IDC Advises Training Vendors Not to Ignore the Government Sector

Apr 02, 2001, 01:00 ET from IDC

    FRAMINGHAM, Mass., April 2 /PRNewswire/ -- The government sector
 represents a potential gold mine for training vendors. In a new bulletin, IDC
 suggests that training vendors who shy away from this vertical are turning
 their back on a multibillion-dollar market.
     "The need to attract, retain, and build the skills of a high-quality
 workforce is just as important to the public sector as it is to corporate
 America," said Cushing Anderson, manager of IDC's Corporate eLearning research
 program. "Whether it's to work with new technologies that automate certain
 processes or to improve citizen satisfaction, government employees need
 training and need to share their expertise with others."
     This need is driving the market for both soft and hard skills training in
 the government sector. For example, the IRS recently awarded an $88 million
 training contract to Arthur D. Little. The consulting firm and its university
 partners will deliver IT and business skills instruction to IRS employees over
 the Web and in the classroom. Overall, IDC believes revenue generated from
 training U.S. government employees has the potential to exceed $7.5 billion by
 2005.
     IDC believes companies offering a blended learning solution will be best
 positioned to capitalize on this opportunity. "Vendors will need to offer a
 variety of delivery choices for their training, including classroom-based
 instruction, mentoring, and Web-based training," Anderson said.
     eLearning, in particular, makes sense for certain government agencies and
 departments. "eLearning is a logical solution for organizations at the federal
 level that wish to provide consistency in their training programs while
 addressing a geographically dispersed employee audience," said Michael
 Brennan, senior analyst with IDC's Corporate eLearning research program.
     IDC suggests elearning companies that want to work with the government
 consider partnering with large systems integrators. "An elearning
 infrastructure should be able to integrate with existing government IT
 systems. In addition, security is the top priority of many government clients
 since a portion of their training content may be confidential. A partnership
 with a large systems integrator that is both accustomed to bidding on
 government contracts and that has gained the trust of such clients will help
 address security concerns," Brennan said.
     IDC recently published U.S. Government Training: The Market Potential (IDC
 #B24148). This bulletin examines the opportunity for U.S. government training.
 It forecasts government training revenue through 2005, examines the current
 government training landscape, and discusses delivering training to the
 government market. The bulletin ends with IDC's recommendations to training
 vendors who want to sell to the government sector.
     To purchase this bulletin, contact Jim Nagle at 1-800-343-4952, extension
 4549, or at jnagle@idc.com.
 
     About IDC
     IDC delivers dependable, high-impact insights and advice on the future of
 ebusiness, the Internet, and technology to help organizations make sound
 business decisions.  IDC forecasts worldwide markets and trends and analyzes
 business strategies, technologies, and vendors, using a combination of
 rigorous primary research and in-depth competitive analysis. IDC provides
 global research with local content through more than 700 analysts in 43
 countries worldwide. IDC's customers comprise the world's leading IT
 suppliers, IT organizations, ebusiness companies, and the financial community.
 Additional information can be found at http://www.idc.com.
     IDC is a division of IDG, the world's leading IT media, research and
 exposition company.
 
     All product and company names may be trademarks or registered trademarks
 of their respective holders.
 
 

SOURCE IDC
    FRAMINGHAM, Mass., April 2 /PRNewswire/ -- The government sector
 represents a potential gold mine for training vendors. In a new bulletin, IDC
 suggests that training vendors who shy away from this vertical are turning
 their back on a multibillion-dollar market.
     "The need to attract, retain, and build the skills of a high-quality
 workforce is just as important to the public sector as it is to corporate
 America," said Cushing Anderson, manager of IDC's Corporate eLearning research
 program. "Whether it's to work with new technologies that automate certain
 processes or to improve citizen satisfaction, government employees need
 training and need to share their expertise with others."
     This need is driving the market for both soft and hard skills training in
 the government sector. For example, the IRS recently awarded an $88 million
 training contract to Arthur D. Little. The consulting firm and its university
 partners will deliver IT and business skills instruction to IRS employees over
 the Web and in the classroom. Overall, IDC believes revenue generated from
 training U.S. government employees has the potential to exceed $7.5 billion by
 2005.
     IDC believes companies offering a blended learning solution will be best
 positioned to capitalize on this opportunity. "Vendors will need to offer a
 variety of delivery choices for their training, including classroom-based
 instruction, mentoring, and Web-based training," Anderson said.
     eLearning, in particular, makes sense for certain government agencies and
 departments. "eLearning is a logical solution for organizations at the federal
 level that wish to provide consistency in their training programs while
 addressing a geographically dispersed employee audience," said Michael
 Brennan, senior analyst with IDC's Corporate eLearning research program.
     IDC suggests elearning companies that want to work with the government
 consider partnering with large systems integrators. "An elearning
 infrastructure should be able to integrate with existing government IT
 systems. In addition, security is the top priority of many government clients
 since a portion of their training content may be confidential. A partnership
 with a large systems integrator that is both accustomed to bidding on
 government contracts and that has gained the trust of such clients will help
 address security concerns," Brennan said.
     IDC recently published U.S. Government Training: The Market Potential (IDC
 #B24148). This bulletin examines the opportunity for U.S. government training.
 It forecasts government training revenue through 2005, examines the current
 government training landscape, and discusses delivering training to the
 government market. The bulletin ends with IDC's recommendations to training
 vendors who want to sell to the government sector.
     To purchase this bulletin, contact Jim Nagle at 1-800-343-4952, extension
 4549, or at jnagle@idc.com.
 
     About IDC
     IDC delivers dependable, high-impact insights and advice on the future of
 ebusiness, the Internet, and technology to help organizations make sound
 business decisions.  IDC forecasts worldwide markets and trends and analyzes
 business strategies, technologies, and vendors, using a combination of
 rigorous primary research and in-depth competitive analysis. IDC provides
 global research with local content through more than 700 analysts in 43
 countries worldwide. IDC's customers comprise the world's leading IT
 suppliers, IT organizations, ebusiness companies, and the financial community.
 Additional information can be found at http://www.idc.com.
     IDC is a division of IDG, the world's leading IT media, research and
 exposition company.
 
     All product and company names may be trademarks or registered trademarks
 of their respective holders.
 
 SOURCE  IDC

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