INDIALANTIC, Fla., April 5, 2017 /PRNewswire/ -- FracTEL, LLC (https://www.fractel.com), an industry leader in business telecommunications solutions, will unveil a groundbreaking reseller program and turnkey service provider platform at Channel Partners Expo (Booth #363), to be held in Las Vegas, April 10-13.
The offering from FracTEL allows the pioneering telecommunications company to help its channel partners escape what they call "Reseller Sucker Syndrome."
"When I worked as a reseller, I remember well the commission chasing and lack of control I felt over the customer relationship. On many occasions, I was left feeling like I got played for a big sucker," said FracTEL president Michael Crown. "When we decided to create a channel program, I made a vow that we would never treat our partners the way that we had been treated. We determined that we could only accomplish this by offering a solution that allows our partners to own the end user. And, in telecom, the only way to legally own the end user is to become a registered service provider." By dramatically reducing the cost and complexity of becoming a service provider, FracTEL has created a disruptive "Third Way," and intends to create a strong presence in the telecom reseller channel.
According to Crown, "We know that our Cloud PBX service is the best in the business, but this is a crowded and competitive space. What the channel desperately needs right now is not just a better product, but also a different way of doing business. We know that resellers are not happy with the status quo, and we believe that our new program is clearly better than anything that is currently being offered."
The FracTEL program is enabled by a turnkey, open architecture service provider platform that supports the complete customer lifecycle - from customer acquisition through onboarding, service delivery, billing and customer support. Uniquely, it also includes tax and regulatory compliance - one of the most difficult and complicated aspects of operating as a telecom service provider. According to Crown, "Along with the FCC and State authorities, there are literally thousands of tax entities in the US alone, each with unique requirements. Of course, the consequences of non-compliance can be devastating. We take care of all that for you, the program is totally comprehensive."
FracTEL will be exhibiting in concert with another industry upstart, Sarasota-based WiredIQ (wirediq.com), in support of its BrainBox hardware solution that provides a complete suite of Managed Services in a single intelligent device.
In addition to providing built-in IP traffic-shaping and SD-WAN in support of FracTEL's voice and related services, the patent-pending BrainBox provides back up, data encryption, PCI 3.0 compliance, automatic network failover, remote monitoring, intrusion detection and threat prevention all in one box.
BrainBox is offered as part of FracTEL's state-of-the-art business communications solution, and reseller billing for the WiredIQ portfolio of Managed Service products is fully integrated as part of the FracTEL turnkey service provider platform.
According to Joe Rhem, CEO of WiredIQ, "We needed a scalable tax compliance and telecom back office and billing solution and FracTEL's white label platform provided the right level of integration with a turnkey solution that had all of the features we were looking for."
FracTEL, the pioneering provider of next-generation "Integrated Communications" systems that are transforming businesses by adding intelligence to telecommunications, offers a revolutionary and patented telecommunications architecture designed from the ground up to be reliable, scalable, secure, and provide guaranteed 100% system up time. Whatever communications needs a business may have, FracTEL has a solution that fits.
For more information, contact:
MEDIA CONTACT: Michael A Crown
Phone: (321) 499-1099
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