e-Perception Technologies Uses Internet Speed To Deliver Survey Results In Real-Time

Online Survey Company Provides Instant Feedback and Solutions

For Human Resources, Customer Relationship Management, Information Research



Apr 04, 2001, 01:00 ET from e-Perception Technologies, Inc.

    TEMECULA, Calif., April 4 /PRNewswire/ -- Despite the scattered clouds
 hanging over the U.S. economy, some new companies are soaking up rays of
 sunshine by being in the right place at the right time.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20010118/LATH022LOGO-b )
     Like e-Perception Technologies, Inc. for instance, which in the past
 12 months has validated its business model by attracting the interest of
 Fortune 1000 companies, meeting its projected revenue and budget goals and
 continuing to increase its sales and marketing efforts.
     The Southern California-based firm is capitalizing on the speed of the
 Internet to provide instant feedback to companies trying to assess the
 attitudes, perceptions and reactions from their employees, customers and other
 audiences.  This need is expected to explode into a $9 billion market this
 year.  Research analysts also estimate that within three years 95 percent of
 all assessment and survey usage, including tabulating and reporting, will be
 achieved electronically via the Internet and other means.
     The key to e-Perception's early success is its ability to provide a custom
 service at a reasonable price when compared to traditional paper and pencil
 survey methods.  Results may be "sliced and diced" by managers in real-time,
 using the convenience of the Internet.
     The company combines unique online survey and assessment technology with
 solution-focused consulting expertise in three areas: human resources,
 customer relationship management (CRM) and information research, according to
 Michael E. Khaled, Chairman and CEO of e-Perception.
     Khaled, former owner of Training Resources International, a corporate
 training and development company, partnered with other high-tech professionals
 to start the company.  Together, they developed ActiView, a web-based survey
 assessment tool to provide instant feedback from customized surveys in those
 three areas of business.
     Using ActiView, and the speed and world-wide reach of the Internet, a
 survey or assessment of any type can be created, completed, tabulated and
 reported in days as opposed to weeks or months, which traditional survey
 methods require.
     This technology delivers "Actionable Insights", -- information that points
 out mission-critical deficiencies along with action strategies to improve
 performance in the designated areas.
     Unlike other electronic survey methods, it does not require any special
 hardware or software, eliminating the need to train staff and respondents on
 specialized equipment or processes.  The surveys are accessible from any
 computer with web browser capability.
     ActiView, is currently divided into three modules -- "Administration,"
 "Survey" and "Scoring and Reporting."  The Administration module allows
 e-Perception or client staff to define and modify the parameters and contents
 of assessments.  To ensure confidentiality, all data is safeguarded through
 password access and authorization security.
     The Survey module electronically delivers and guides the online respondent
 through the survey, checking for response completeness and notifying the
 administrator by email when the survey is initiated.
     The Scoring and Reporting module allows a select group of people to view
 the current results of the survey, displaying statistical analysis of the
 data-to-date, both numerically and graphically.  This part of the assessment
 tool also transforms the survey results into usable information and makes
 suggestions and recommendations the company calls Actionable Insights.
     A SmartAsk feature interprets answers early in the assessment.  By only
 serving questions that are relevant to the respondents' previous answers, no
 time is wasted reading through irrelevant questions.  ActiView's SmartAnswer,
 feature reviews respondent answers, draws inferences and makes action
 recommendations based on the results.
     A Full-Circle Performance Model helps the customer achieve improvements
 within the business environment through the survey results.  This model
 consists of four main steps: identify the problem, interpret the data, assess
 the results and validate the solution.  Using this unique model, e-Perception
 is able to provide companies with Actionable Insights that can be quickly
 implemented to improve performance.
     The professional services division of e-Perception offers coaching,
 consulting, custom training development and implementation in support of the
 assessment technology.  Consultants work with customers to understand the
 purpose of the survey as well as the strategy to utilize the assessment
 results.  The division then works with the client to deploy the four-step
 process, ensuring creation and execution of all required consulting and
 training necessary to produce desired results.
     "We don't sell software -- that is not what customers want," said Khaled.
 "Rather, we provide a custom service that utilizes our unique software to
 gather information rapidly from any constituency -- internal or external --
 using the speed and worldwide reach of the Internet.
     "Our customers also want the information back in a user-friendly way that
 allows them to customize it for their own needs as well as use it in a manner
 that enables them to take action in critical areas immediately.  This is
 exactly what we provide with our service," he added.
 
     About e-Perception Technologies
     e-Perception Technologies is an information services company that provides
 web deployed survey, assessment and related information service capabilities
 in the human resources, customer relationship management and information
 research areas.  The company operates like an Application Service Provider
 using its own proprietary system and providing hosting for its clients.
     e-Perception Technologies is located at 27555 Ynez Road, Suite 203,
 Temecula, Calif., 92591, USA.  Tel: (909) 587-8773  Fax: (909) 587-8753.
 For more information about the company, visit the web site at
 www.e-perception.com.
 
     ActiView, Actionable Insights, SmartAsk and SmartAnswer are trademarks of
 e-Perception Technologies, Inc.
 
 

SOURCE e-Perception Technologies, Inc.
    TEMECULA, Calif., April 4 /PRNewswire/ -- Despite the scattered clouds
 hanging over the U.S. economy, some new companies are soaking up rays of
 sunshine by being in the right place at the right time.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20010118/LATH022LOGO-b )
     Like e-Perception Technologies, Inc. for instance, which in the past
 12 months has validated its business model by attracting the interest of
 Fortune 1000 companies, meeting its projected revenue and budget goals and
 continuing to increase its sales and marketing efforts.
     The Southern California-based firm is capitalizing on the speed of the
 Internet to provide instant feedback to companies trying to assess the
 attitudes, perceptions and reactions from their employees, customers and other
 audiences.  This need is expected to explode into a $9 billion market this
 year.  Research analysts also estimate that within three years 95 percent of
 all assessment and survey usage, including tabulating and reporting, will be
 achieved electronically via the Internet and other means.
     The key to e-Perception's early success is its ability to provide a custom
 service at a reasonable price when compared to traditional paper and pencil
 survey methods.  Results may be "sliced and diced" by managers in real-time,
 using the convenience of the Internet.
     The company combines unique online survey and assessment technology with
 solution-focused consulting expertise in three areas: human resources,
 customer relationship management (CRM) and information research, according to
 Michael E. Khaled, Chairman and CEO of e-Perception.
     Khaled, former owner of Training Resources International, a corporate
 training and development company, partnered with other high-tech professionals
 to start the company.  Together, they developed ActiView, a web-based survey
 assessment tool to provide instant feedback from customized surveys in those
 three areas of business.
     Using ActiView, and the speed and world-wide reach of the Internet, a
 survey or assessment of any type can be created, completed, tabulated and
 reported in days as opposed to weeks or months, which traditional survey
 methods require.
     This technology delivers "Actionable Insights", -- information that points
 out mission-critical deficiencies along with action strategies to improve
 performance in the designated areas.
     Unlike other electronic survey methods, it does not require any special
 hardware or software, eliminating the need to train staff and respondents on
 specialized equipment or processes.  The surveys are accessible from any
 computer with web browser capability.
     ActiView, is currently divided into three modules -- "Administration,"
 "Survey" and "Scoring and Reporting."  The Administration module allows
 e-Perception or client staff to define and modify the parameters and contents
 of assessments.  To ensure confidentiality, all data is safeguarded through
 password access and authorization security.
     The Survey module electronically delivers and guides the online respondent
 through the survey, checking for response completeness and notifying the
 administrator by email when the survey is initiated.
     The Scoring and Reporting module allows a select group of people to view
 the current results of the survey, displaying statistical analysis of the
 data-to-date, both numerically and graphically.  This part of the assessment
 tool also transforms the survey results into usable information and makes
 suggestions and recommendations the company calls Actionable Insights.
     A SmartAsk feature interprets answers early in the assessment.  By only
 serving questions that are relevant to the respondents' previous answers, no
 time is wasted reading through irrelevant questions.  ActiView's SmartAnswer,
 feature reviews respondent answers, draws inferences and makes action
 recommendations based on the results.
     A Full-Circle Performance Model helps the customer achieve improvements
 within the business environment through the survey results.  This model
 consists of four main steps: identify the problem, interpret the data, assess
 the results and validate the solution.  Using this unique model, e-Perception
 is able to provide companies with Actionable Insights that can be quickly
 implemented to improve performance.
     The professional services division of e-Perception offers coaching,
 consulting, custom training development and implementation in support of the
 assessment technology.  Consultants work with customers to understand the
 purpose of the survey as well as the strategy to utilize the assessment
 results.  The division then works with the client to deploy the four-step
 process, ensuring creation and execution of all required consulting and
 training necessary to produce desired results.
     "We don't sell software -- that is not what customers want," said Khaled.
 "Rather, we provide a custom service that utilizes our unique software to
 gather information rapidly from any constituency -- internal or external --
 using the speed and worldwide reach of the Internet.
     "Our customers also want the information back in a user-friendly way that
 allows them to customize it for their own needs as well as use it in a manner
 that enables them to take action in critical areas immediately.  This is
 exactly what we provide with our service," he added.
 
     About e-Perception Technologies
     e-Perception Technologies is an information services company that provides
 web deployed survey, assessment and related information service capabilities
 in the human resources, customer relationship management and information
 research areas.  The company operates like an Application Service Provider
 using its own proprietary system and providing hosting for its clients.
     e-Perception Technologies is located at 27555 Ynez Road, Suite 203,
 Temecula, Calif., 92591, USA.  Tel: (909) 587-8773  Fax: (909) 587-8753.
 For more information about the company, visit the web site at
 www.e-perception.com.
 
     ActiView, Actionable Insights, SmartAsk and SmartAnswer are trademarks of
 e-Perception Technologies, Inc.
 
 SOURCE  e-Perception Technologies, Inc.