Great American(R) Insurance Company Uses Wireless Technology to Support Its Agency Sales Force

Apr 16, 2001, 01:00 ET from American Financial Group, Inc.

    CINCINNATI, April 16 /PRNewswire/ -- In an effort to expand the mobility
 of its Agency sales force, the Crop Insurance Division of Great American
 Insurance Company has implemented their version of the mobile office.   Great
 American is now offering their agents the ability to conduct policyholder
 inquires including access to billing information and claims status via a
 password protected web-enabled cell phone or wireless device.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/19990909/AFGLOGO )
     "Giving our Agents the ability to conduct business outside their office is
 a top priority.  We focus our efforts on providing tools that help our agents
 spend more time with their clients and less time on administrative functions,"
 says Beth Puckett, Divisional Senior Vice President of Great American's Crop
 Insurance Division.
     Great American already provides its agents with direct access into its
 proprietary crop insurance data management system, AgLink(SM).  AgLink(SM)
 improves efficiencies for both the Agency and Great American.  The new
 wireless version, AgLite(SM), built on the AgLink(SM) technology foundation,
 offers Agents, while in the field, AgLink(SM)'s most important features.
     Great American recognized the significance of wireless technology in
 providing a strategic advantage for its employees, agents, suppliers and
 trading partners and developed AgLite.  Asynchrony Solutions, Inc., a system
 integration consulting firm, helped Great American's Crop Insurance Division
 extend the use of its existing system infrastructure to enable wireless access
 to more than 3,500 agents and ultimately to over 40,000 producers.  The
 technology is device-neutral.  The system dynamically changes its look and
 feel depending on how AgLite(SM) is accessed, whether it's via a web-enabled
 cell phone, Palm VII, WinCE, the internet or intranet.
     "Our Extensible Markup Language (XML) and Extensible Stylesheet Language
 (XSL) makes the application very simple and universal no matter what the
 device," states Steve Elfanbaum, President of Asynchrony Solutions.  "We were
 able to help Great American's Crop Insurance Division capitalize on its prior
 investment in AgLink.  Now it is portable," says Elfanbaum.
     Great American plans to expand its wireless capabilities to support and
 streamline other customer focused and administrative processes.
 
     About Great American's Crop Insurance Division
     Great American Insurance Company, founded in 1872, is a member of the
 Great American Insurance Group whose property and casualty insurance
 operations make up one of the 30 largest property and casualty insurance
 groups in the United States.  Great American's parent company, American
 Financial Group, Inc., is a publicly owned New York Stock Exchange listed
 corporation (NYSE:   AFG) based in Cincinnati, Ohio.  Great American's Crop
 Insurance Division specializes in providing unique risk management tools to
 the agricultural community.  The risk management tools are designed to
 minimize the risks inherent with farming including weather and market
 fluctuations.  For additional information, please call Doug Fraley, Assistant
 Vice President of Marketing for the Crop Insurance Division, at 800.587.1553
 Ext. 8475 or visit the Crop Insurance Division's web site at
 www.myagritrust.com .
 
     About Asynchrony Solutions, Inc.
     Asynchrony Solutions is a St. Louis-based information technology
 consulting firm working with Fortune 1000 and growing middle market companies.
 Founded in 1999, the company specializes in architecting and implementing
 technology driven business solutions utilizing the Internet, XML-driven
 middleware, and custom applications, including eCommerce, wireless development
 and legacy integration.  For additional information, please call David K.
 Blatt, Vice President of Client Relations at 314.209.1030 or visit Asynchrony
 Solutions' web site at www.asolutions.com .
 
 

SOURCE American Financial Group, Inc.
    CINCINNATI, April 16 /PRNewswire/ -- In an effort to expand the mobility
 of its Agency sales force, the Crop Insurance Division of Great American
 Insurance Company has implemented their version of the mobile office.   Great
 American is now offering their agents the ability to conduct policyholder
 inquires including access to billing information and claims status via a
 password protected web-enabled cell phone or wireless device.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/19990909/AFGLOGO )
     "Giving our Agents the ability to conduct business outside their office is
 a top priority.  We focus our efforts on providing tools that help our agents
 spend more time with their clients and less time on administrative functions,"
 says Beth Puckett, Divisional Senior Vice President of Great American's Crop
 Insurance Division.
     Great American already provides its agents with direct access into its
 proprietary crop insurance data management system, AgLink(SM).  AgLink(SM)
 improves efficiencies for both the Agency and Great American.  The new
 wireless version, AgLite(SM), built on the AgLink(SM) technology foundation,
 offers Agents, while in the field, AgLink(SM)'s most important features.
     Great American recognized the significance of wireless technology in
 providing a strategic advantage for its employees, agents, suppliers and
 trading partners and developed AgLite.  Asynchrony Solutions, Inc., a system
 integration consulting firm, helped Great American's Crop Insurance Division
 extend the use of its existing system infrastructure to enable wireless access
 to more than 3,500 agents and ultimately to over 40,000 producers.  The
 technology is device-neutral.  The system dynamically changes its look and
 feel depending on how AgLite(SM) is accessed, whether it's via a web-enabled
 cell phone, Palm VII, WinCE, the internet or intranet.
     "Our Extensible Markup Language (XML) and Extensible Stylesheet Language
 (XSL) makes the application very simple and universal no matter what the
 device," states Steve Elfanbaum, President of Asynchrony Solutions.  "We were
 able to help Great American's Crop Insurance Division capitalize on its prior
 investment in AgLink.  Now it is portable," says Elfanbaum.
     Great American plans to expand its wireless capabilities to support and
 streamline other customer focused and administrative processes.
 
     About Great American's Crop Insurance Division
     Great American Insurance Company, founded in 1872, is a member of the
 Great American Insurance Group whose property and casualty insurance
 operations make up one of the 30 largest property and casualty insurance
 groups in the United States.  Great American's parent company, American
 Financial Group, Inc., is a publicly owned New York Stock Exchange listed
 corporation (NYSE:   AFG) based in Cincinnati, Ohio.  Great American's Crop
 Insurance Division specializes in providing unique risk management tools to
 the agricultural community.  The risk management tools are designed to
 minimize the risks inherent with farming including weather and market
 fluctuations.  For additional information, please call Doug Fraley, Assistant
 Vice President of Marketing for the Crop Insurance Division, at 800.587.1553
 Ext. 8475 or visit the Crop Insurance Division's web site at
 www.myagritrust.com .
 
     About Asynchrony Solutions, Inc.
     Asynchrony Solutions is a St. Louis-based information technology
 consulting firm working with Fortune 1000 and growing middle market companies.
 Founded in 1999, the company specializes in architecting and implementing
 technology driven business solutions utilizing the Internet, XML-driven
 middleware, and custom applications, including eCommerce, wireless development
 and legacy integration.  For additional information, please call David K.
 Blatt, Vice President of Client Relations at 314.209.1030 or visit Asynchrony
 Solutions' web site at www.asolutions.com .
 
 SOURCE  American Financial Group, Inc.