MONCLAIR, N.J., Aug. 13, 2015 /PRNewswire/ -- When a Parentgiving customer service representative gets a call from someone trying to manage incontinence, there's no one-size-fits-all answer. While the person's bodyweight and mobility are used to determine the right size and type of adult incontinence product, the conversation goes deeper to better address the scope of the problem and educate the caller. It's an exchange that the dedicated team of customer service representatives, all of whom are caregivers for senior loved ones, has had thousands of times, making them the most knowledgeable in the field. They continually work with leading incontinence manufacturers to learn about the latest products and communicate this information to customers. Their experience is the genesis of "Incontinence Essentials"—putting on paper for super-busy family caregivers the essential tips, FAQs, insider knowledge and best products within the most important categories of incontinence to help consumers find the comfort and sense of security they're looking for.
Incontinence affects everyone differently, and there are thousands of products that attempt to address it, but without guidance it's hard for individuals to sort through all the offerings and find the right combination of personal care items for their or their loved one's unique needs. Parentgiving took its years of experience and deep product knowledge as well as thousands of unbiased product reviews from real users and caregivers to cut through the clutter and create "Incontinence Essentials."
"We know how to help the woman who is suddenly experiencing stress incontinence as well as the man managing the side effects of prostate cancer surgery. Our customer service team knows how to guide the 120-pound senior caring for her bedridden 300-pound husband at home—we know that the products appropriate for her, changing briefs five times a day, are quite different than for an institution, where the staff might be able to change patients 12 times a day," explains CEO David Spain. "We also know that incontinence care is more than pads and briefs—it's bedding products to protect your expensive mattress and skin care products, to protect delicate skin from issues like dermatitis. These are considerations that consumers shopping at the drugstore for adult diapers don't realize until they become problems. We know how to address all aspects of incontinence for those aging in place—the hope of most Americans is to stay in their own home—and we want to share that knowledge."
"Incontinence Essentials" is available free of charge by calling 888-746-2107 or requesting a copy at http://www.parentgiving.com/shop/catalog/
About Parentgiving. Since its inception in 2008, Parentgiving has been the go-to online resource for all types of products for seniors, with 9,000 offerings curated with feedback from tens of thousands of customers. A Google Trusted Store and eKomi customer award winner, Parentgiving offers information on dozens of health and aging topics along with 6,000 product reviews that use a simple and clear ratings system. Working from the company's New Jersey headquarters, the customer service representatives are available Mondays through Thursdays from 9am-8pm and Fridays until 5pm at 888-746-2107. There is also a customer loyalty program and the "Dry Direct" auto-delivery service for incontinence product replenishment on the customer's desired schedule.
For more information, please contact Julie Davis at 203-984-4424 or Email.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/incontinence-essentials-from-parentgiving-delivering-the-products-and-the-answers-consumers-need-300127847.html
SOURCE Parentgiving Inc.