ORLANDO, Fla., March 28, 2012 /PRNewswire/ -- Enterprise Connect Orlando, produced by UBM TechWeb, today announced that Fonolo was selected as the winner of the 2012 Best of Enterprise Connect award. The Best of Enterprise Connect program recognizes exhibitors who have made significant technological advancements within the enterprise communications industry. Fonolo was ultimately selected as the winner because of its innovative contact center solution. Enterprise Connect Orlando 2012 is taking place through March 29 at the Gaylord Palms in Orlando, FL. For more information visit: http://www.enterpriseconnect.com/bestofenterpriseconnect/.
"We applaud all Enterprise Connect exhibitors who participated in Best of Enterprise Connect and want to congratulate each finalist for their commitment to innovation," said Eric Krapf, Enterprise Connect Co-Chair. "The Best of Enterprise Connect award represents a high standard of achievement in the enterprise communications industry and Fonolo has demonstrated their strength as an industry leader, continuing to present the latest in technological advancements."
Fonolo, a cloud-based service, adds a new visual interface to the call center that lives on an enterprise website or mobile app, letting customers reach call center agents with one click – no navigating phone menus or waiting on hold.
"We are honored that Fonolo has been selected as the recipient of the Best of Enterprise Connect award," said Shai Berger, CEO and Co-Founder of Fonolo. "This conference has always been a terrific venue for us. Our experience with the show last year contributed greatly to our success and it's clear that Enterprise Connect continues to be the best venue for the industry to see the latest innovations in call center technology."
To be eligible for the Best of Enterprise Connect award, entrants must be an Enterprise Connect Orlando 2012 exhibitor and clearly demonstrate technological innovation and value to market. From over 30 submissions received, the judging panel of industry luminaries selected Bucher +Suter, Fonolo, Integrated Research, Sococo, Vidyo and VOSS as the six finalists to compete for the Best of Enterprise Connect award.
About Enterprise Connect
Enterprise Connect (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.
About UBM TechWeb
UBM TechWeb the global leader in technology media and professional information, enables people and organizations to harness the transformative power of technology. Through its three core businesses – media solutions, marketing services and paid content – UBM TechWeb produces the most respected and consumed brands and media applications in the technology market. More than 14.5 million business and technology professionals (CIOs and IT managers, Web & Digital professionals, Software Developers, Government decision makers, and Telecom providers) actively engage in UBM TechWeb's communities and information resources monthly. UBM TechWeb brands include: global face-to-face events such as Interop, Cloud Connect, Black Hat and Enterprise Connect; award-winning online resources such as InformationWeek, Light Reading, and Network Computing; and market-leading magazines InformationWeek, Wall Street & Technology, and Advanced Trading. UBM TechWeb is a part of UBM plc, one of the world's largest media businesses as a global provider of news distribution and specialist information services with a market capitalization of more than $2.5 billion.
SOURCE UBM TechWeb