Instead of Buying an Extended Warranty, Fix it Yourself, Says RepairClinic.com

Apr 13, 2005, 01:00 ET from RepairClinic.com

    CANTON, Mich., April 13 /PRNewswire/ -- Skip costly extended warranties
 and opt to fix your own appliance with help from RepairClinic.com.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20050413/DEWFNS1 )
     First of all, extended warranties don't cover the most trouble-prone years
 of an appliance's life, according to RepairClinic.com President Chris Hall,
 who's also a former appliance repairman.  "When an appliance breaks, it tends
 to happen right away or after several years.  The time between six months and
 five years is usually the most trouble free time," adds Hall.
     Your manufacturer's warranty generally covers problems in the first year,
 and extended warranties usually cover an appliance up to five years.
 Therefore, when your unit is most likely to need a repair, you'll still have
 to pay.
     Extended warranties are often sold as if they were a form of insurance,
 however they're quite different for these reasons:
 
     *  Extended warranties usually require a long term, such as a year, two or
 three.
     *  They only cover the appliance itself, whereas car and home insurance
 often covers external liabilities.
     *  Extended warranties are usually not offered for the entire life of an
 appliance.
     *  There is limited competition.  You can price shop warranty plans, but
 most people aren't aware of this.
     *  Warranties usually must be purchased when an appliance is new.
     *  They have a poor cost-to-benefit ratio.
 
     "Because a typical appliance repair is around $120, you must determine
 whether the cost of the warranty minus any required deductible is a good
 investment," Hall says.  "If the cost of the warranty is more than 75 percent
 of the repair cost, buying the warranty is probably not a good use of your
 hard-earned money."
     Knowing that, Hall suggests you plan to fix your own appliance as it's
 often much easier than expected.  "Many appliances, unlike cars, have actually
 become easier to repair in the last decade," says Hall.
     If you decide to fix your own appliance, RepairClinic.com wants to help.
 The site provides free online diagnostic and repair information, and the
 company has many qualified service representatives standing by to help with
 repairs via email.
     Its unique PartDetective helps you determine the exact part or parts
 needed to make a repair.  All you have to do is type in your model number and
 answer a few questions.  Then you'll see a list of parts laid out on a one-
 inch grid so you can visually compare that thing-a-ma-bob you have in your
 hand to the picture on your computer screen.  This ensures you order the
 correct part.
     Finally, according to Hall, one thing extended warranties on appliances do
 provide is peace of mind.  If you've had a miserable experience with an
 appliance, or if you don't like the thought of getting hit with a large repair
 bill at an inopportune time, an extended warranty may be right for you.  Just
 do your homework before you buy one.
     Find out from the appliance retailer whether you can get the warranty the
 next week or month after the purchase -- usually you can.  If you can get out
 of the store without it, you may later determine that the cost isn't worth it.
 If you feel pressured to buy it on the spot, you may not give it the proper
 consideration.
     Customers can visit http://www.RepairClinic.com or call a customer service
 representative at 1(800) 269-2609.  The company, founded in March 1999,
 applies the latest in Internet, e-commerce and warehouse technology to the
 traditional market of appliance repair and parts.
 
 

SOURCE RepairClinic.com
    CANTON, Mich., April 13 /PRNewswire/ -- Skip costly extended warranties
 and opt to fix your own appliance with help from RepairClinic.com.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20050413/DEWFNS1 )
     First of all, extended warranties don't cover the most trouble-prone years
 of an appliance's life, according to RepairClinic.com President Chris Hall,
 who's also a former appliance repairman.  "When an appliance breaks, it tends
 to happen right away or after several years.  The time between six months and
 five years is usually the most trouble free time," adds Hall.
     Your manufacturer's warranty generally covers problems in the first year,
 and extended warranties usually cover an appliance up to five years.
 Therefore, when your unit is most likely to need a repair, you'll still have
 to pay.
     Extended warranties are often sold as if they were a form of insurance,
 however they're quite different for these reasons:
 
     *  Extended warranties usually require a long term, such as a year, two or
 three.
     *  They only cover the appliance itself, whereas car and home insurance
 often covers external liabilities.
     *  Extended warranties are usually not offered for the entire life of an
 appliance.
     *  There is limited competition.  You can price shop warranty plans, but
 most people aren't aware of this.
     *  Warranties usually must be purchased when an appliance is new.
     *  They have a poor cost-to-benefit ratio.
 
     "Because a typical appliance repair is around $120, you must determine
 whether the cost of the warranty minus any required deductible is a good
 investment," Hall says.  "If the cost of the warranty is more than 75 percent
 of the repair cost, buying the warranty is probably not a good use of your
 hard-earned money."
     Knowing that, Hall suggests you plan to fix your own appliance as it's
 often much easier than expected.  "Many appliances, unlike cars, have actually
 become easier to repair in the last decade," says Hall.
     If you decide to fix your own appliance, RepairClinic.com wants to help.
 The site provides free online diagnostic and repair information, and the
 company has many qualified service representatives standing by to help with
 repairs via email.
     Its unique PartDetective helps you determine the exact part or parts
 needed to make a repair.  All you have to do is type in your model number and
 answer a few questions.  Then you'll see a list of parts laid out on a one-
 inch grid so you can visually compare that thing-a-ma-bob you have in your
 hand to the picture on your computer screen.  This ensures you order the
 correct part.
     Finally, according to Hall, one thing extended warranties on appliances do
 provide is peace of mind.  If you've had a miserable experience with an
 appliance, or if you don't like the thought of getting hit with a large repair
 bill at an inopportune time, an extended warranty may be right for you.  Just
 do your homework before you buy one.
     Find out from the appliance retailer whether you can get the warranty the
 next week or month after the purchase -- usually you can.  If you can get out
 of the store without it, you may later determine that the cost isn't worth it.
 If you feel pressured to buy it on the spot, you may not give it the proper
 consideration.
     Customers can visit http://www.RepairClinic.com or call a customer service
 representative at 1(800) 269-2609.  The company, founded in March 1999,
 applies the latest in Internet, e-commerce and warehouse technology to the
 traditional market of appliance repair and parts.
 
 SOURCE  RepairClinic.com