Jury Awards Consumer $81,000 for Damaged Jeep Cherokee Sold as 'Brand New'

Apr 24, 2001, 01:00 ET from Krohn & Moss, Ltd.

    CHICAGO, April 24 /PRNewswire Interactive News Release/ -- A jury in
 Illinois awarded $81,000 to an Illinois consumer deceptively sold a new Jeep
 Cherokee damaged before purchase.  Consumer protection laws provide for full
 disclosure of the exact condition of a new or used car at the time of sale.
 The buyer was not informed of any damage and found out later that some
 important information concerning this particular new car's history had been
 withheld.
     The Jeep Cherokee appeared to be in perfect condition when the consumer
 inspected and purchased his first new car at Clifford Chrysler of Buffalo
 Grove, Illinois.  The investment for this "brand new" vehicle was $28,294.58,
 which included all fees and taxes.  After owning the car a few months, the
 surprised consumer discovered the paint flaking off the left side of the car.
 On closer observation, he noticed more than one area of paint peeling away
 from that same side.  When the salesman was questioned as to the condition of
 the car he claimed no knowledge of any prior damage, implying something could
 have occurred during the Jeep's delivery to the dealership.
     Repeated phone calls to various other employees of Clifford Chrysler and a
 call directly to Chrysler Corporation still did not provide the consumer with
 any insight into the cause of this damage.  Finally, a dealership customer
 service rep let the truth slip.  The car had been vandalized at the dealership
 four months prior to its purchase, along with several other vehicles.  The
 damage, keying down the entire side from metal panel to metal panel, was so
 severe that it was taken to a body shop for repairs.  The repairs were
 performed and the Jeep Cherokee went back to the dealership, tagged as new,
 ready to be sold to a buyer.
     "A vehicle that has incurred damage before it ever leaves the dealer's lot
 should not be falsely represented to a prospective buyer as new or free from
 defect," claims Adam Krohn, of Krohn & Moss, Ltd., the law firm that
 represented the consumer in this case.  "A buyer has the right to know and the
 laws offer protection when a consumer has been dealt with in a deceptive
 manner," adds Krohn.  The law firm of Krohn & Moss, Ltd. handles thousands of
 cases each year involving lemon law, breach of warranty, auto and other
 consumer fraud issues, without charging their clients any fees.  Under the
 law, the dealer or manufacturer is responsible for the attorneys' fees if the
 claim is successful.
     For more information contact Mr. Krohn at 1-888-MY-LEMON (888-695-3666)
 Ext. 222, or by e-mail akrohn@consumerlawcenter.net.  Visit the Krohn & Moss,
 Ltd. website at http://www.yourlemonlawrights.com.  Krohn & Moss, Ltd. also
 handles cases in Illinois, Indiana, Ohio, Georgia, Arizona and Wisconsin.
 
     CONTACT:
     Adam Krohn
     888-695-3666
     akrohn@consumerlawcenter.net
 
     This release was issued through DigitalWork -- The Leader in Enabling
 eServices.
     For more information visit: http://www.digitalwork.com.
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X96815720
 
 

SOURCE Krohn & Moss, Ltd.
    CHICAGO, April 24 /PRNewswire Interactive News Release/ -- A jury in
 Illinois awarded $81,000 to an Illinois consumer deceptively sold a new Jeep
 Cherokee damaged before purchase.  Consumer protection laws provide for full
 disclosure of the exact condition of a new or used car at the time of sale.
 The buyer was not informed of any damage and found out later that some
 important information concerning this particular new car's history had been
 withheld.
     The Jeep Cherokee appeared to be in perfect condition when the consumer
 inspected and purchased his first new car at Clifford Chrysler of Buffalo
 Grove, Illinois.  The investment for this "brand new" vehicle was $28,294.58,
 which included all fees and taxes.  After owning the car a few months, the
 surprised consumer discovered the paint flaking off the left side of the car.
 On closer observation, he noticed more than one area of paint peeling away
 from that same side.  When the salesman was questioned as to the condition of
 the car he claimed no knowledge of any prior damage, implying something could
 have occurred during the Jeep's delivery to the dealership.
     Repeated phone calls to various other employees of Clifford Chrysler and a
 call directly to Chrysler Corporation still did not provide the consumer with
 any insight into the cause of this damage.  Finally, a dealership customer
 service rep let the truth slip.  The car had been vandalized at the dealership
 four months prior to its purchase, along with several other vehicles.  The
 damage, keying down the entire side from metal panel to metal panel, was so
 severe that it was taken to a body shop for repairs.  The repairs were
 performed and the Jeep Cherokee went back to the dealership, tagged as new,
 ready to be sold to a buyer.
     "A vehicle that has incurred damage before it ever leaves the dealer's lot
 should not be falsely represented to a prospective buyer as new or free from
 defect," claims Adam Krohn, of Krohn & Moss, Ltd., the law firm that
 represented the consumer in this case.  "A buyer has the right to know and the
 laws offer protection when a consumer has been dealt with in a deceptive
 manner," adds Krohn.  The law firm of Krohn & Moss, Ltd. handles thousands of
 cases each year involving lemon law, breach of warranty, auto and other
 consumer fraud issues, without charging their clients any fees.  Under the
 law, the dealer or manufacturer is responsible for the attorneys' fees if the
 claim is successful.
     For more information contact Mr. Krohn at 1-888-MY-LEMON (888-695-3666)
 Ext. 222, or by e-mail akrohn@consumerlawcenter.net.  Visit the Krohn & Moss,
 Ltd. website at http://www.yourlemonlawrights.com.  Krohn & Moss, Ltd. also
 handles cases in Illinois, Indiana, Ohio, Georgia, Arizona and Wisconsin.
 
     CONTACT:
     Adam Krohn
     888-695-3666
     akrohn@consumerlawcenter.net
 
     This release was issued through DigitalWork -- The Leader in Enabling
 eServices.
     For more information visit: http://www.digitalwork.com.
 
                     MAKE YOUR OPINION COUNT -  Click Here
                http://tbutton.prnewswire.com/prn/11690X96815720
 
 SOURCE  Krohn & Moss, Ltd.