Keynote Systems to Provide Streaming Measurement Services for MSN Music

Reinforces MSN Commitment to Quality of Service and Consumer Satisfaction



Apr 04, 2001, 01:00 ET from Microsoft Corp.

    REDMOND, Wash. and SAN MATEO, Calif., April 4 /PRNewswire/ -- The MSN(R)
 network of Internet services and Keynote Systems Inc. today announced that MSN
 will begin using Keynote's SLA Perspective Streaming Edition(TM) to provide
 streaming media measurements and service level agreement (SLA) expertise for
 MSN Music, the new music service that offers consumers one of the most unique
 and rich listening experiences available on the Web today.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )
     MSN has been using Keynote's Perspective and Transaction Perspective(TM)
 performance data over the past year to establish benchmarks for Web site
 performance and reliability and to diagnose performance changes related to
 site content or infrastructure. Now Keynote (Nasdaq:   KEYN) consultants will
 design an effective SLA to ensure that all performance benchmarks are met with
 content delivery network (CDN) chosen by MSN. The result for consumers will be
 a high-quality audio experience when listening to streaming audio, one of the
 features available on MSN Music.
     "We are focused on becoming a driving force in delivering high-quality
 music services to consumers through MSN," said Rex Smith, vice president of
 operations for MSN at Microsoft Corp. (Nasdaq:   MSFT). "Keynote's experience
 designing solutions that benchmark and manage the performance of Web sites
 makes it an integral part of bringing the best possible MSN Music experience
 to consumers."
     "We are excited to expand our relationship with one of the most successful
 technology companies in the world," said Umang Gupta, chairman and CEO of
 Keynote Systems. "Microsoft's use of our service to verify its CDN vendors'
 streaming performance helps to validate the statistical reliability and
 independent nature of Keynote's measurement offerings."
 
     About Keynote
     Keynote Systems, The Internet Performance Authority(R), is the worldwide
 leader in Internet performance services that improve the quality of
 e-business. Approximately 3,000 corporate IT departments, Web-hosting
 companies, and Internet service and content delivery providers around the
 world have implemented the company's easy-to-use and cost-effective services
 to benchmark and manage the performance of their Web sites. Keynote was
 founded in 1995 and is headquartered in San Mateo, Calif. The company can be
 reached at http://www.keynote.com/ or by phone in the United States at
 650-522-1000.
 
     About MSN
     MSN gives consumers a new home on the Internet -- a central place where
 they can get everything they need from the Web and make the most of their time
 online. With more than 230 million visitors per month, the MSN integrated
 network of content and services is the most popular destination on the
 Internet. MSN is available in 33 markets and in 17 languages -- a broader
 global presence than any other network. MSN takes advantage of the
 Microsoft(R) .NET platform to offer leading services, any time, any place and
 on any device, with an integrated and personalized user experience for
 communications, search, shopping, personal finance and entertainment. MSN
 Internet Access and the recently introduced MSN Explorer offer quick, personal
 and exciting ways to get on to and take advantage of the Web. Best-of-breed
 services include the MSN Hotmail(R) Web-based e-mail service, the world's
 largest Web-based e-mail system; MSN Messenger Service, one of the
 fastest-growing instant messaging services on the Web; MSN Search, the
 second most popular online search service; MSN Mobile, the customizable
 wireless information service; the award-winning MSN MoneyCentral(TM) online
 personal finance guide; MSN eShop, the one-stop online shopping resource; and
 MSN Custom Web Sites, the easy way to share information on the Web. MSN is
 located on the Web at http://www.msn.com/ .
 
     About Microsoft
     Founded in 1975, Microsoft is the worldwide leader in software, services
 and Internet technologies for personal and business computing. The company
 offers a wide range of products and services designed to empower people
 through great software -- any time, any place and on any device.
 
     NOTE:  Microsoft, MSN, Hotmail and MoneyCentral are either registered
 trademarks or trademarks of Microsoft Corp. in the United States and/or other
 countries.
     The Internet Performance Authority, Perspective and SLA Perspective are
 either trademarks or registered trademarks of Keynote in the United States
 and/or other countries.
     The names of actual companies and products mentioned herein may be the
 trademarks of their respective owners.
 
 

SOURCE Microsoft Corp.
    REDMOND, Wash. and SAN MATEO, Calif., April 4 /PRNewswire/ -- The MSN(R)
 network of Internet services and Keynote Systems Inc. today announced that MSN
 will begin using Keynote's SLA Perspective Streaming Edition(TM) to provide
 streaming media measurements and service level agreement (SLA) expertise for
 MSN Music, the new music service that offers consumers one of the most unique
 and rich listening experiences available on the Web today.
     (Photo:  http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )
     MSN has been using Keynote's Perspective and Transaction Perspective(TM)
 performance data over the past year to establish benchmarks for Web site
 performance and reliability and to diagnose performance changes related to
 site content or infrastructure. Now Keynote (Nasdaq:   KEYN) consultants will
 design an effective SLA to ensure that all performance benchmarks are met with
 content delivery network (CDN) chosen by MSN. The result for consumers will be
 a high-quality audio experience when listening to streaming audio, one of the
 features available on MSN Music.
     "We are focused on becoming a driving force in delivering high-quality
 music services to consumers through MSN," said Rex Smith, vice president of
 operations for MSN at Microsoft Corp. (Nasdaq:   MSFT). "Keynote's experience
 designing solutions that benchmark and manage the performance of Web sites
 makes it an integral part of bringing the best possible MSN Music experience
 to consumers."
     "We are excited to expand our relationship with one of the most successful
 technology companies in the world," said Umang Gupta, chairman and CEO of
 Keynote Systems. "Microsoft's use of our service to verify its CDN vendors'
 streaming performance helps to validate the statistical reliability and
 independent nature of Keynote's measurement offerings."
 
     About Keynote
     Keynote Systems, The Internet Performance Authority(R), is the worldwide
 leader in Internet performance services that improve the quality of
 e-business. Approximately 3,000 corporate IT departments, Web-hosting
 companies, and Internet service and content delivery providers around the
 world have implemented the company's easy-to-use and cost-effective services
 to benchmark and manage the performance of their Web sites. Keynote was
 founded in 1995 and is headquartered in San Mateo, Calif. The company can be
 reached at http://www.keynote.com/ or by phone in the United States at
 650-522-1000.
 
     About MSN
     MSN gives consumers a new home on the Internet -- a central place where
 they can get everything they need from the Web and make the most of their time
 online. With more than 230 million visitors per month, the MSN integrated
 network of content and services is the most popular destination on the
 Internet. MSN is available in 33 markets and in 17 languages -- a broader
 global presence than any other network. MSN takes advantage of the
 Microsoft(R) .NET platform to offer leading services, any time, any place and
 on any device, with an integrated and personalized user experience for
 communications, search, shopping, personal finance and entertainment. MSN
 Internet Access and the recently introduced MSN Explorer offer quick, personal
 and exciting ways to get on to and take advantage of the Web. Best-of-breed
 services include the MSN Hotmail(R) Web-based e-mail service, the world's
 largest Web-based e-mail system; MSN Messenger Service, one of the
 fastest-growing instant messaging services on the Web; MSN Search, the
 second most popular online search service; MSN Mobile, the customizable
 wireless information service; the award-winning MSN MoneyCentral(TM) online
 personal finance guide; MSN eShop, the one-stop online shopping resource; and
 MSN Custom Web Sites, the easy way to share information on the Web. MSN is
 located on the Web at http://www.msn.com/ .
 
     About Microsoft
     Founded in 1975, Microsoft is the worldwide leader in software, services
 and Internet technologies for personal and business computing. The company
 offers a wide range of products and services designed to empower people
 through great software -- any time, any place and on any device.
 
     NOTE:  Microsoft, MSN, Hotmail and MoneyCentral are either registered
 trademarks or trademarks of Microsoft Corp. in the United States and/or other
 countries.
     The Internet Performance Authority, Perspective and SLA Perspective are
 either trademarks or registered trademarks of Keynote in the United States
 and/or other countries.
     The names of actual companies and products mentioned herein may be the
 trademarks of their respective owners.
 
 SOURCE  Microsoft Corp.

RELATED LINKS

http://www.microsoft.com