Exchange 2000 Server's Instant Messaging Gets Some FaceTime

Apr 23, 2001, 01:00 ET from Microsoft Corp.

    REDMOND, Wash., April 23 /PRNewswire Interactive News Release/ -- FaceTime
 Communications, the leading supplier of instant messaging (IM) applications
 for enterprise businesses, has capitalized on the powerful functionality of
 Microsoft(R) Exchange 2000 Server's instant messaging features to further
 extend the consumer phenomenon to the enterprise. Transacting internal
 corporate communications that are critical to business is now a cinch with
 FaceTime's Instant Message Director for Exchange.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )
     Based on the premise that service and call centers are the flash points
 for customer satisfaction, FaceTime Communications built a suite of
 applications that apply the "chat and instant messaging" concept to increase
 knowledge workers' productivity by enabling them to handle multiple requests
 simultaneously. Operational costs are also reduced. Instant Message Director
 for Exchange provides online, real-time communications that augment
 traditional phone systems. It manages inbound and outbound business and
 consumer communications using components such as Instant Messaging, Web Text
 Chat, e-mail, Voice-over IP (VoIP), and Web collaboration. Customers recognize
 the power of this solution as they cope with call-center escalation, technical
 support, and important employee-to-company communications.
     FaceTime turned to Exchange 2000 Server for its new tools and platform
 that make developing applications compelling for the enterprise. This includes
 an instant messaging service built on a secure, standards-oriented "federated"
 architecture that is suited for both enterprise deployment and deployments
 across the Internet for business-to-business communication.
     "One of the biggest benefits provided by Exchange 2000 is the publication
 of protocols that enabled FaceTime to build on the instant messaging services
 Exchange 2000 offers," said Rahul Abhyankar, product manager for FaceTime. The
 result is a low-bandwidth, lightweight method of real-time communication for
 the 72 million Exchange users worldwide.
     Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in
 software, services and Internet technologies for personal and business
 computing. The company offers a wide range of products and services designed
 to empower people through great software -- any time, any place and on any
 device.
     NOTE:  Microsoft is a registered trademark of Microsoft Corp. in the
 United States and/or other countries.
     The names of actual companies and products mentioned herein may be the
 trademarks of their respective owners.
 
     For more information on Microsoft Exchange 2000 Server:
     Visit http://www.microsoft.com/exchange/.
 
     For more information on FaceTime Communications:
     Visit http://www.facetime.com/.
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X21365721
 
 

SOURCE Microsoft Corp.
    REDMOND, Wash., April 23 /PRNewswire Interactive News Release/ -- FaceTime
 Communications, the leading supplier of instant messaging (IM) applications
 for enterprise businesses, has capitalized on the powerful functionality of
 Microsoft(R) Exchange 2000 Server's instant messaging features to further
 extend the consumer phenomenon to the enterprise. Transacting internal
 corporate communications that are critical to business is now a cinch with
 FaceTime's Instant Message Director for Exchange.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )
     Based on the premise that service and call centers are the flash points
 for customer satisfaction, FaceTime Communications built a suite of
 applications that apply the "chat and instant messaging" concept to increase
 knowledge workers' productivity by enabling them to handle multiple requests
 simultaneously. Operational costs are also reduced. Instant Message Director
 for Exchange provides online, real-time communications that augment
 traditional phone systems. It manages inbound and outbound business and
 consumer communications using components such as Instant Messaging, Web Text
 Chat, e-mail, Voice-over IP (VoIP), and Web collaboration. Customers recognize
 the power of this solution as they cope with call-center escalation, technical
 support, and important employee-to-company communications.
     FaceTime turned to Exchange 2000 Server for its new tools and platform
 that make developing applications compelling for the enterprise. This includes
 an instant messaging service built on a secure, standards-oriented "federated"
 architecture that is suited for both enterprise deployment and deployments
 across the Internet for business-to-business communication.
     "One of the biggest benefits provided by Exchange 2000 is the publication
 of protocols that enabled FaceTime to build on the instant messaging services
 Exchange 2000 offers," said Rahul Abhyankar, product manager for FaceTime. The
 result is a low-bandwidth, lightweight method of real-time communication for
 the 72 million Exchange users worldwide.
     Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in
 software, services and Internet technologies for personal and business
 computing. The company offers a wide range of products and services designed
 to empower people through great software -- any time, any place and on any
 device.
     NOTE:  Microsoft is a registered trademark of Microsoft Corp. in the
 United States and/or other countries.
     The names of actual companies and products mentioned herein may be the
 trademarks of their respective owners.
 
     For more information on Microsoft Exchange 2000 Server:
     Visit http://www.microsoft.com/exchange/.
 
     For more information on FaceTime Communications:
     Visit http://www.facetime.com/.
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X21365721
 
 SOURCE  Microsoft Corp.

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