulate their
 achievements and future generations who will seek to understand the technology
 revolution of which the laureates' work is a part.  Formal ceremonies both
 honor their achievements and mark the moment at which their stories officially
 become part of The Computerworld Honors Program's Archives On-Line and the
 international research collections of the archives and academic council
 members supported by the Program.  For more information, go to
 www.cwheroes.org .
 
     About Dow Corning
     Dow Corning ( www.dowcorning.com ), which develops, manufactures and
 markets diverse silicon-based products, currently offers more than
 7,000 products to customers around the world.  Dow Corning is a global leader
 in silicon-based materials with shares equally owned by The Dow Chemical
 Company and Corning Incorporated.  More than half of Dow Corning's sales are
 outside the United States.
 
     About Luminate
     Luminate ( www.luminate.com ) is a leading Management Service Provider
 (MSP).  Luminate's revolutionary Internet-based application performance
 management platform offers sophisticated monitoring, problem diagnosis and
 reporting as an automated, subscription-based service delivered over the
 Internet.  Luminate is fundamentally changing the way organizations manage
 critical e-business systems, including Web Servers, Windows NT/2000, Exchange,
 SQL Server, Oracle and SAP R/3.  Luminate.Net installs in minutes and requires
 no additional hardware, software or IT staffing and immediately provides deep
 domain-specific problem analysis and resolution -- dramatically improving the
 way organizations prevent crippling downtime.  Based in Redwood City,
 California, Luminate was founded in 1995 and is privately held and
 venture-funded by Mayfield Fund, Institutional Venture Partners and Azure
 Capital.
     Luminate.Net is a trademark of Luminate.  All other marks are respective
 of their holders.
 
 SOURCE  Luminate