Kana Announces First Quarter 2001 Conference Call

Apr 12, 2001, 01:00 ET from Kana Communications, Inc.

    REDWOOD CITY, Calif., April 12 /PRNewswire/ --
 Kana Communications, Inc. (Nasdaq:   KANA), a leading provider of enterprise
 relationship management solutions, has scheduled a webcast for Wednesday,
 April 18, 2001, at 2:00 pm PDT to announce its first quarter 2001 financial
 results, for the period ended March 31, 2001.  Kana will release its results
 after the close of the market on Wednesday, April 18, 2001.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20010307/KANALOGO )
     Kana will host a webcast for all interested parties.  To access the
 webcast, please visit www.kana.com.
 
     About Kana Communications, Inc.
     Kana Communications, Inc., a leading provider of Web-architected
 enterprise relationship management (eRM) solutions, delivers a broad range of
 world-class, integrated e-business and interaction applications with a modular
 and scalable platform for both global 2000 and Internet companies.  Kana
 solutions deliver personal web portals that offer customers, partners,
 suppliers and the enterprise an integrated, global view of their
 communications and relationships.  This global view includes managing the full
 set of communications channels such as e-mail, Web, chat, instant message,
 VOIP, phone and person-to-person, as well as e-business and communications
 applications to integrate the marketing, sales and service functions.  This
 full-service suite enables e-businesses to compete and succeed in today's
 customer-driven economy.  For more information about the solutions found in
 Global 2000 and leading Internet customers, please visit Kana at www.kana.com.
     NOTE:  Kana Communications, Kana and the Kana logo are trademarks of Kana
 Communications, Inc.  All other company and product names may be trademarks of
 their respective owners.
     Cautionary Note Regarding Forward-looking Statements Under the Private
 Securities Litigation Reform Act of 1995:  Information in this release and
 during the presentation that involves Kana's financial forecasts, projections,
 expectations, beliefs, hopes, plans, intentions or strategies regarding the
 future are forward-looking statements that involve risks and uncertainties.
 These statements include statements about Kana's strategies in the
 marketplace, its market position and its relationship with customers.  All
 forward-looking statements included in this release are based upon information
 available to Kana as of the date of the release, which may likely change, and
 we assume no obligation to update any such forward-looking statement.  These
 statements are not guarantees of future performance and actual results could
 differ materially from our current expectations.  Factors that could cause or
 contribute to such differences include, but are not limited to, competition,
 the successful integration of Silknet, increased competition due to Kana's
 expanded product offering, risks associated with the evolving and varying
 demand for eRM, eCRM, customer communication and similar software, our ability
 to expand our operations, acceptance of email and the Internet as a
 communications medium, litigation over property rights, and general economic
 factors.  These and other factors are risks associated with our business that
 may affect our operating results are discussed in the Company's filings with
 the Securities and Exchange Commission ("SEC"), including our most recent
 annual report on Form 10-K and quarterly report on Form 10-Q.
 
 

SOURCE Kana Communications, Inc.
    REDWOOD CITY, Calif., April 12 /PRNewswire/ --
 Kana Communications, Inc. (Nasdaq:   KANA), a leading provider of enterprise
 relationship management solutions, has scheduled a webcast for Wednesday,
 April 18, 2001, at 2:00 pm PDT to announce its first quarter 2001 financial
 results, for the period ended March 31, 2001.  Kana will release its results
 after the close of the market on Wednesday, April 18, 2001.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20010307/KANALOGO )
     Kana will host a webcast for all interested parties.  To access the
 webcast, please visit www.kana.com.
 
     About Kana Communications, Inc.
     Kana Communications, Inc., a leading provider of Web-architected
 enterprise relationship management (eRM) solutions, delivers a broad range of
 world-class, integrated e-business and interaction applications with a modular
 and scalable platform for both global 2000 and Internet companies.  Kana
 solutions deliver personal web portals that offer customers, partners,
 suppliers and the enterprise an integrated, global view of their
 communications and relationships.  This global view includes managing the full
 set of communications channels such as e-mail, Web, chat, instant message,
 VOIP, phone and person-to-person, as well as e-business and communications
 applications to integrate the marketing, sales and service functions.  This
 full-service suite enables e-businesses to compete and succeed in today's
 customer-driven economy.  For more information about the solutions found in
 Global 2000 and leading Internet customers, please visit Kana at www.kana.com.
     NOTE:  Kana Communications, Kana and the Kana logo are trademarks of Kana
 Communications, Inc.  All other company and product names may be trademarks of
 their respective owners.
     Cautionary Note Regarding Forward-looking Statements Under the Private
 Securities Litigation Reform Act of 1995:  Information in this release and
 during the presentation that involves Kana's financial forecasts, projections,
 expectations, beliefs, hopes, plans, intentions or strategies regarding the
 future are forward-looking statements that involve risks and uncertainties.
 These statements include statements about Kana's strategies in the
 marketplace, its market position and its relationship with customers.  All
 forward-looking statements included in this release are based upon information
 available to Kana as of the date of the release, which may likely change, and
 we assume no obligation to update any such forward-looking statement.  These
 statements are not guarantees of future performance and actual results could
 differ materially from our current expectations.  Factors that could cause or
 contribute to such differences include, but are not limited to, competition,
 the successful integration of Silknet, increased competition due to Kana's
 expanded product offering, risks associated with the evolving and varying
 demand for eRM, eCRM, customer communication and similar software, our ability
 to expand our operations, acceptance of email and the Internet as a
 communications medium, litigation over property rights, and general economic
 factors.  These and other factors are risks associated with our business that
 may affect our operating results are discussed in the Company's filings with
 the Securities and Exchange Commission ("SEC"), including our most recent
 annual report on Form 10-K and quarterly report on Form 10-Q.
 
 SOURCE  Kana Communications, Inc.