Jagged Peak Helps High-End Watchmaker TAG Heuer Move Product and Warranty Registration Online

Jun 29, 2004, 01:00 ET from Jagged Peak, Inc.

    TAMPA, Fla., June 29 /PRNewswire/ -- Jagged Peak, Inc., a leading provider
 of Enterprise Demand Management solutions, announced today that LVMH and its
 fastest-growing subsidiary, watchmaker TAG Heuer, have expanded their use of
 Jagged Peak's solutions with the successful implementation of a Web-based
 product and warranty registration program for North America.  TAG Heuer became
 a Jagged Peak customer in April 2003 with the roll out of a Web-based
 marketing/merchandising solution, and now reports recurring financial,
 strategic and operational benefits from that deployment.
     The new product and warranty registration solution delivered by Jagged
 Peak gives TAG Heuer's customers the ability to register their timepieces
 through a branded Web portal and supports the company's strategic initiative
 to provide on-demand, self-service business processes to enhance customer
 service.  This Web-based solution also improves the quality of the information
 TAG Heuer receives and has significantly reduced the time and cost typically
 required to collect this valuable data.
     "Our initial implementation of a Jagged Peak solution helped us improve
 customer service, reduce cost and hone our marketing programs by enabling our
 field sales staff and retail customers to requisition marketing and
 merchandising materials through branded Web portals," says Ulrich Wohn, vice
 president of marketing, TAG Heuer North America.  "We evaluated the strategic
 and financial benefits realized by our first deployment of a Jagged Peak
 solution and now seek to leverage the broader capabilities they offer to
 automate additional business processes."
     "The watch and jewelry industry is one of the most competitive and
 fastest-evolving segments we have experienced," says Jagged Peak President and
 CEO, Paul Demirdjian.  "Companies have to continuously work to automate
 business processes to capitalize on new markets, improve customer service and
 promote their brands.  We are delighted with the results we have realized with
 TAG Heuer and look forward to continuing our strong relationship."
 
     About LVMH
     A world leader in luxury brands with annual revenue in excess of
 12 billion euros and 56,000 employees worldwide, LVMH (Moet Hennessy/Louis
 Vuitton) possesses a unique portfolio of some 50 prestigious brands.  The
 group is active in five different sectors, including Wine & Sprits, Fashion &
 Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective
 Retailing.  Thanks to its brand development strategy, and the expansion of its
 international retail network (more than 1,500 stores worldwide), LVMH has had
 a strong growth dynamic since its creation in 1987.  For more information,
 visit http://www.lvmh.com.
 
     About TAG Heuer, Inc.
     TAG Heuer has become the unquestionable reference in prestigious sports
 watches and chronographs since 1860.  Initially a family business, the brand
 has built on its many technical innovations in asserting itself as a major
 player in the watch-making world, ranked fourth in the worldwide luxury watch
 market in 2003, and third in the U.S.  For more information, visit
 http://www.tagheuer.com.
 
     About Jagged Peak, Inc.
     Jagged Peak, Inc. is a rapidly growing provider of Enterprise Demand
 Management solutions that automate and coordinate the increasingly complex
 business processes and activities associated with supply chain management,
 marketing management and commerce management driven by today's on-demand
 world. Since its founding, Jagged Peak has been a two-time recipient of
 Deloitte's "Technology Fast 500 Award."  The company's flagship application,
 EDGE, provides real-time connectivity, visibility and control over the
 client's on-demand enterprise business processes.  The company's solutions
 have been deployed successfully at leading consumer products, healthcare,
 pharmaceutical, financial services, third-party logistics, travel companies
 and government organizations, both domestically and internationally.  For more
 information, contact Vince Fabrizzi or visit http://www.jaggedpeak.com.
 
      For more information, contact:
      Vince Fabrizzi, SVP & Chief Sales & Marketing Officer
      vfabrizzi@jaggedpeak.com
      800-749-4995
 
 

SOURCE Jagged Peak, Inc.
    TAMPA, Fla., June 29 /PRNewswire/ -- Jagged Peak, Inc., a leading provider
 of Enterprise Demand Management solutions, announced today that LVMH and its
 fastest-growing subsidiary, watchmaker TAG Heuer, have expanded their use of
 Jagged Peak's solutions with the successful implementation of a Web-based
 product and warranty registration program for North America.  TAG Heuer became
 a Jagged Peak customer in April 2003 with the roll out of a Web-based
 marketing/merchandising solution, and now reports recurring financial,
 strategic and operational benefits from that deployment.
     The new product and warranty registration solution delivered by Jagged
 Peak gives TAG Heuer's customers the ability to register their timepieces
 through a branded Web portal and supports the company's strategic initiative
 to provide on-demand, self-service business processes to enhance customer
 service.  This Web-based solution also improves the quality of the information
 TAG Heuer receives and has significantly reduced the time and cost typically
 required to collect this valuable data.
     "Our initial implementation of a Jagged Peak solution helped us improve
 customer service, reduce cost and hone our marketing programs by enabling our
 field sales staff and retail customers to requisition marketing and
 merchandising materials through branded Web portals," says Ulrich Wohn, vice
 president of marketing, TAG Heuer North America.  "We evaluated the strategic
 and financial benefits realized by our first deployment of a Jagged Peak
 solution and now seek to leverage the broader capabilities they offer to
 automate additional business processes."
     "The watch and jewelry industry is one of the most competitive and
 fastest-evolving segments we have experienced," says Jagged Peak President and
 CEO, Paul Demirdjian.  "Companies have to continuously work to automate
 business processes to capitalize on new markets, improve customer service and
 promote their brands.  We are delighted with the results we have realized with
 TAG Heuer and look forward to continuing our strong relationship."
 
     About LVMH
     A world leader in luxury brands with annual revenue in excess of
 12 billion euros and 56,000 employees worldwide, LVMH (Moet Hennessy/Louis
 Vuitton) possesses a unique portfolio of some 50 prestigious brands.  The
 group is active in five different sectors, including Wine & Sprits, Fashion &
 Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective
 Retailing.  Thanks to its brand development strategy, and the expansion of its
 international retail network (more than 1,500 stores worldwide), LVMH has had
 a strong growth dynamic since its creation in 1987.  For more information,
 visit http://www.lvmh.com.
 
     About TAG Heuer, Inc.
     TAG Heuer has become the unquestionable reference in prestigious sports
 watches and chronographs since 1860.  Initially a family business, the brand
 has built on its many technical innovations in asserting itself as a major
 player in the watch-making world, ranked fourth in the worldwide luxury watch
 market in 2003, and third in the U.S.  For more information, visit
 http://www.tagheuer.com.
 
     About Jagged Peak, Inc.
     Jagged Peak, Inc. is a rapidly growing provider of Enterprise Demand
 Management solutions that automate and coordinate the increasingly complex
 business processes and activities associated with supply chain management,
 marketing management and commerce management driven by today's on-demand
 world. Since its founding, Jagged Peak has been a two-time recipient of
 Deloitte's "Technology Fast 500 Award."  The company's flagship application,
 EDGE, provides real-time connectivity, visibility and control over the
 client's on-demand enterprise business processes.  The company's solutions
 have been deployed successfully at leading consumer products, healthcare,
 pharmaceutical, financial services, third-party logistics, travel companies
 and government organizations, both domestically and internationally.  For more
 information, contact Vince Fabrizzi or visit http://www.jaggedpeak.com.
 
      For more information, contact:
      Vince Fabrizzi, SVP & Chief Sales & Marketing Officer
      vfabrizzi@jaggedpeak.com
      800-749-4995
 
 SOURCE  Jagged Peak, Inc.