CLEVELAND, Sept. 23, 2011 /PRNewswire/ -- Kaiser Permanente is rated as one of the top five private health insurance plans in Ohio and one of the top 100 ranked private health plans in the nation for quality and member satisfaction, according to new rankings by the National Committee for Quality Assurance.
In addition, "NCQA's Health Insurance Plan Rankings 2011-2012" lists Kaiser Permanente Ohio as the No. 1 Medicare plan in the state and No. 19 in the United States. This is the first year Kaiser Permanente has been among the top 20 Medicare plans in the nation.
The "NCQA's Health Insurance Plan Rankings 2011-2012" lists appear online at www.NCQA.org.
The rankings are based on quality data collected, analyzed and converted to scores by the NCQA. The three reporting categories are consumer satisfaction, prevention and treatment.
"We are proud to be recognized among the top health plans in the state and the country, which speaks to the outstanding care and service our physicians, nurses and staff provide our members," said Pam Hara, vice president of quality and service for Kaiser Permanente Ohio. "These rankings demonstrate the value of our cutting-edge electronic health record and showcase how a coordinated approach to delivering care supported by technology can lead to high-quality outcomes for patients."
Kaiser Permanente serves nearly 110,000 members in Ohio. Care for patients and members is focused on their total health and guided by their personal physicians, specialists and team of caregivers empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the art care delivery and world-class chronic disease management.
With its unique integrated care delivery system — with laboratory, pharmacy and physicians all under one roof — Kaiser Permanente makes it easy to connect to health care providers and services needed around the clock to stay healthy. Currently, Kaiser Permanente Ohio members are using electronic tools to manage their health, which includes connecting with their Kaiser Permanente physician using secure email and using online services for renewing prescriptions and making or changing appointments.
The National Committee for Quality Assurance is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care.
About Kaiser Permanente Ohio
In Northeast Ohio, Kaiser Permanente addresses the health care needs of nearly 110,000 members in a nine county area. Services are provided by more than 175 Ohio Permanente Medical Group physicians, 3,000 network-affiliated physicians and more than 1,900 non-physician employees. In 2011, Kaiser Permanente Ohio celebrates 47 years of providing care in Northeast Ohio. For more information, go to: www.kp.org/newscenter.
Audra Kessler, Kaiser Permanente, (216) 479-5152
SOURCE Kaiser Permanente