First Award Ceremony for CRM Industry

Business Intelligence Among Sponsors at Award Ceremony

Attended by Duchess of York



Apr 17, 2001, 01:00 ET from Business Intelligence

    LONDON, April 17 /PRNewswire/ -- Business Intelligence, the UK's leader in
 independent authoritative advice on emerging trends and practices, announces
 its sponsorship of the Industry Champion of the Year category at the first
 awards to recognise and encourage achievement in the field of Customer
 Relationship Management.  The awards ceremony will take place on
 Thursday, 26th April at the Grosvenor House Hotel, Park Lane, London.
     David Harvey, director of Business Intelligence and one of the judges of
 the awards, is delighted to be associated with the event.  "As a company
 involved in tracking the latest management issues and trends we felt it was
 appropriate to sponsor the Industry Champion of the Year category.  This award
 recognises an individual who has advanced the cause, philosophy and name of
 CRM.  The individual could be a visionary campaigning for more understanding
 or a consultant helping customers to achieve their CRM goals."
     Sponsored by CRM magazine, other categories include, Project of the
 Year -- large organisation; Project of the Year -- small to medium sized
 enterprise and Innovation of the Year.
     Judges of the awards will include Professor Francis Buttle of the
 Manchester Business School and David Harvey, director of Business
 Intelligence.  Mark Turner, editor of CRM magazine, will chair the panel.
     The Duchess of York, founder and life president of the charity Children in
 Crisis, will present the awards and all proceeds of the event will go to the
 charity.
     "CRM is a business philosophy that puts the customer at the centre of an
 organisation's activities," continues David Harvey.  "Among the goals of this
 practice are companies being able to offer a personalised, one-to-one service
 and presenting a consistent image to customers across all means of
 communication such as phone, fax, e-mail, Internet or in person.  Projects are
 currently being implemented at many of the country's utility, financial
 services, travel and retail sectors."
 
     Notes
 
     *  A large organisation is defined as having an annual turner in excess of
        100 million pounds sterling
 
     *  For further information about the awards, please refer to the awards
        website:  www.crmindustryawards.org.uk
 
     *  Business Intelligence's CRM 2001 conference and exhibition takes place
        on 23-24 May at Olympia, London.  For further information about CRM
        2001, please refer to the event website:  www.crm.bi-uk.com
 
     Business Intelligence
     For more than a decade, Business Intelligence has tracked the leading-edge
 management concepts and practices shaping business, especially those that
 involve the application of information technology.  Its authoritative
 programme of conferences, exhibitions, training courses and publications helps
 organisations to gain a vital edge in devising their own strategies to achieve
 superior performance.  Recently, the company has featured many of the pioneers
 of collaborative organisational and management practices in its reports and
 conferences.  They range from Internet router suppliers Cisco Systems and
 stockbrokers Charles Schwab to Ford and Sainsbury's to Pfizer.  All are
 actively exploring collaborative opportunities in different areas of their
 business.  www.business-intelligence.co.uk
 
 

SOURCE Business Intelligence
    LONDON, April 17 /PRNewswire/ -- Business Intelligence, the UK's leader in
 independent authoritative advice on emerging trends and practices, announces
 its sponsorship of the Industry Champion of the Year category at the first
 awards to recognise and encourage achievement in the field of Customer
 Relationship Management.  The awards ceremony will take place on
 Thursday, 26th April at the Grosvenor House Hotel, Park Lane, London.
     David Harvey, director of Business Intelligence and one of the judges of
 the awards, is delighted to be associated with the event.  "As a company
 involved in tracking the latest management issues and trends we felt it was
 appropriate to sponsor the Industry Champion of the Year category.  This award
 recognises an individual who has advanced the cause, philosophy and name of
 CRM.  The individual could be a visionary campaigning for more understanding
 or a consultant helping customers to achieve their CRM goals."
     Sponsored by CRM magazine, other categories include, Project of the
 Year -- large organisation; Project of the Year -- small to medium sized
 enterprise and Innovation of the Year.
     Judges of the awards will include Professor Francis Buttle of the
 Manchester Business School and David Harvey, director of Business
 Intelligence.  Mark Turner, editor of CRM magazine, will chair the panel.
     The Duchess of York, founder and life president of the charity Children in
 Crisis, will present the awards and all proceeds of the event will go to the
 charity.
     "CRM is a business philosophy that puts the customer at the centre of an
 organisation's activities," continues David Harvey.  "Among the goals of this
 practice are companies being able to offer a personalised, one-to-one service
 and presenting a consistent image to customers across all means of
 communication such as phone, fax, e-mail, Internet or in person.  Projects are
 currently being implemented at many of the country's utility, financial
 services, travel and retail sectors."
 
     Notes
 
     *  A large organisation is defined as having an annual turner in excess of
        100 million pounds sterling
 
     *  For further information about the awards, please refer to the awards
        website:  www.crmindustryawards.org.uk
 
     *  Business Intelligence's CRM 2001 conference and exhibition takes place
        on 23-24 May at Olympia, London.  For further information about CRM
        2001, please refer to the event website:  www.crm.bi-uk.com
 
     Business Intelligence
     For more than a decade, Business Intelligence has tracked the leading-edge
 management concepts and practices shaping business, especially those that
 involve the application of information technology.  Its authoritative
 programme of conferences, exhibitions, training courses and publications helps
 organisations to gain a vital edge in devising their own strategies to achieve
 superior performance.  Recently, the company has featured many of the pioneers
 of collaborative organisational and management practices in its reports and
 conferences.  They range from Internet router suppliers Cisco Systems and
 stockbrokers Charles Schwab to Ford and Sainsbury's to Pfizer.  All are
 actively exploring collaborative opportunities in different areas of their
 business.  www.business-intelligence.co.uk
 
 SOURCE  Business Intelligence