eshare(R) communications Named in 'Stockprowler Watch' by Stockprowler.com; eshare's Aggressive Actions Toward Return to Profitability Are Recognized

Apr 18, 2001, 01:00 ET from eshare communications, Inc.

    ATLANTA, April 18 /PRNewswire/ --
 eshare communications(TM), Inc. (Nasdaq:   ESHR), a leading provider of Customer
 Interaction Management (CIM) solutions, today announced that Stockprowler.com
 has identified eshare as a "stock with the potential to make big moves," as it
 was named part of the service's "Stockprowler Watch" program.
     Aleksander Szlam, eshare's chairman and chief executive officer, stated,
 "We are excited that Stockprowler.com recognizes eshare as a company with
 great potential.  Its unsolicited selection of our company reinforces the
 aggressive initiatives we are taking to return to profitability in 2001.
 These plans are being realized through our aggressive cost cutting measures
 and through major wins from our sales staff for our latest customer management
 solutions."
     On its Web site, Stockprowler noted that the stocks it recognizes
 "...offer considerable leverage at minimal cost."  Stockprowler goes on to
 include eshare as one of only five stocks in the service's current
 "Stockprowler Watch" listing.
 
     About eshare communications, Inc.
     Norcross, Georgia-based eshare communications, Inc.
 (http://www.eshare.com ) is a premier global provider of integrated Customer
 Interaction Management (CIM) solutions that power the customer relationship
 strategies of businesses conducting traditional and Internet commerce.  eshare
 leverages its expertise in both Web-based and traditional call center
 technologies to provide more than 2,500 businesses with comprehensive,
 scalable and integrated customer interaction solutions.
     Its applications enhance a company's existing marketing, sales and service
 efforts and optimize customer lifetime value while building brand loyalty.
 eshare was formed by the September 1999 merger of Melita International, Inc.,
 a leader in telephony-based customer contact management, and eShare
 Technologies, Inc., a leader in Web-based customer care solutions.
     This press release contains forward-looking statements relating to the
 benefits of certain programs; results of operations; market penetration and
 market strategies.  Such statements are made based on management's beliefs as
 well as assumptions made by, and information currently available to,
 management, pursuant to "safe-harbor" provisions of the Private Securities
 Litigation Reform Act of 1995.  While these statements reflect our best
 judgment, they are subject to risks and uncertainties that could cause a
 change in focus and direction.  A discussion of certain risk factors that may
 cause actual results to differ from these forward-looking statements can be
 found in eshare's Annual Report on Form 10-K for the period ended December 31,
 2000, on file with the SEC.
 
 

SOURCE eshare communications, Inc.
    ATLANTA, April 18 /PRNewswire/ --
 eshare communications(TM), Inc. (Nasdaq:   ESHR), a leading provider of Customer
 Interaction Management (CIM) solutions, today announced that Stockprowler.com
 has identified eshare as a "stock with the potential to make big moves," as it
 was named part of the service's "Stockprowler Watch" program.
     Aleksander Szlam, eshare's chairman and chief executive officer, stated,
 "We are excited that Stockprowler.com recognizes eshare as a company with
 great potential.  Its unsolicited selection of our company reinforces the
 aggressive initiatives we are taking to return to profitability in 2001.
 These plans are being realized through our aggressive cost cutting measures
 and through major wins from our sales staff for our latest customer management
 solutions."
     On its Web site, Stockprowler noted that the stocks it recognizes
 "...offer considerable leverage at minimal cost."  Stockprowler goes on to
 include eshare as one of only five stocks in the service's current
 "Stockprowler Watch" listing.
 
     About eshare communications, Inc.
     Norcross, Georgia-based eshare communications, Inc.
 (http://www.eshare.com ) is a premier global provider of integrated Customer
 Interaction Management (CIM) solutions that power the customer relationship
 strategies of businesses conducting traditional and Internet commerce.  eshare
 leverages its expertise in both Web-based and traditional call center
 technologies to provide more than 2,500 businesses with comprehensive,
 scalable and integrated customer interaction solutions.
     Its applications enhance a company's existing marketing, sales and service
 efforts and optimize customer lifetime value while building brand loyalty.
 eshare was formed by the September 1999 merger of Melita International, Inc.,
 a leader in telephony-based customer contact management, and eShare
 Technologies, Inc., a leader in Web-based customer care solutions.
     This press release contains forward-looking statements relating to the
 benefits of certain programs; results of operations; market penetration and
 market strategies.  Such statements are made based on management's beliefs as
 well as assumptions made by, and information currently available to,
 management, pursuant to "safe-harbor" provisions of the Private Securities
 Litigation Reform Act of 1995.  While these statements reflect our best
 judgment, they are subject to risks and uncertainties that could cause a
 change in focus and direction.  A discussion of certain risk factors that may
 cause actual results to differ from these forward-looking statements can be
 found in eshare's Annual Report on Form 10-K for the period ended December 31,
 2000, on file with the SEC.
 
 SOURCE  eshare communications, Inc.