Jaguar Cars Recognized for Exceptional Dependability by J.D. Power and Associates

Mar 19, 2009, 08:00 ET from Jaguar

- Jaguar ties as the highest ranking nameplate in the J.D. Power and Associates 2009 Vehicle Dependability (VDS) Study(SM)

- Third recent honor for Jaguar's commitment to satisfying customers with high quality and exceptional service

- Dependability now a hallmark of the new Jaguar

MAHWAH, N.J., March 19 /PRNewswire/ -- The Jaguar lineup of beautiful, fast cars was recognized for its industry-leading overall long-term quality in J.D. Power and Associates 2009 Vehicle Dependability (VDS) Study(SM), released today. This recognition of Jaguar's dependability and customer satisfaction is the third of its kind in the past year, demonstrating the impact of the company's commitment to produce the finest cars in the world, both in terms of the driving and ownership experience.

Jaguar's recent quality and customer service achievements:

  • Jaguar ties as the highest ranking nameplate in the J.D. Power and Associates 2009 Vehicle Dependability (VDS) Study(SM)
  • Jaguar was number one in the J.D. Power and Associates 2008 Sales Satisfaction Index (SSI) Study(SM)
  • Jaguar was the top automotive brand in BusinessWeek's list of "Customer Service Champs"

"Ranking top in the United States' leading survey on vehicle dependability is recognition that Jaguar not only makes the most desirable cars, but now, the most dependable too," commented Mike O'Driscoll, Jaguar Managing Director.

"And quality and reliability are only a part of Jaguar's new success," he continued. "Just this year, we've introduced two outstanding new engine series that set the standard for performance, fuel economy and emissions, while our new super high-performance models, the XFR and XKR, are getting excellent reviews from the world's auto writers."

"Stand-out design, stunning performance and superb dependability - This Is The New Jaguar!" concluded O'Driscoll.

Gary Temple, President, Jaguar Land Rover North America added, "High quality is an essential element of the brand's promise to its customers and we are pleased to have our achievements recognized for the third time in the past year. Jaguar customers commit to the brand because they desire a distinctive premium car, and they stay with the brand because the product and the dealership experience surpass their expectations for a luxury vehicle."


Jaguar finished 2008 with global sales of more than 65,000 cars - an increase of 8% over 2007 and one of only a handful of automotive brands to report a year-on-year sales increase. At the NAIAS 2009, Jaguar officially unveiled the new AJ-V8 Gen III petrol and AJ-V6 D diesel* engines, the new XFR and the next generation XKR Coupe and Convertible, all available in 2010 Model Year.

The all-new AJ-V8 Gen III and supercharged AJ-V8 Gen III R petrol engines continue to build on Jaguar's legendary performance and deliver Jaguar's most efficient & most powerful V8 engines ever - they optimize power and efficiency to create fully competitive fuel economy and CO(2) overall. Two engine variants - (1) 5.0-liter naturally aspirated, producing 385hp which is 25% more than its predecessor and (2) 5.0-liter supercharged, producing 510hp. Compared to its supercharged 4.2-liter V8 predecessor, the 5.0-liter power has increased by 23 percent, and torque has increased by 12 percent with no loss in fuel efficiencies and a decrease in emissions.

*Not available in North America.

About Jaguar

From its beginning as a manufacturer of motorcycle sidecars in 1922, Jaguar Cars has grown to become one of the world's premier manufacturers of luxury sedans and sports cars and with that, one of the most recognized commercial brands. The company's vision is simple: To produce beautiful fast cars that are desired the world over. The company operates two manufacturing plants in the United Kingdom and is fully engaged in environmental programs, community work and brand awareness exercises such as motorsports.