Global Enterprise Social Networking (ESN) Industry - Reportlinker Review

NEW YORK, Oct. 13, 2015 /PRNewswire/ -- This report analyzes the worldwide markets for Enterprise Social Networking (ESN) in US$ Million. The Global market is further analyzed by the following Segments: Communities, Social Networking, Collaborative Platforms, and Others. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Middle East & Africa, and Latin America. Annual estimates and forecasts are provided for the period 2013 through 2020. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 79 companies including many key and niche players such as -

Atos SE
BroadVision Inc.
Cisco Systems, Inc.
Convo
Facebook, Inc.



Read the full report: http://www.reportlinker.com/p03283209-summary/view-report.html



I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations I-1 Disclaimers.............. I-2 Data Interpretation & Reporting Level I-2 Quantitative Techniques & Analytics I-3 Product Definitions and Scope of Study I-3 Communities.............. I-3 Social Networks.............. I-4 Collaborative Platforms..............I-4 Others.............. I-4

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW.............. II-1 'Social Connectedness' Inclination Drives the ESN Market II-1 Enterprise Social Networking (ESN): Market Outlook II-1 Communication & Collaboration Benefits Create Highly Conducive Environment for ESN Solutions II-3 Competitive Scenario..............II-4 Full-Suite Collaborative Platform Vendors Dominate the Market II-4 Table 1: Leading Players in the Global Enterprise Social Networking (ESN) Market (2014): Percentage Market Share Breakdown of Revenues for IBM, Jive Software, Microsoft, Salesforce.com, and Others (includes corresponding Graph/Chart).............. II-4 Key ESN Offering from Different Vendors II-5 Vendors Add Additional Features to Expand Market Presence II-6 ESN Market Sees Growing Penetration of Consumer Social Networking Companies..............II-6

2. NOTEWORTHY MARKET TRENDS & GROWTH DRIVERS II-7 Established Enterprise Mobility Concept to Extend Huge Opportunities for ESN Solutions II-7 Key Statistical Data:..............II-8 Table 2: Global Workforce Population (2009 & 2014): Percentage Share Breakdown of Employees by Nature of Work (includes corresponding Graph/Chart) II-8

Table 3: Global Mobile Workforce Population (2009 & 2014): Breakdown of Number of Mobile Employees in Million by Region/Country (includes corresponding Graph/Chart) II-8

Table 4: Global Mobile Workforce Population (2014): Penetration of Mobile Employees by Region/Country (includes corresponding Graph/Chart)..............II-9 ESN Market Emphasizes 'Mobile Component' Amid Thriving Uptake of BYOD Model.............. II-9 Key Factors Encouraging BYOD Trend among Enterprises - Ranked by Importance Attached by Enterprises II-9 Select Mobile Apps Used in BYOD Environments: A Snapshot II-10 Declining Image of E-mail Bodes Well for ENS Market Growth II-10 Cloud Model Gaining Traction in ESN Landscape II-10 Ongoing Changes in Organizational Structure - A Strong Business Case for ESN Model..............II-11 Large Enterprises & MNCs: The Core Customer Group for ESN II-12 Large Enterprises Prioritize ESN in Customer Service & Support Departments..............II-12 Supporting Distributed & Decentralized Workforce II-13 Healthcare Establishments Implement ESN to Augment Communication II-13 Not-for-Profit Healthcare Systems Rely on Social Networking to Educate People.............. II-14 Banking Enterprises Prioritize ESN to Widen their Reach II-15 Insurance Companies Put Focus on ESN II-16 Hospitality Enterprises & Hotels Bet On ESN to Improve Guest Relations.............. II-16 Professional Services Firms Aim to Rely on ESN for Knowledge Propagation.............. II-17 Advertisers Seek to Leverage the Proficiency of Social Networks to Maximize Audience Base II-18 Governments Focus on 'Social' Vertical to Implement Public Campaigns.............. II-18 Social Media Intelligence & Analytics Functionalities Further Boost Up the Scope of ESN..............II-19

3. PRODUCT/TECHNOLOGY OVERVIEW..............II-20 Types of Communication Enabled by ESN II-20 Internal Communication..............II-20 External Communication..............II-20 ESN Segments.............. II-20 Communities.............. II-20 Social Networks.............. II-21 Collaborative Platforms..............II-21 Other Elements.............. II-21 Key Benefits of ESN.............. II-21 Seamless Connectivity..............II-21 Superior Engagement Levels..............II-22 Enhancing Agility and Speed..............II-22 Relationship Discovery..............II-22 Knowledge Management..............II-22 Spurs Innovation.............. II-22 Issues with ESNs.............. II-23 Misuse.............. II-23 Lack of Employee Participation..............II-23 Ethical & Legal Implications..............II-23

4. PRODUCT INTRODUCTIONS/LAUNCHES..............II-24 Facebook Launches "Facebook At Work" ESN II-24 Microsoft Upgrades Yammer with Deeper Integration Support for Office Online.............. II-24 Slack Technologies Adds emoji Reactions to Slack Collaboration Tool.............. II-24 Convo Unveils New Version Collaborative Messaging App for iOS and Android.............. II-24 Igloo Software Unveils Knowledge Base Feature on Igloo Support Site.............. II-24 Hootsuite Improves Content Library Platform II-24 Incentive Launches Incentive Winter 2015 II-25 Microsoft Updates Yammer Enterprise Collaboration Platform II-25 IBM Launches New Social Software II-25 Consulus Rolls Out CastleUp..............II-25 VMware Adds New Capabilities to Socialcast II-25 Microsoft Integrates Translation Feature into Yammer II-25 Socialtext Launches Socialtext 6.0 II-26 Aress Software Rolls Out Sociodesk Enterprise Social Networking Tool.............. II-26 ViewDo Labs® Unveils ViewPoint Enterprise II-26 Zyncro Tech Launches its Enterprise Social Network Platform on Interoute CloudStore..............II-26

5. RECENT INDUSTRY ACTIVITY..............II-27 Slack Technologies Takes Over Screenhero II-27 Matchfire Takes Over SimplySocial II-27 Social Enterprise UK to Takeover Social Enterprise West Midlands II-27 Sprinklr to Take Over Scup..............II-27 Cisco Discontinues WebEx Social and Partners Jive Software II-27 NewsGator Renames Itself as Sitrion II-27 IBM Joins Hands with Twitter..............II-28 Xavient Information Systems to Spin Off its Enterprise Application Division..............II-28 BroadVision Inks Partnership Agreement with Agile Elephant II-28 Alteryx Inks Global Partnership Agreement with DataSift II-28 ZL Technologies Joins Hands with Hearsay Social® II-28 ZL Technologies Teams Up with Socialware II-28 Sprinklr Takes Over Dachis Group II-28 Vocus and Cision Takes Over Visible Technologies II-29 HootSuite Takes Over uberVu..............II-29 SmartBoys Collaborates with Zyncro II-29 Mindjet Merges with Spigit..............II-29 NewsGator Takes Over Sitrion..............II-29 TIBCO Software Partners with Huddle II-29 ViewDo Labs® Includes BrightStarr in its Elite Partner Program II-30 Actiance Expands Strategic Partnership with ZL Technologies II-30 Box Expands Partnership with tibbr II-30 BMC Software Takes Over KineticGlue Online Communities II-30

6. FOCUS ON SELECT GLOBAL PLAYERS..............II-31 Atos SE (France).............. II-31 BroadVision Inc. (US)..............II-31 Cisco Systems, Inc. (US)..............II-32 Convo (US).............. II-32 Facebook, Inc. (US).............. II-32 Get Satisfaction (US)..............II-33 Google, Inc. (US).............. II-33 Igloo Software (Canada)..............II-33 International Business Machines Corporation (IBM) (US) II-34 Infor (US).............. II-35 Jive Software, Inc. (US)..............II-35 Microsoft Corp. (US)..............II-35 Moxie Software, Inc. (US)..............II-36 Mzinga, Inc. (US).............. II-36 OpenText Corporation (Canada)..............II-36 Oracle Corporation (US)..............II-37 Salesforce.com, Inc. (US)..............II-37 SAP SE (Germany).............. II-38 Sitrion (US).............. II-38 Slack Technologies, Inc. (US)..............II-38 Socialcast (US).............. II-39 Socialtext, Inc. (US)..............II-39 Spigit (US).............. II-39 TIBCO Software Inc. (US)..............II-39 Twitter, Inc. (US)..............II-40 Zimbra, Inc. (US).............. II-40 Zyncro Tech (US).............. II-41

7. GLOBAL MARKET PERSPECTIVE..............II-42 Table 5: World Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East & Africa, and Latin America Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) II-42

Table 6: World 8-Year Perspective for Enterprise Social Networking (ESN) by Geographic Region - Percentage Breakdown of Dollar Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East & Africa, and Latin America Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart).............. II-43

Table 7: World Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Segment - Communities, Social Networking, Collaborative Platforms, and Others Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) II-44

Table 8: World 8-Year Perspective for Enterprise Social Networking (ESN) by Segment - Percentage Breakdown of Dollar Revenues for Communities, Social Networking, Collaborative Platforms, and Others Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart) II-45

III. MARKET

1. THE UNITED STATES.............. III-1 A.Market Analysis.............. III-1 The United States: Holding the Lion's Share of the ESN Market III-1 Increased Inclination towards 'Social Networks' Encourages ESN Platforms.............. III-1 Enterprise Mobility & BYOD Augur Well for Market Growth III-2 ESN Gaining Traction among US Healthcare Establishments III-2 Product/Service Launches..............III-3 Strategic Corporate Developments III-5 Select Key Players..............III-8 B.Market Analytics..............III-17 Table 9: The US Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for the Years 2013 through 2020 (includes corresponding Graph/Chart) III-17

2. CANADA.............. III-18 A.Market Analysis.............. III-18 ESN Market Sees Robust Opportunities in Canada III-18 Product Launch.............. III-18 Select Key Players..............III-18 B.Market Analytics..............III-20 Table 10: Canadian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-20

3. JAPAN.............. III-21 Market Analysis.............. III-21 Table 11: Japanese Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-21

4. EUROPE.............. III-22 A.Market Analysis.............. III-22 Europe Extends Huge Prospects for ESN Solutions III-22 European Banks Emphasize on ESN to Widen their Reach III-22 Hospitality Enterprises Use ESN to Augment Guest-Centric Operations.............. III-23 B.Market Analytics..............III-24 Table 12: European Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart)..............III-24

Table 13: European 8-Year Perspective for Enterprise Social Networking (ESN) by Region/Country - Percentage Breakdown of Dollar Revenues for France, Germany, Italy, UK, Spain, Russia, and Rest of Europe Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart) III-25

4a. FRANCE.............. III-26 A.Market Analysis.............. III-26 Atos SE - A Key French Player..............III-26 B.Market Analytics..............III-27 Table 14: French Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-27

4b. GERMANY.............. III-28 A.Market Analysis.............. III-28 SAP SE - A Major German Player III-28 B.Market Analytics..............III-29 Table 15: German Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-29

4c. ITALY.............. III-30 Market Analysis.............. III-30 Table 16: Italian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-30

4d. THE UNITED KINGDOM..............III-31 A.Market Analysis.............. III-31 Cloud-Based ESN Gaining Traction in the UK III-31 Strategic Corporate Developments III-31 B.Market Analytics..............III-32 Table 17: The UK Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-32

4e. SPAIN.............. III-33 Market Analysis.............. III-33 Table 18: Spanish Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-33

4f. RUSSIA.............. III-34 Market Analysis.............. III-34 Table 19: Russian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-34

4g. REST OF EUROPE.............. III-35 A.Market Analysis.............. III-35 Corporate Development..............III-35 B.Market Analytics..............III-36 Table 20: Rest of Europe Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-36

5. ASIA-PACIFIC.............. III-37 A.Market Analysis.............. III-37 Low-Penetration Levels in Asia-Pacific Offer Potential Growth Opportunities..............III-37 Banks Aim to Exploit General Inclination towards 'Web Chatting' III-37 B.Market Analytics..............III-38 Table 21: Asia-Pacific Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - Australia, China, India, South Korea, and Rest of Asia-Pacific Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-38

Table 22: Asia-Pacific 8-Year Perspective for Enterprise Social Networking (ESN) by Region/ Country - Percentage Breakdown of Dollar Revenues for Australia, China, India, South Korea, and Rest of Asia-Pacific Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart) III-39

5a. AUSTRALIA.............. III-40 Market Analysis.............. III-40 Table 23: Australian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-40

5b. CHINA.............. III-41 Market Analysis.............. III-41 Table 24: Chinese Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-41

5c. INDIA.............. III-42 A.Market Analysis.............. III-42 Corporate Development..............III-42 B.Market Analytics..............III-43 Table 25: Indian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-43

5d. SOUTH KOREA.............. III-44 Market Analysis.............. III-44 Table 26: South Korean Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-44

5e. REST OF ASIA-PACIFIC..............III-45 A.Market Analysis.............. III-45 Product Launch.............. III-45 B.Market Analytics..............III-46 Table 27: Rest of Asia-Pacific Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-46

6. THE MIDDLE EAST & AFRICA..............III-47 Market Analysis.............. III-47 Table 28: The Middle East & Africa Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-47

7. LATIN AMERICA.............. III-48 Market Analysis.............. III-48 Table 29: Latin American Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) by Region/Country - Brazil, and Rest of Latin America Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).............. III-48

Table 30: Latin American 8-Year Perspective for Enterprise Social Networking (ESN) by Region/ Country - Percentage Breakdown of Dollar Revenues for Brazil, and Rest of Latin America Markets for Years 2013, 2015, and 2020 (includes corresponding Graph/Chart)..............III-49

7a. BRAZIL.............. III-50 A.Market Analysis.............. III-50 Corporate Development..............III-50 B.Market Analytics..............III-51 Table 31: Brazilian Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-51

7b. REST OF LATIN AMERICA..............III-52 Market Analysis.............. III-52 Table 32: Rest of Latin America Recent Past, Current and Future Analysis for Enterprise Social Networking (ESN) Market Analyzed with Annual Revenues in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-52

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 79 (including Divisions/Subsidiaries - 81)

The United States (52) Canada (7) Europe (13) - France (2) - Germany (2) - The United Kingdom (5) - Italy (1) - Spain (1) - Rest of Europe (2) Asia-Pacific (Excluding Japan) (9)
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